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Support Ticket Status resolved


Flypreto

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1 minute ago, Flypreto said:

Hi all

i have a question, when i rase a support ticket 1 sec later the status of that is on solved. But why? My issue is sill there and i have any entry in the ticket from the Supoort..

Generally, they auto close a ticket if it's something support doesn't or can't handle. There's a number of reasons for it.

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