Buckin

I was in 843 the island NA and I transferred to aberration server 796 NA and we just beat Rockwell on gamma but when I tried to spawn in it kicked me from the game and said lost connection so I was like okay cool I’ll just reaload and I’ll be fine but when I reloaded my character was gone! And I tried to go to 843 and it wasn’t there to be downloaded either. Please somebody help me and I don’t know my specimen implant number either 😖I tried reinstalling ark on my ps5 and nothing happened still the same problem.