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Dedicated server crashes/closes ark when 1 or more players are in

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The dedicated server has worked in the past before and all of a sudden i can join it and be in for like 15 mins or so and then ark closes and then the server wipes completely
I am running the server on a other pc which as the correct specs and everything
I am on windows 10 ark Microsoft version 
I have tried running the server on different maps i even factory reset my pc that is running the server nothing
Pls i need help i want to play with some friends 
I tried to get help in the ark discords but i got banned for asking for help 
Someone pls

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