MattiKloepper Posted May 5, 2021 Share Posted May 5, 2021 I had uploaded my survivor via a supply drop this afternoon. Can't download it now. Does that mean I lost access to my bases and all after putting hundreds of hours into playing on official servers?! Link to comment Share on other sites More sharing options...
Pipinghot Posted May 5, 2021 Share Posted May 5, 2021 42 minutes ago, Firebaall said: I agree with that, if the reasons are to catch cheaters unaware. Well, as I said, that's one of the reasons. Even if that wasn't true the other major reasons is to respond to bugs (or server problems) and that would still make it necessary to disable transfers without notice. No matter how you look at it, it's necessary that they be able to freeze transfers whenever it's necessary to do so. They know it's necessary, you & I should know it's necessary, we know that they know it's necessary, and that's why the right answer is to freeze the timers. This is something they simply need to do some times, and it behooves them to do it in a more customer-friendly manner, by freezing the timers. 42 minutes ago, Firebaall said: The problem is, they are making legitimate players suffer, and that's not acceptable. Agreed. It's necessary to do (and specifically necessary to do without giving notice), but they're doing it the wrong way. 42 minutes ago, Firebaall said: IMO, pausing 24 timer is the least they can do. The least they should do. Agreed. 42 minutes ago, Firebaall said: I'm not sure why they even have a 24 hour timer in the first place. It does nothing to stop duping. They should retire the timer 100%, and be done with it. Well, that's really a separate discussion but... yes, it does stop duping every time they freeze transfers. And they should not retire the timer. It could be argued that the timer should be longer, but from a game design point of view the obelisks aren't supposed to be used for storage, that was never their intent. They're specifically supposed to be used for transferring resources, which in most cases is a nearly immediate process. The only reason they last as long as 24 hours is because people often have to log off and take care of real life issues and because there are sometimes game issues that force people to come back at a later time. Link to comment Share on other sites More sharing options...
Pipinghot Posted May 5, 2021 Share Posted May 5, 2021 42 minutes ago, Joebl0w13 said: I agree with that. I'm willing to bet they can't do it. They could. Just like they can change resource multipliers for special events, they could build internal tools that would allow them to change/freeze the timers. The storage timer is a config entry in the .ini files, it's not that hard to build a tool that will let you change that config on any number of servers. It's not entirely trivial, there's actual work involved in making a tool that does this well, but it's very do-able. Link to comment Share on other sites More sharing options...
Darkholis Posted May 5, 2021 Share Posted May 5, 2021 2 minutes ago, Pipinghot said: And they should not retire the timer. It could be argued that the timer should be longer, but from a game design point of view the obelisks aren't supposed to be used for storage, that was never their intent. They're specifically supposed to be used for transferring resources, which in most cases is a nearly immediate process. The only reason they last as long as 24 hours is because people often have to log off and take care of real life issues and because there are sometimes game issues that force people to come back at a later time. 100% agreed. For example, just imagine having no timer whatsoever on servers like hardcore. This would mean that you can effectively bypass the perma-death aspect of the gamemode by storing characters, goods and creatures. Link to comment Share on other sites More sharing options...
Volunteer Moderator Joebl0w13 Posted May 5, 2021 Volunteer Moderator Share Posted May 5, 2021 3 minutes ago, Pipinghot said: They could. Just like they can change resource multipliers for special events, they could build internal tools that would allow them to change/freeze the timers. Of course they *can. I meant they don't have a mechanism in place now to do it. And I would bet my house they aren't going to spend a minute on it. There's no ROI in spending any serious development time on Ark 1. Link to comment Share on other sites More sharing options...
Volunteer Moderator Joebl0w13 Posted May 5, 2021 Volunteer Moderator Share Posted May 5, 2021 Link to comment Share on other sites More sharing options...
Volunteer Moderator Joebl0w13 Posted May 5, 2021 Volunteer Moderator Share Posted May 5, 2021 Link to comment Share on other sites More sharing options...
Firebaall Posted May 5, 2021 Share Posted May 5, 2021 32 minutes ago, Pipinghot said: And they should not retire the timer. It could be argued that the timer should be longer, but from a game design point of view the obelisks aren't supposed to be used for storage, that was never their intent. They're specifically supposed to be used for transferring resources, which in most cases is a nearly immediate process. The only reason they last as long as 24 hours is because people often have to log off and take care of real life issues and because there are sometimes game issues that force people to come back at a later time. I see no issue with removing the timer, personally. It would go a long way in servicing the playerbase, independent of it's initial intended use. That being said, pausing the uploads should, and can be done. Upping the 24 hour limit would also mitigate this. A 3-day timer (for example) would go a long way in smoothing these instances over. This is Wildcard's responsibility to correct, especially since customer service refuses to replace items lost in this manner. It's a real kick in the teeth, and we deserve better. Link to comment Share on other sites More sharing options...
