Oli4 Posted September 12, 2020 Share Posted September 12, 2020 Where is the privacy policy? Where can one find the privacy policy for Ark: Survival Evolved/Wildcard about our data that is stored and what you do with it. Wildcard customer support sent me here. https://gdpr-info.eu/art-15-gdpr/ Link to comment Share on other sites More sharing options...
Volunteer Moderator Jerryn Posted September 12, 2020 Volunteer Moderator Share Posted September 12, 2020 @Oli4 Please try: http://playark.com/privacy-policy/ Link to comment Share on other sites More sharing options...
Oli4 Posted September 12, 2020 Author Share Posted September 12, 2020 56 minutes ago, Jerryn said: @Oli4 Please try: http://playark.com/privacy-policy/ Ah thanks, it linked to a dead page earlier when I tried it. https://web.archive.org/web/20200307191623/http://playark.com/privacy-policy/ Link to comment Share on other sites More sharing options...
Volunteer Moderator Jerryn Posted September 12, 2020 Volunteer Moderator Share Posted September 12, 2020 20 minutes ago, Oli4 said: Ah thanks, it linked to a dead page earlier when I tried it. https://web.archive.org/web/20200307191623/http://playark.com/privacy-policy/ Is it working now? Link to comment Share on other sites More sharing options...
Oli4 Posted September 12, 2020 Author Share Posted September 12, 2020 8 minutes ago, Jerryn said: Is it working now? Yep, thanks Any idea why it wasn't working earlier? Wasn't just me, I also asked other people to load it and they all got the page no longer exists error Link to comment Share on other sites More sharing options...
Oli4 Posted September 12, 2020 Author Share Posted September 12, 2020 36 minutes ago, Jerryn said: Is it working now? Although this just seems to be about the website itself, not the game which my questions are about. For example if I want to see the data BattlEye has stored about me I have to go through Wildcard because they are the party that shares that data with BattlEye according to their privacy policy. https://www.battleye.com/privacy-policy/ Quote In order to exercise your rights in relation to any data processing performed by BattlEye, we advise you to contact the respective publisher of your game. We will not be able to satisfy any such requests directly since, as a third-party service provider, we don’t have the means to verify your identity beforehand. However, you can still contact us at support@battleye.com for any general questions regarding our data processing. Full reason I ask this is because I would like to submit a data request, especially about the information BattlEye has stored on me but also Ark/Wildcard in general. Link to comment Share on other sites More sharing options...
Volunteer Moderator Joebl0w13 Posted September 12, 2020 Volunteer Moderator Share Posted September 12, 2020 37 minutes ago, Oli4 said: Yep, thanks Any idea why it wasn't working earlier? Wasn't just me, I also asked other people to load it and they all got the page no longer exists error Just a broken link. Fixed. All support issues need to be handle through support via the ticket system. They can continue to address your issue here. Link to comment Share on other sites More sharing options...
Volunteer Moderator Jerryn Posted September 12, 2020 Volunteer Moderator Share Posted September 12, 2020 10 minutes ago, Oli4 said: Although this just seems to be about the website itself, not the game which my questions are about. For example if I want to see the data BattlEye has stored about me I have to go through Wildcard because they are the party that shares that data with BattlEye according to their privacy policy. https://www.battleye.com/privacy-policy/ Full reason I ask this is because I would like to submit a data request, especially about the information BattlEye has stored on me but also Ark/Wildcard in general. I believe the policy does have contact info. That is where I would start. Link to comment Share on other sites More sharing options...
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