Jump to content

Recommended Posts

  • Volunteer Moderator
3 hours ago, Adamb2oo7 said:

How do i get them back when i cant even submit  a ticket because it redirects me everytime?

To submit a ticket, you need to be logged in on the community forums. If you are not, you will be redirected to the home page with an embedded message in the URL telling you more. For example, if you are not logged in, you will be redirected to:

https://survivetheark.com/?kind=error&message=Invalid+data+from+remote+sign-in+mechanism.+Missing+name+or+email.

Telling you that you don't have an active SID in your browser cookies. Logging in on the home page, then going back to the support page (without closing your browser if your cookies are not persistent between sessions) and you should be good to sign in and submit a ticket.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...