Support tickets do no good unless you want a generic: Have a nice day!
Official servers on PS4 crash constantly every event and lately every few minutes
Tames are lost to antimeshing
Character loss from transferring maps is a 5 week appointment after you get to the stage to make one
Whole tribes can be wiped in less than day but you will never get support when their “fixes” cause losses
This level of mismanagement must take a huge amount of coordination.