ninjairken Posted August 5, 2016 Share Posted August 5, 2016 My husband has been unable to join my Primitive+ Non-Dedicated Server, and I can't seem to find any helpful information to fix it. We've tried closing our firewalls, restarting the game multiple times, uninstalling and reinstalling Primitive+, and nothing has worked so far. He always gets the error message "Unable to query server info for invite." Has anyone else experienced this problem but managed to fix it? I could use all the help I can find! Link to comment Share on other sites More sharing options...
mndfreeze Posted August 6, 2016 Share Posted August 6, 2016 I've only run a dedicated rental server so I can speak for knowing how non dedicated games work, but do you get any sort of option where ports are chosen or displayed? Ark normally runs on 2 different ports. one is the QUERY port and the other is the actual connection port. If this last patch did something like screw up the default config where it tries to make them both be the same port, it would break for example. If you DO have a port section/config somewhere in there, make sure they are 1 port number different. Also pick high ports in the 10k range. Like port 27000 and 27001 or 17288 and 17289. Lower port numbers are generally reserved for specific internet services like HTTP (80) FTP (20 and 21) etc. Under 1024 is a no no (usually) Link to comment Share on other sites More sharing options...
mndfreeze Posted August 6, 2016 Share Posted August 6, 2016 Also, try posting in the normal ark support forum areas, you might get more help there then here. The primitive+ community is a lready a lot smaller then normal ark, but this forum area is also brand new so many ppl dont even post here who play it. Link to comment Share on other sites More sharing options...
ninjairken Posted August 6, 2016 Author Share Posted August 6, 2016 Thank you for the advice, I will look into the ports Link to comment Share on other sites More sharing options...
mndfreeze Posted August 7, 2016 Share Posted August 7, 2016 Please let us know if it worked, as other people are also having struggles but no one seems to post what is fixing it or how they got it to work. Link to comment Share on other sites More sharing options...
Grimm Posted August 9, 2016 Share Posted August 9, 2016 On August 5, 2016 at 7:43 AM, ninjairken said: My husband has been unable to join my Primitive+ Non-Dedicated Server, and I can't seem to find any helpful information to fix it. We've tried closing our firewalls, restarting the game multiple times, uninstalling and reinstalling Primitive+, and nothing has worked so far. He always gets the error message "Unable to query server info for invite." Has anyone else experienced this problem but managed to fix it? I could use all the help I can find! I have recently purchased a test server just to mess around on, and experience some of the bugs. What I noticed is if you tried to connect via steam server search, I always got that error. What I would say, and it worked for me is, search for the server via IP on steam server list, set it as favorite, and then start your game up, ensure primitive plus is running, go into the join server section, switch to the filter my favorites, and the server should now be in that list while in ark. Then try to connect. I hope this helps. Link to comment Share on other sites More sharing options...
ninjairken Posted August 9, 2016 Author Share Posted August 9, 2016 4 hours ago, Grimm said: I have recently purchased a test server just to mess around on, and experience some of the bugs. What I noticed is if you tried to connect via steam server search, I always got that error. What I would say, and it worked for me is, search for the server via IP on steam server list, set it as favorite, and then start your game up, ensure primitive plus is running, go into the join server section, switch to the filter my favorites, and the server should now be in that list while in ark. Then try to connect. I hope this helps. Unfortunately that is one of the many things my husband did in an attempt to join my game, but thank you for the input! Link to comment Share on other sites More sharing options...
JamieKG Posted August 9, 2016 Share Posted August 9, 2016 May I ask are you both on the same LAN ? as you could try to go to the ingame server list and filter by LAN and see if you see the server there Link to comment Share on other sites More sharing options...
ninjairken Posted August 9, 2016 Author Share Posted August 9, 2016 4 hours ago, JamieKG said: May I ask are you both on the same LAN ? as you could try to go to the ingame server list and filter by LAN and see if you see the server there Yes we are, but my server still doesn't show up. Link to comment Share on other sites More sharing options...
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