Tribeofdarkfoxx

Lol i bought it 2 years ago maybe 3, also Walmart doesn't do refund on opened games, only exchanges

Unfortunately i bought the hard copy from Walmart

I'll respond to this topic because the devs won't any time soon, i just lost my character I've worked on for over a year, i just transferred and it was gone,i put in tickets,i put a post here and put a message on Twitter. No responses. I had a friend who went through this and never even got a reply and never got his character back, he just restarted. I had another that was a tribe leader who never got his back and we had no leader of our tribe creating all kinds of problems. They even scheduled a meeting 3 months out with him and they never showed. I just created a brand new tech base that my wife and i spent 2 months farming for that now has no leader, and i just lost quite a few imprints including a new giga line that took me months to bargain for so now i have to raise this one without an imprint so i can start another one. I have a job where i work 12-15 hours a day. I think the wild card devs just seem to be trying their best to wait everyone out in hopes everyone will just create a new character. I do know that I've lost a lot of tames one time in a transfer due to a game error and all the devs told me was "we'll try to not let that happen again" and "sorry we can't give you your stuff back". If you're new here, this developer is completely and utterly trash from top to bottom, don't get your hopes up. I stupidly bought this game for 3 consoles and my PC as well as all the expansions. They need to do everyone a favor and sell to Blizzard or some other competent company that knows how to do this work. After years of playing I'll say this, they'll never tell you when their game is having problems until well after it happens and they've fixed it, so they let everyone think something's happening on their end of things forcing people to restart their Xbox, their network, try other consoles reload games, redownload files and everything they can think of because the players feel like if the company isn't reporting a problem then they don't know about it and it must just be them it's happening to. Literally right now you can go to their Twitter and all you see is Genesis 2 advertisements and new updates upcoming, nothing about the fact that tons of people have lost their characters due to their screw ups. Good luck man

Bump

On Friday night September 25th, 2020 at around 23:00 (11:00 pm) my friend was tearing down my island base for me because I'm in the middle of a major move and i was out all day until then. I got onto the game and loaded into Genesis and my friend tells me that he accidentally demolished the tek transmitter so he'll need help with getting the rest of the stuff from the island because it had to be brought to an obelisk. I go and grab my quetzal in a cryopod and then head to my in-base transmitter. I clicked "transfer to another server", I clicked "the island" and then the load screen came up indicating that i was uploaded into the Ark like always. After some time, the island map came up and I saw my beds on the map. I selected the first bed beside my bullet storages and clicked "spawn character". As soon as i clicked the button, the game just went straight to the character creation menu. I didn't touch it for about 5 minute because the game had been laggy for a week and i had seen the character creation menu several times that week already. After about 5 minutes i select the download character button thinking maybe it was still in the Ark. Nothing came up in the download list. I backed out and then clicked download character again thinking maybe it just needed to reload the menus or something; Still nothing. I them clicked start and exit game and then reloaded into island, my character didn't show up and i tried to download character again, it wasn't there either. My wife suggested it may still be in Genesis so i exited again and loaded into Genesis, still nothing showed up. So i got the idea that maybe i can try loading my account up using the Xbox game pass app for android using the X cloud and maybe the loading menu would fix it. I loaded up the game and still nothing there. I looked on every single server and neither one of them had my character. I have talked to people that lost their character before and i get spotty answers at best in how to proceed with getting my character back. I didn't know where to post this but i would like me character back, I've spent years getting to where it's at. I have already put in a ticket on the contact us section of the wildcard website 3 days ago and no one has even sent me a confirmation email that they received it. I can provide more info upon request about my character name, server name and i also have my implant if it's needed. I would like to restore my character back to it's former self with it's imprints and completed bosses in tact.