Update, Im a dippoop.... i just forgot i downloaded the character to a different server. However, the constant loss in this game due to glitches crashes and lack of care for the customer when these issues occur is utterly disgusting. This game is literally gold. The concept of this game is by far the best survival game to date. If the response to tickets from customer service was a tad quicker (one week wait max not 2 months...) and the solutions were fair (replacing what you had with picture proof, not too bad here's a wild tame). Now it seems like all your effort and care is dedicated to ark 2 and your big release for genesis 2 is coming and not a single Genesis part 1 server functions. You get kicked from the server every time the volcano erupts. Server saves last 2-3 minutes on MOST genesis part 1 servers and its been this way for MONTHS with no response from any wildcard team members as to if they are even looking for a solution. This is extremely frustrating because this game has so much potential! I really hope Genesis part 2 isn't a complete bust like Genesis Part 1 has been.