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Friend disconnecting after 30 minutes

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Hello. I am posting this on behalf of friend who is getting kicked constantly.

He cannot stay connected to any server for more than 30-45 minutes. He has tried every single map across multiple servers and all of them end the same way.

He’s tried the following:

Turning off Xbox for 30 seconds and turning it back on

Restarting xbox

restarting ark

Uninstalling, reinstalling ark

resetting internet 

getting a new router


The issue seems to have started after the Christmas event was patched out and none of of the patches or updates have helped him. This is frustrating for both him and the rest of our tribe.

I know several people have had this issue since early 2016 and a thread was made in late 2020, but the issue was not fixed for every player as WC assumes. 

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