Firebaall Posted May 5, 2021 Share Posted May 5, 2021 18 minutes ago, Joebl0w13 said: Nice and all... But updating us when they get their ducks back in a row (and after players suffer losses), isn't enough. No change with pausing, extending or removing the timers while the transfers are disabled simply means "see you next time", when it enviable happens again. This bit me last month as well, and here we are....yet again. Link to comment Share on other sites More sharing options...
Volunteer Moderator Joebl0w13 Posted May 5, 2021 Volunteer Moderator Share Posted May 5, 2021 5 minutes ago, Firebaall said: Nice and all... But updating us when they get their ducks back in a row (and after players suffer losses), isn't enough. Jump on Twitter and let em know. Link to comment Share on other sites More sharing options...
Firebaall Posted May 5, 2021 Share Posted May 5, 2021 6 minutes ago, Joebl0w13 said: Jump on Twitter and let em know. I actually did comment, just now. There's a bunch of players commenting there that got screwed over, and are watching all their work slowly time out, and decay. We need a change, or customer service that actually does it's job... Link to comment Share on other sites More sharing options...
Volunteer Moderator Joebl0w13 Posted May 5, 2021 Volunteer Moderator Share Posted May 5, 2021 Just now, Firebaall said: We need a change, or customer service that actually does it's job Can't argue with you there. Link to comment Share on other sites More sharing options...
Firebaall Posted May 5, 2021 Share Posted May 5, 2021 1 minute ago, Joebl0w13 said: Can't argue with you there. They burned me last month, on this exact same issue. "oops, sorry". Is not good enough. They need to get rid of the timer issues, or start replacing the items lost due to their negligence. Link to comment Share on other sites More sharing options...
B2qv Posted May 5, 2021 Share Posted May 5, 2021 I’m about to loose my stuff in the obelisk please can you fix transfers fast Link to comment Share on other sites More sharing options...
SunsetErosion Posted May 5, 2021 Share Posted May 5, 2021 1 hour ago, Joebl0w13 said: Of course they *can. I meant they don't have a mechanism in place now to do it. And I would bet my house they aren't going to spend a minute on it. There's no ROI in spending any serious development time on Ark 1. Maybe their team is not set up the way to take these kind of operations into aspect.. Maybe their teams arent set up the way progress like this, should be taken into their "working-order"... But why in the world wouldnt it pay off in the long term, if they do it, they can take it into their working-order, for Ark 2. They will find themselfes (actually us, the players) at the same point of questioning again if they dont. But any interest into any kind of this kind of development, only seems like a waste of time... Link to comment Share on other sites More sharing options...
SunsetErosion Posted May 5, 2021 Share Posted May 5, 2021 Common things should have been sorted out now for real... Link to comment Share on other sites More sharing options...
REDDRA90N Posted May 5, 2021 Share Posted May 5, 2021 Can't upload can't download from transmitter or obelisk can't leave the server my uploads about the disappeared Link to comment Share on other sites More sharing options...
Problemsupinhere Posted May 5, 2021 Share Posted May 5, 2021 Yeah so long story short it’s not letting me leave and I don’t think my survivor is duped Link to comment Share on other sites More sharing options...
Arkalien Posted May 5, 2021 Share Posted May 5, 2021 Hi Friends. I went to other map to farm. I couldnt go back to my base due to this issue of freezing arks... My breeds for sure died. Will Ark respondí for this? Comoensation or something? Maybe an extra event with 5-10x? Link to comment Share on other sites More sharing options...
Problemsupinhere Posted May 5, 2021 Share Posted May 5, 2021 hopefully Link to comment Share on other sites More sharing options...
Arkalien Posted May 5, 2021 Share Posted May 5, 2021 What about the breeds that die due to this freezer?? For sure I lost my 4 special high cost giga eggs hatching... Link to comment Share on other sites More sharing options...
SunsetErosion Posted May 5, 2021 Share Posted May 5, 2021 They are disgusting! Its the same crap every time! Why dont they sell the rights to a real company that can actually fix this the way it should be fixed! They think they can just step over problems like this every time! Like I replied before, they dont feel like getting decent solutions for these kind of problems into their way of working things out ever! I bet they are telling half of their employees tomorrow to draw as many fan art as possible, instead of fixing this problem. Creating fan-art for the fan-base they needed to get where there are, but distancing those same people when they think they are big! What an idiots! Oh so much bad luck comming towards them... Right before Ark 2 is getting ground... There is no such thing as bad luck, there are only idiotic companies! Link to comment Share on other sites More sharing options...
SunsetErosion Posted May 6, 2021 Share Posted May 6, 2021 They arent saying it... If you are following things on here... Servers are going back online with open transfers, most are up already. GG. Only lost 2 youngest Gigas, guess Im lucky... Link to comment Share on other sites More sharing options...
Volunteer Moderator Joebl0w13 Posted May 6, 2021 Volunteer Moderator Share Posted May 6, 2021 Link to comment Share on other sites More sharing options...
Volunteer Moderator Joebl0w13 Posted May 6, 2021 Volunteer Moderator Share Posted May 6, 2021 Link to comment Share on other sites More sharing options...
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