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Character Lost - Mega Thread


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I had lost my character, and because I did not have any photo evidence there was nothing they could do to help. I think it would be a great idea to be able to clone yourself however your character can

CAN YOU poopTY DEVS RESET ALL SERVERS SO THE PEOPLE THAT ARE LOSING TIME PLAYING AND HAVE LOST THEIR CHARZCTERS DUE TO SERVER CRASHES ACTUALLY PLAY THIS GAME!! You got over 180knin donations and you c

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my character has been deleted (OFFICIAL PVE)

I went back to my server, when I clicked on the bed I couldn't be born and it was wrong, and I lost the character I play solo, and there's no one to put me in the tribe again, I lost everything and I am very disappointed in this game, and I can't get help :(, I already did Ticket, but nobody answers me, Is there anything I can do?

Edited by XSilverHost
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I'm sorry to hear that this happened to you. It actually happens a lot more than you would think. After logging the ticket it will take Wild Card about a month to get back to you. They will want a snapshot of of your Ingram with survival levels or boss steam achievements they won't go past level 105 and maybe give you one or two dinos they spawned in. Please answer these questions maybe I can help you level up a new character. What platform do you play? and do you have any of the DLCs? What was your survival level?

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5 minutes ago, XSilverHost said:

my character was lv 103, i play ps4, i have all dlc, i will lose all my dino?
 

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If you have not done so, you need to create a support ticket:  https://support.survivetheark.com/

Please note that the tickets are reviewed in the order they are received.

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My Character Disappeared

I was transfering some stuff from SmallTribes114 to SmallTribes34 and my game crashed mid transfer and my character disappeared and I can't find it. My character was level 82 and had some silica pearls and some empty cryos, not much but I was playing non stop for over a week and I don't want to create a new character.

I would really love some help.

My PS4 Gamertag is SananSSJDG1.

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Lost Character, how to backup my new character?

Hey guys, I recently lost my level 132 character in a rollback, I transferred from Official Aberration270 to Ragnarok408 and ragnarok server made a rollback just after transferring my character, when I reconnected, my character was no longer, neither in the cloud, nor in aberration, I have to wait a long time for a solution, so I better made another character, is there any way to do a backup in case the same happens? if so, they could share it? thx.

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Losing Your Character Due To New Updates

So I’m being told I’m going to lose my character if I spawn in thank you so much poop wildcard just completed a alpha Rockwell last night ended up going to my server stopping me from spawning in seeing loads of updates and people has lost their character because of it you are so pathetic your game is so poop I have had many of problems since the day it came out and if I lose my bloody character I’m going to expect a character  back I had the hard monkey, dragon, spider, manticore, modeor and the hard rockwell that’s it so I better not lose my character I’ll send a picture if I do lose my character to the support team

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Transferred my ark character and disconnected during the transfer

I cannot access my Ark character. I've tried joining the server he was transferred to and the game told me to create a new character. I've also tried joining the server my character transferred from and it also tells me to create a new character. Is there a possibility that my character is floating around in another server or is it gone forever? I put a lot of effort in leveling my character and I hope he isn't gone. If there's any other information you need, please comment. :(

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Wild Card doesn't do character backups. Their incompetent product manager refuses to have it implemented, despite it being requested hundreds and possibly thousands of times now.
It's unacceptable that people lose their characters, genesis mission completion, ascensions and all boss implant changes.

The product manager needs to step down or be replaced. We have suffered 5+ years of his incompetence, enough is enough.

Edited by MostSpy
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Are you getting an option to download character?

If not then it doesn't look good.  YOu will have to submit a ticket and most likely wait at least a month on getting someone to meet you in game.  if your character is gone, then they wont give it back.  If you're a solo player then you're pretty much going to have to start again, unless you are in PVP and can convince someone to hep you raid your old base.

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  • Joebl0w13 changed the title to Character Lost - Mega Thread

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