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Support Tickets Instant Solved?


Sacred Demon
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Just submitted a game support ticket and the status showed solved instantly even though it was never reviewed at all... This the norm?

 

One of the small tribes Gen 2 servers you can not , or i can not, transfer too. The server shows but the join button is greyed out and i know many people have been having issues leaving or joining Gen 2 on smalls but some people got it fixed. 

 

 

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1 hour ago, Sacred Demon said:

Just submitted a game support ticket and the status showed solved instantly even though it was never reviewed at all... This the norm?

One of the small tribes Gen 2 servers you can not , or i can not, transfer too. The server shows but the join button is greyed out and i know many people have been having issues leaving or joining Gen 2 on smalls but some people got it fixed.

Server issues (such as transfer disabled) have to be reported using the following form: http://ark.gg/outage

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12 hours ago, invincibleqc said:

Server issues (such as transfer disabled) have to be reported using the following form: http://ark.gg/outage

they have prewritten stuff for every crap. why not give him your answer in a prewritten form instead of just closing the ticket? thats just the most lame way a support can get with just closing.

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