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major issues on Ark since game update

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ever since the new update on ARK Ps4 involving the gensis 2 release i have been having some major issues that i am not happy about

the game constantly crashes while on the island (i have sent over 2000 reports due crashing process)

all of my engrams were immedently wiped clean leaving me are a "newbie" again but all my tames still there

the issue happened on all the maps i have saved progress on, all engrams reset back to 1 but with a ton of engram points

Studio Wildcard, please help me resolve this issue

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