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Character Lost - Mega Thread


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I had lost my character, and because I did not have any photo evidence there was nothing they could do to help. I think it would be a great idea to be able to clone yourself however your character can

this one i have to argue, sorry, there are people who would just submit a support ticket saying 'my lvl 135 got wiped!' just to get a high level character.  Without any proof that you did level your c

Here's my problem with that: Fundamentally, at NO time should a company put it on their playerbase to do things that the company by all rights should be doing.  It's the point behind this that I'

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Game became worse and worse. Now instantly killing characters that never occurred before. Since April it destroyed 4 characters 102lvl + due to multiple bugs. Ever often server crushes or simply during transfer from server to server. It is terrible. Like on screenshot.

20201027071156_1.jpg

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Sorry to hear about your predicament just wondering what platform and is this official server? Do you have a screenshot of your tribe governance showing that you are the admin? And do you have a screenshot of your characters specimen implant? I've heard tell of GM's using steam achievements as verification for boss fights.

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So a couple of days ago I transferred from genesis to aberration and got that lovely error code 007, pooooof character gone, i mean this day and age with games how's that even possible, I've never come across ANY online game with this kind of issue..

But i still had a sparkle of hope, apparently ark has a ticket system to get a new character.. I was surprised to get a fairly quick response, i think it was a three day wait? 

Now the real kicker, assuming you actually knew that you have to have screenshots of your character and stuff so you can actually prove that what you say is true, you are then able to arrange an appointment for a lovely GM to come make everything alright, awesome right? Except.. there is like over a month waiting time i think the first available slot was like 1st December for me. At best you have what 16 days before everything completely decays?

I am a solo player, no way of getting back in to my tribe, not only have I lost my character I've also lost months of hard work. 

If you too are a solo player who has lost their character I'm going to do you a favour. I am going to dash out your hope, because you have lost everything and if you do manage to get a responsive GM they will not come to help you before that decay timer is up. Sure you can wait a month or so to get your levels back but seriously, it doesn't take long to level up.

I am truly gutted, I love ark and sadly there is no other game that's quite like it, unfortunately this great concept of a game was published by a very poor company who really couldn't care less about its fans and dedicated players.  

 

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I have an appointment but my only concern is whether I'll get my alpha Rockwell and alpha master control back before anyone ask i have proof. Transferring to another server is dangerous if they won't give all boss fight completions youve done.

If this is true they need to fix aberration surface zones to have alpha reaper to stop falling in mesh

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My level 105 character was deleted and now my imprinted dinos I can't use and all my things in the terminal are deleted. I can start a new survivor with the same name but I can't use them. This just happened about two hours ago on Abberation map. Is there a way to get the character back? I put alot of time into this to lose it.

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I finally got to log on (I am a windows 10 user on an xbox cross play server) And since I was on genesis I transferred to ragnorak to check on base there and dinos, transferring to island the game crashed and upon logging back on the game has deleted my survivor. There is no file to download on any map now at all... and each map is asking me to create a new survivor. This means loosing everything I own and my survivor completely? Can I get any help?

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On 10/28/2020 at 2:48 PM, Antibod said:

I have an appointment but my only concern is whether I'll get my alpha Rockwell and alpha master control back before anyone ask i have proof. Transferring to another server is dangerous if they won't give all boss fight completions youve done.

If this is true they need to fix aberration surface zones to have alpha reaper to stop falling in mesh

How did you send a ticket to them 

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 My Character was deleted nearly A week ago while transferring across maps. I've had A ticket in for 6 days now and I still have no response. Doesn't feel great missing most the Halloween event and potentially the 2nd life event thanks to game errors.  Does anyone have any advice on getting Wildcards attention cause this is ridiculous.

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