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Certain servers in my favourites seem to be crashing The Client

 

---------------------------
The UE4-ShooterGame Game has crashed and will close
---------------------------
Fatal error!



VERSION: 332.1
steamclient64.dll!UnknownFunction (0x00007ff97217d550) + 0 bytes [UnknownFile:0]
steamclient64.dll!UnknownFunction (0x00007ff972181a83) + 0 bytes [UnknownFile:0]
steamclient64.dll!UnknownFunction (0x00007ff972afb866) + 0 bytes [UnknownFile:0]
steamclient64.dll!UnknownFunction (0x00007ff9721831e4) + 0 bytes [UnknownFile:0]
steamclient64.dll!UnknownFunction (0x00007ff97217ec50) + 0 bytes [UnknownFile:0]
steamclient64.dll!UnknownFunction (0x00007ff9727dc62c) + 0 bytes [UnknownFile:0]
steam_api64.dll!UnknownFunction (0x00000000742e56c4) + 0 bytes [UnknownFile:0]
ShooterGame.exe!FOnlineAsyncTaskManagerSteam::OnlineTick() (0x00007ff613eafcb9) + 0 bytes [f:\build\summerbash2021\engine\source\runtime\online\onlinesubsystemsteam\private\onlineasynctaskmanagersteam.cpp:130]
ShooterGame.exe!FOnlineAsyncTaskManager::Run() (0x00007ff612f56f99) + 0 bytes [f:\build\summerbash2021\engine\source\runtime\online\onlinesubsystem\private\onlineasynctaskmanager.cpp:65]
ShooterGame.exe!FRunnableThreadWin::Run() (0x00007ff612aaf096) + 0 bytes [f:\build\summerbash2021\engine\source\runtime\core\private\windows\windowsrunnablethread.cpp:73]
ShooterGame.exe!FRunnableThreadWin::GuardedRun() (0x00007ff612aaa598) + 8 bytes [f:\build\summerbash2021\engine\source\runtime\core\private\windows\windowsrunnablethread.cpp:26]
KERNEL32.DLL!UnknownFunction (0x00007ff9f7e37034) + 0 bytes [UnknownFile:0]
ntdll.dll!UnknownFunction (0x00007ff9f95e2651) + 0 bytes [UnknownFile:0]
ntdll.dll!UnknownFunction (0x00007ff9f95e2651) + 0 bytes [UnknownFile:0]

---------------------------
OK   
---------------------------
 

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14 minutes ago, CyberAngel67 said:

Certain servers in my favourites seem to be crashing The Client

 

---------------------------
The UE4-ShooterGame Game has crashed and will close
---------------------------
Fatal error!



VERSION: 332.1
steamclient64.dll!UnknownFunction (0x00007ff97217d550) + 0 bytes [UnknownFile:0]
steamclient64.dll!UnknownFunction (0x00007ff972181a83) + 0 bytes [UnknownFile:0]
steamclient64.dll!UnknownFunction (0x00007ff972afb866) + 0 bytes [UnknownFile:0]
steamclient64.dll!UnknownFunction (0x00007ff9721831e4) + 0 bytes [UnknownFile:0]
steamclient64.dll!UnknownFunction (0x00007ff97217ec50) + 0 bytes [UnknownFile:0]
steamclient64.dll!UnknownFunction (0x00007ff9727dc62c) + 0 bytes [UnknownFile:0]
steam_api64.dll!UnknownFunction (0x00000000742e56c4) + 0 bytes [UnknownFile:0]
ShooterGame.exe!FOnlineAsyncTaskManagerSteam::OnlineTick() (0x00007ff613eafcb9) + 0 bytes [f:\build\summerbash2021\engine\source\runtime\online\onlinesubsystemsteam\private\onlineasynctaskmanagersteam.cpp:130]
ShooterGame.exe!FOnlineAsyncTaskManager::Run() (0x00007ff612f56f99) + 0 bytes [f:\build\summerbash2021\engine\source\runtime\online\onlinesubsystem\private\onlineasynctaskmanager.cpp:65]
ShooterGame.exe!FRunnableThreadWin::Run() (0x00007ff612aaf096) + 0 bytes [f:\build\summerbash2021\engine\source\runtime\core\private\windows\windowsrunnablethread.cpp:73]
ShooterGame.exe!FRunnableThreadWin::GuardedRun() (0x00007ff612aaa598) + 8 bytes [f:\build\summerbash2021\engine\source\runtime\core\private\windows\windowsrunnablethread.cpp:26]
KERNEL32.DLL!UnknownFunction (0x00007ff9f7e37034) + 0 bytes [UnknownFile:0]
ntdll.dll!UnknownFunction (0x00007ff9f95e2651) + 0 bytes [UnknownFile:0]
ntdll.dll!UnknownFunction (0x00007ff9f95e2651) + 0 bytes [UnknownFile:0]

---------------------------
OK   
---------------------------
 

It's a common crash related to connectivity issues while querying servers through Steam. Gradually lowering the following value usually fixes it:

Steam → Settings → In-Game → Server Browser Pings / Minute

 

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1 hour ago, invincibleqc said:

It's a common crash related to connectivity issues while querying servers through Steam. Gradually lowering the following value usually fixes it:


Steam → Settings → In-Game → Server Browser Pings / Minute

 

I lowered this to the lowest value and it made no difference, but the server owners suggested removing the server from the favourites and re-add it.

