Server Stability Tracking and analytics?
Out of morbid curiosity, are the servers generating reports to Wildcard or to the hosting companies when there are issues? I only ask because the server performance has been horrible on 3 of the 4 servers I haunt and especially on the Extinction server, its a recognizable pattern before it starts going from latency, rubberbanding and disconnects to losing it's configuration and/or hard crashing and staying down for an hour at a time. It seems odd that these things haven't been recognized and that measures haven't been taken to mitigate the issues.
I think at least for 458, it seems like the physical location of our server may be part of the issue, it seems to lose connection with Steam quite a bit thus defaulting the configuration and I suspect at this point that the only way we're going to see any resolution is a server migration.