Turner01 Posted November 10, 2020 Share Posted November 10, 2020 Not trying to be a smartass, genuinely curious. Says in forum guidlines the moderators can't even address technical issues, so if the devs don't see it what's the point of the forum ? Link to comment Share on other sites More sharing options...
Volunteer Moderator Jerryn Posted November 10, 2020 Volunteer Moderator Share Posted November 10, 2020 Moved to the proper forum, as bug reports and support is not for general commentary. And yes, they do read the forums and the bug reports. Link to comment Share on other sites More sharing options...
Usuallyafk Posted November 10, 2020 Share Posted November 10, 2020 4 hours ago, Turner01 said: Not trying to be a smartass, genuinely curious. Says in forum guidlines the moderators can't even address technical issues, so if the devs don't see it what's the point of the forum ? They do nothing about it**** Fixed for the mod Link to comment Share on other sites More sharing options...
Zen00 Posted November 10, 2020 Share Posted November 10, 2020 You don't see devs responding to comments due to some HR BS that big companies get involved with. Personally I think it's a terrible idea that destroys community engagement. The reasoning behind it is something about not creating expectations of content for legal reasons which I don't think would really hold up in a court, but they don't want to chance it. However they do read the comments. And occasionally produce fixes directly targeted at them. Case in point the recent update to fix login lock issues. Link to comment Share on other sites More sharing options...
dioselfred Posted November 10, 2020 Share Posted November 10, 2020 Quelle mise à jour cela fait 24h que je ne peux accéder à mes serveurs? en revanche je peux créer un autre perso et tout recommencer à 0 des années de jeu jeter aux ordures ... Link to comment Share on other sites More sharing options...
XxxGodzxxX Posted November 10, 2020 Share Posted November 10, 2020 They probably read them , then get a smirk on their face and keep scrolling Link to comment Share on other sites More sharing options...
Zarn Posted November 11, 2020 Share Posted November 11, 2020 I'm thinking they do not. Perhaps they relegate it to some poor intern . P.S No Tek CrossArk 6 wants maps beyond aberration!!!!! I'm talking to you pasty faced intern! Link to comment Share on other sites More sharing options...
d1nk Posted November 12, 2020 Share Posted November 12, 2020 On 11/11/2020 at 10:46 AM, Zarn said: I'm thinking they do not. Perhaps they relegate it to some poor intern . P.S No Tek CrossArk 6 wants maps beyond aberration!!!!! I'm talking to you pasty faced intern! Link to comment Share on other sites More sharing options...
Pipinghot Posted November 13, 2020 Share Posted November 13, 2020 On 11/9/2020 at 10:30 PM, Turner01 said: Not trying to be a smartass, genuinely curious. Says in forum guidlines the moderators can't even address technical issues, so if the devs don't see it what's the point of the forum ? There is a difference between reading discussions/suggestions and trying to respond to issues that need technical support to be resolved. Bug reports are for devs, trouble tickets are for tech support, they are two different groups of people who do two different jobs. Tech support are not Devs and Devs are not Tech Support (just like with nearly every other technical company in existence). * If you see a bug in the game, report it in the bug reports section, the forum moderators review the bug reports and pass the information on to the devs. * If you are personally experiencing a problem that you need help fixing, that should be a trouble ticket. Even if that problem is the result of a known but it's should still be a trouble ticket. Why? Because what you're asking for is someone from tech support to help you ASAP, which is much faster than the amount of time it takes devs to fix bugs. Let's say you're riding your dino and it gets caught in a glitch in the game and dies. You report the glitch to the Devs as a bug, and you submit a ticket to Tech Support for them to restore your dino that was killed by the bug. The bug is one thing, but you needing help because of that bug is a different thing. Link to comment Share on other sites More sharing options...
ItWasntMe Posted November 13, 2020 Share Posted November 13, 2020 On 11/10/2020 at 3:36 AM, Jerryn said: Moved to the proper forum, as bug reports and support is not for general commentary. And yes, they do read the forums and the bug reports. LOL YE OF COURSE THEY DO Link to comment Share on other sites More sharing options...
Volunteer Moderator Joebl0w13 Posted November 13, 2020 Volunteer Moderator Share Posted November 13, 2020 If a dev falls in the forest and there's no angry gamers around, do they still make a sound? Link to comment Share on other sites More sharing options...
Zarn Posted November 13, 2020 Share Posted November 13, 2020 I think it would depend on the mechanism of injury . Also the circumstances sounding his / her method of incapacitation. Tanqulized? Did they fall asleep? I'd have the dev put in a ticket in several weeks someone will address the issue . They could post in the support forum im sure someone can help them out. If this incapacitation issue is occurring on the NoTek Cluster 6 or Primitive + you may just be out of luck. On the other hand an unconscious dev in the cluster would be the closest thing to support we have had in years . Link to comment Share on other sites More sharing options...
ItWasntMe Posted November 13, 2020 Share Posted November 13, 2020 37 minutes ago, Joebl0w13 said: If a dev falls in the forest and there's no angry gamers around, do they still make a sound? Yes if they still are making very buggy games and not fixing them Link to comment Share on other sites More sharing options...
Turner01 Posted November 15, 2020 Author Share Posted November 15, 2020 On 11/14/2020 at 2:56 AM, Zarn said: I think it would depend on the mechanism of injury . Also the circumstances sounding his / her method of incapacitation. Tanqulized? Did they fall asleep? I'd have the dev put in a ticket in several weeks someone will address the issue . They could post in the support forum im sure someone can help them out. If this incapacitation issue is occurring on the NoTek Cluster 6 or Primitive + you may just be out of luck. On the other hand an unconscious dev in the cluster would be the closest thing to support we have had in years . BWAHAHAHA now that's sarcasm Link to comment Share on other sites More sharing options...
Turner01 Posted November 15, 2020 Author Share Posted November 15, 2020 P.S love the game and the devs (around 4 thousand hours) but your very hard to love sometimes. Can't wait for gen 2 tho looks AWESOME 😁 Link to comment Share on other sites More sharing options...
d1nk Posted November 16, 2020 Share Posted November 16, 2020 On 11/12/2020 at 11:48 PM, ItWasntMe said: LOL YE OF COURSE THEY DO On 11/13/2020 at 9:08 AM, ItWasntMe said: Yes if they still are making very buggy games and not fixing them Link to comment Share on other sites More sharing options...
d1nk Posted November 16, 2020 Share Posted November 16, 2020 On 11/13/2020 at 8:31 AM, Joebl0w13 said: If a dev falls in the forest and there's no angry gamers around, do they still make a sound? No but the angry gamers will complain anyways as if they did. Maybe they'll complain they *didn't* Make a sound.. it really just comes down to if they got personally attacked IRL or not today and they need to let off some steam on a random on the interwebs Link to comment Share on other sites More sharing options...
Volunteer Moderator Joebl0w13 Posted November 16, 2020 Volunteer Moderator Share Posted November 16, 2020 17 minutes ago, d1nk said: it really just comes down to if they got personally attacked IRL or not today and they need to let off some steam on a random on the interwebs Triggered Link to comment Share on other sites More sharing options...
d1nk Posted November 16, 2020 Share Posted November 16, 2020 1 hour ago, Joebl0w13 said: Triggered Nah just a joke Link to comment Share on other sites More sharing options...
Volunteer Moderator Joebl0w13 Posted November 16, 2020 Volunteer Moderator Share Posted November 16, 2020 7 minutes ago, d1nk said: Nah just a joke Oh I'm talking about the angry gamers. Link to comment Share on other sites More sharing options...
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