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Can't join Windows dedicated server from a different wi-fi than the server.

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My friend and I are starting up a server for Xbox using a PC as the host for the first time.  For some reason we can't join the server unless our device is on the same wi-fi network as the server.  I seen a lot of posts across the internet about not being able to join a server from the SAME network as the host, but nothing about what to do if you can't join from a DIFFERENT network.  For clarification you can join without any issue if you are using the same wi-fi as the host server.  We are using the Windows version of the game for the host, no mods, and the Crystal Isles map.  Any ideas on what to do?

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