Character Lost - Mega Thread

[MinervaXD 0]

The Worst has Happened, my Character was deleted upon transferring from CI to SE. Download Error -007. 3 days ago I submitted A ticket and am still waiting, nothing like missing an entire event thanks to game errors.

[Flodur 0]

my tribe that consists of two member s both lost our characters and tames due to a rollback.

our base is there and the ticket response is taking time any advise on how i can become the Admin user on my tribe again? 

this is urgent before my base decays due to the tribe members not being active.

[ArkBugCollector 0]

Game became worse and worse. Now instantly killing characters that never occurred before. Since April it destroyed 4 characters 102lvl + due to multiple bugs. Ever often server crushes or simply during transfer from server to server. It is terrible. Like on screenshot.

Edited October 27, 2020 by ArkBugCollector

[millwight 3]

Sorry to hear about your predicament just wondering what platform and is this official server? Do you have a screenshot of your tribe governance showing that you are the admin? And do you have a screenshot of your characters specimen implant? I've heard tell of GM's using steam achievements as verification for boss fights.

[barret120 1]

Hello, I play on the server ragnarok 
official pve 72, 
the name of my character is 
unga - unga ¡¡, 
I was playing in my base and the 
server restarted, 
when he returned I tried to 
connect and I only got 
the option to make a new character 
could someone solve this please

Edited October 27, 2020 by barret120

[barret120 1]

I'm reading that many players have this problem and apparently no one fixes it, I don't understand the joke, is there no one to fix these problems?

[barret120 1]

Hello, I play on the server ragnarok official pve 72, the name of my character is unga - unga ¡¡, I was playing in my base and the server restarted, when he returned I tried to connect and I only got the option to make a new character could someone solve this please

[SirDae 0]

Server been down for hour finally came up and I have no character now

[Shad0wKaedes 1]

So a couple of days ago I transferred from genesis to aberration and got that lovely error code 007, pooooof character gone, i mean this day and age with games how's that even possible, I've never come across ANY online game with this kind of issue..

But i still had a sparkle of hope, apparently ark has a ticket system to get a new character.. I was surprised to get a fairly quick response, i think it was a three day wait? 

Now the real kicker, assuming you actually knew that you have to have screenshots of your character and stuff so you can actually prove that what you say is true, you are then able to arrange an appointment for a lovely GM to come make everything alright, awesome right? Except.. there is like over a month waiting time i think the first available slot was like 1st December for me. At best you have what 16 days before everything completely decays?

I am a solo player, no way of getting back in to my tribe, not only have I lost my character I've also lost months of hard work. 

If you too are a solo player who has lost their character I'm going to do you a favour. I am going to dash out your hope, because you have lost everything and if you do manage to get a responsive GM they will not come to help you before that decay timer is up. Sure you can wait a month or so to get your levels back but seriously, it doesn't take long to level up.

I am truly gutted, I love ark and sadly there is no other game that's quite like it, unfortunately this great concept of a game was published by a very poor company who really couldn't care less about its fans and dedicated players.  

 

[reddotjellytot 112]

Wasnt they suppose to be fixing the character loss issue over the last 24 hours, by the looks of it, it didn't work. People still loosing characters left, right and centre 

[TEMPUS 0]

I was impregnating my character in aberration, then one of my tribemate told me that we were getting attacked and that’s when I transfer back to my server and spawn in a bed and my character didn’t spawn and all I see are the settings to create a new character.

[IGacha 4]

rip

[Antibod 0]

I have an appointment but my only concern is whether I'll get my alpha Rockwell and alpha master control back before anyone ask i have proof. Transferring to another server is dangerous if they won't give all boss fight completions youve done.

If this is true they need to fix aberration surface zones to have alpha reaper to stop falling in mesh

[DatBeastMarty 0]

My level 105 character was deleted and now my imprinted dinos I can't use and all my things in the terminal are deleted. I can start a new survivor with the same name but I can't use them. This just happened about two hours ago on Abberation map. Is there a way to get the character back? I put alot of time into this to lose it.

[CharlyBataco 0]

I need urgent help I lost my character 131 where I have all my imprints due to a rollback that they made to the server where I lived was all my progress in the game 

[invincibleqc 2,040]

8 minutes ago, CharlyBataco said:

I need urgent help I lost my character 131 where I have all my imprints due to a rollback that they made to the server where I lived was all my progress in the game 

→ My character was erased!

[Vylectra 0]

I finally got to log on (I am a windows 10 user on an xbox cross play server) And since I was on genesis I transferred to ragnorak to check on base there and dinos, transferring to island the game crashed and upon logging back on the game has deleted my survivor. There is no file to download on any map now at all... and each map is asking me to create a new survivor. This means loosing everything I own and my survivor completely? Can I get any help?

[arkark 154]

There is a maintenance atm and, at least on PC, the transfers are not working.

Try to go to genesis, and in the character creation screen click on Character download button (at bottom right of screen). Your char probably will be there.

 

 

Edited October 29, 2020 by arkark

[CharlyBataco 0]

15 hours ago, invincibleqc said:

→ ¡ Mi personaje fue borrado!

it won't let me upload a photo, what can I do? It tells me it exceeded the weight of the file

[TEMPUS 0]

As we were transferring from aberration with a reaper impregnated we transferred to our server and we lost our character.

[CharlyBataco 0]

I need urgent help I lost my character 131 where I had all my impressions was all my advancement in the game

Edited October 30, 2020 by CharlyBataco

[TEMPUS 0]

On 10/28/2020 at 2:48 PM, Antibod said:

I have an appointment but my only concern is whether I'll get my alpha Rockwell and alpha master control back before anyone ask i have proof. Transferring to another server is dangerous if they won't give all boss fight completions youve done.

If this is true they need to fix aberration surface zones to have alpha reaper to stop falling in mesh

How did you send a ticket to them 

[LeTchaa 0]

     I lost 2 chars today, 3 in total cause server 529 just crashes everytime you log on it, I can't even go claim dinos on other servers or I can't log back on my main . I need to get my imprints back from my lost dinos...

[invincibleqc 2,040]

4 hours ago, CharlyBataco said:

it won't let me upload a photo, what can I do? It tells me it exceeded the weight of the file

You can upload your images on hosting services such as imgur.com and parse the links into your ticket.

[MinervaXD 0]

 My Character was deleted nearly A week ago while transferring across maps. I've had A ticket in for 6 days now and I still have no response. Doesn't feel great missing most the Halloween event and potentially the 2nd life event thanks to game errors.  Does anyone have any advice on getting Wildcards attention cause this is ridiculous.