Which did work.

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Posted (edited)

I am getting the same issue, except I use epic games launcher to open ark does anyone know what to do to fix it for epic games?

I also got the latest update that says it fixes the crashes, yet I am still having the same issue.

I am playing on Ragnorok I think its how it spelled, hosting a non-dedicated session, not private.

(It crashes during the loading screen, right before it loads everything, I get a white screen then crash)

Edited by maryuu
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Posted (edited)

I have the same issue.. Have the game for a longer time, but bought the rest of the DLC about 5 days ago. Downloaded and played about 3 days ago - singleplayer Genesis part 1.. wanted to check the new stuff first. Everything ran fine.. after updates yesterday I cannot, for the love of god, load any singleplayer game - always getting fatal error during loading. Tried to start The Island SP, worked for the first load. Went to main menu, tried to load the save - crash. Tried to load it as "non-dedicated session" fails too. I have verified file integrity, I have the newest drivers, the install is fresh 4 days ago, Windows is about 3 months from clean install, basically a new PC (I use a laptop for work, school and daily use, this machine is purely for gaming, so almost no SW other than drivers, Chrome and games).

I have no idea what to do, but everything was just fine before the update...

Edited by LastGreyWolf
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Fatal error!

VERSION: 332.8 
ShooterGameServer.exe!FLatentActionManager::ProcessLatentActions() (0x00007ff78f41da75) + 0 bytes [f:\build\summerbash2021\engine\source\runtime\engine\private\latentactionmanager.cpp:91]
ShooterGameServer.exe!UWorld::Tick() (0x00007ff78f429897) + 0 bytes [f:\build\summerbash2021\engine\source\runtime\engine\private\leveltick.cpp:1281]
ShooterGameServer.exe!UGameEngine::Tick() (0x00007ff78f3c466f) + 0 bytes [f:\build\summerbash2021\engine\source\runtime\engine\private\gameengine.cpp:1183]
ShooterGameServer.exe!FEngineLoop::Tick() (0x00007ff78d28813c) + 0 bytes [f:\build\summerbash2021\engine\source\runtime\launch\private\launchengineloop.cpp:2441]
ShooterGameServer.exe!GuardedMain() (0x00007ff78d284bbd) + 0 bytes [f:\build\summerbash2021\engine\source\runtime\launch\private\launch.cpp:140]
ShooterGameServer.exe!GuardedMainWrapper() (0x00007ff78d284c1a) + 5 bytes [f:\build\summerbash2021\engine\source\runtime\launch\private\windows\launchwindows.cpp:125]
ShooterGameServer.exe!WinMain() (0x00007ff78d2887ac) + 17 bytes [f:\build\summerbash2021\engine\source\runtime\launch\private\windows\launchwindows.cpp:213]
ShooterGameServer.exe!__tmainCRTStartup() (0x00007ff79028c18d) + 21 bytes [f:\dd\vctools\crt\crtw32\dllstuff\crtexe.c:618]
KERNEL32.DLL!UnknownFunction (0x00007ffd8b087034) + 0 bytes [UnknownFile:0]
ntdll.dll!UnknownFunction (0x00007ffd8b782651) + 0 bytes [UnknownFile:0]
ntdll.dll!UnknownFunction (0x00007ffd8b782651) + 0 bytes [UnknownFile:0]
 

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  • 3 weeks later...

This crash involving summerbash has caused me a lot of headache too pal, I'm crashing in some parts of the island and when I spawn in genesis 2, so far no solution, check file integrity or reinstall game either it works. So basically I bought genesis season pass and genesis 2 became unusable.

here is my low level fatar error log = https://prnt.sc/1iho92v  (For some reason my crash has something to do with directx)

imagem_2021-08-03_123307.png

Edited by TimsterLP
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On 7/2/2021 at 7:01 PM, maryuu said:

I am getting the same issue, except I use epic games launcher to open ark does anyone know what to do to fix it for epic games?

I also got the latest update that says it fixes the crashes, yet I am still having the same issue.

I am playing on Ragnorok I think its how it spelled, hosting a non-dedicated session, not private.

(It crashes during the loading screen, right before it loads everything, I get a white screen then crash)

I'm having the same problem.
Ragnarok, single player game.
Crashes on load.  Won't complete the log in process.

 

 

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