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Character Lost - Mega Thread


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On PC it usually takes a month. I hope someone in you tribe has admin access that can let you back in. I would recommend leveling up a new character and let them give you the old character. Explorer note run on extinction is pretty quick. A friend of mine used 8 Grinders and Explorer notes to Max's he character out. Within an hour Because he wanted to change his name. Oh and when you get to level 32 use a toilet.When defecating on a Toilet, you will also get a +33% experience buff that lasts 120 seconds

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I had lost my character, and because I did not have any photo evidence there was nothing they could do to help. I think it would be a great idea to be able to clone yourself however your character can

this one i have to argue, sorry, there are people who would just submit a support ticket saying 'my lvl 135 got wiped!' just to get a high level character.  Without any proof that you did level your c

Here's my problem with that: Fundamentally, at NO time should a company put it on their playerbase to do things that the company by all rights should be doing.  It's the point behind this that I'

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Click on Support in the Bar and Choose Help, follow steps there to submit a ticket.

Other things that may Help.

-Take a look if ur Main Char is on the old server, where started Transfer.

-Did u created a new Char, leave the Server with him and try to Respawn with ur Main Char (look if u found him by Download Char)on New Server.

,but at least, more info for better Help.

Cya ;)

 

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Sorry for your loss?

be sure to check the original server sometimes it'll be in the download file. this happens too much. first step is to log a ticket.

https://support.survivetheark.com/hc/en-us/articles/217178337-My-character-was-erased-?

On PC it usually takes a month. I hope someone in you tribe has admin access that can let you back in. I have heard tell of a GM refreshing a guy's base till their appointment. I would recommend leveling up a new character. let them give you the New 101 character. the imprint you have to creatures are gone and cannot be giving back. go to the appointment with the GM carry a new character not the one you leveled up.

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i know it's not alot of help but what causes this usually is you upload to a server then it crashes rolling back to a time before you were on the server.  Server data is saved once every 15 minutes at minimum may be longer on official servers, transfer data is saved as soon as any changes are made to it ie. downloading or uploading.

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  • 2 weeks later...

Your interaction with that GM is almost the exact same interaction I had with them!! Literally a copy and paste of the replies you received i also received. It's what, nearly 3 months later, and I'm still waiting on my character to be restored. Terrible customer support. Absolutely abysmal. Delighted I didn't buy the Genesis DLC. 

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ark downloading transferred character failed 007

hey guys when transfering today i got this message and cant download my character anymore is this the fabled lost character that people are talking about here?
any idea what to do? i opened a ticked any idea how long it usually takes to bring a character back? and while i wait can i create a new character on my server to keep the buildings standing?
thx in advance for any info im really bummed about this

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Screenshot your implant?! Lost character and will to play

I lost my character (129 and all boss fights on alpha) and after a long discussion with customer support was told to submit a screenshot of my implant.. who screenshots their implant?! What incompetence is this? Why should I be forced to redo everything? I lost all my imprints on my dinos, every boss fight and a ton of levels....Servers are lagged to hell, death and loss of gear/tames to mesh all the time..it was barely tolerable.. losing my char was the last straw. There are a LOT of other games out there. Don't support this! Spend your money elsewhere!

I am quitting the game and never buying anything from this company again. I am even going suggest on my YouTube channels people to avoid this failure of a game. 

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the implant has an id# on it that they can make sure it's lost on the network.  Lots of people name their characters the exact same name across their account.  Only way to show which character it is for reals is by the # on the implant.

 

sadly most players only show up on the forums after problems occur.  Most of the best practices arise in conversations here.  Unfortunately it's a game that requires too much research to figure out how to play w/ minimum losses to the bugs.

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is there a way to get this number through some local file on my PC? I am looking through PlayerLocalData and other files but not really sure if that's possible. Who screenshots their implant without knowing that there is no backups of chars done and that this is their only means of helping you!? I wish I know that this was something important before i started changing servers and char vanished to laggy server!!

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4 hours ago, Hamoct said:

is there a way to get this number through some local file on my PC? I am looking through PlayerLocalData and other files but not really sure if that's possible. Who screenshots their implant without knowing that there is no backups of chars done and that this is their only means of helping you!? I wish I know that this was something important before i started changing servers and char vanished to laggy server!!

If you ever feel like starting over, join an unofficial with decent admins.

I have lost my character 2 times and the admin will just give me back my character from an older save.

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1 hour ago, Baklap said:

If you ever feel like starting over, join an unofficial with decent admins.

I have lost my character 2 times and the admin will just give me back my character from an older save.

admins can do that in ark? why can't GM's on officials?

we always end up with, make new char, make appointment, wait 2-4 weeks, uncryo alllll your dino's, they restore some bosses, move over imprints to new character, lvl up to 105 unless you unlocked ascensions in preparation and have proof you had higher lvl

all these hours of work by both player and gm and weeks of waiting can be avoided by feature like that, punch in command that would restore latest (naked) version of player with specific implant id ... but you're telling me this already exists? 

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