paulconde Posted August 7, 2020 Share Posted August 7, 2020 I did all this and still can't find my character Link to comment Share on other sites More sharing options...
JJacky Posted August 7, 2020 Share Posted August 7, 2020 The same thing happened to me yesterday. These seem to happen everytime there's a patch. Still waiting for help. Did you already submit a ticket? Chances are you get the same xp for a NEW character, but wont get your old one (or its items) back Link to comment Share on other sites More sharing options...
OxlxO Posted August 9, 2020 Share Posted August 9, 2020 has anyone got answers from the support? Link to comment Share on other sites More sharing options...
millwight Posted August 9, 2020 Share Posted August 9, 2020 Sorry for your loss be sure to check the original server sometimes it'll be in the download file. this happens too much. first step is to log a ticket. https://support.survivetheark.com/hc/en-us/articles/217178337-My-character-was-erased-? On PC it usually takes a month. I hope someone in you tribe has admin access that can let you back in. I have heard tell of a GM refreshing a guy's base till their appointment. I would recommend leveling up a new character. let them give you the New 101 character. the imprint you have to creatures are gone and cannot be giving back. go to the appointment with the GM carry a new character not the one you leveled up. Link to comment Share on other sites More sharing options...
OxlxO Posted August 9, 2020 Share Posted August 9, 2020 thanks for the information, I've tried a lot, as you wrote, but to no avail, I'm very sad, I just bought the map Genises, and in this character I lost, already many things TEK, I killed boss Alpha with him ... very sad... Link to comment Share on other sites More sharing options...
Kaprosuchus Posted August 9, 2020 Share Posted August 9, 2020 i know it's not alot of help but what causes this usually is you upload to a server then it crashes rolling back to a time before you were on the server. Server data is saved once every 15 minutes at minimum may be longer on official servers, transfer data is saved as soon as any changes are made to it ie. downloading or uploading. Link to comment Share on other sites More sharing options...
OxlxO Posted August 9, 2020 Share Posted August 9, 2020 my mistake, which when I went to transfer from another server, I loaded my character and at the time of uploading to the main server, I clicked on create new character, I was very worried, so I came back and tried to enter again, and my character disappeared ... Link to comment Share on other sites More sharing options...
Elducer Posted August 17, 2020 Share Posted August 17, 2020 Your interaction with that GM is almost the exact same interaction I had with them!! Literally a copy and paste of the replies you received i also received. It's what, nearly 3 months later, and I'm still waiting on my character to be restored. Terrible customer support. Absolutely abysmal. Delighted I didn't buy the Genesis DLC. Link to comment Share on other sites More sharing options...
ghostless Posted August 20, 2020 Share Posted August 20, 2020 ark downloading transferred character failed 007 hey guys when transfering today i got this message and cant download my character anymore is this the fabled lost character that people are talking about here? any idea what to do? i opened a ticked any idea how long it usually takes to bring a character back? and while i wait can i create a new character on my server to keep the buildings standing? thx in advance for any info im really bummed about this Link to comment Share on other sites More sharing options...
Hamoct Posted August 22, 2020 Share Posted August 22, 2020 I lost my character (129 and all boss fights on alpha) and was told to submit a screenshot of my implant.. who screenshots their implant?! What incompetence is this? I am quitting the game and never buying anything from this company again. I am even going suggest on my YouTube channels people to avoid this failure of a game. Link to comment Share on other sites More sharing options...
Hamoct Posted August 22, 2020 Share Posted August 22, 2020 Screenshot your implant?! Lost character and will to play I lost my character (129 and all boss fights on alpha) and after a long discussion with customer support was told to submit a screenshot of my implant.. who screenshots their implant?! What incompetence is this? Why should I be forced to redo everything? I lost all my imprints on my dinos, every boss fight and a ton of levels....Servers are lagged to hell, death and loss of gear/tames to mesh all the time..it was barely tolerable.. losing my char was the last straw. There are a LOT of other games out there. Don't support this! Spend your money elsewhere! I am quitting the game and never buying anything from this company again. I am even going suggest on my YouTube channels people to avoid this failure of a game. Link to comment Share on other sites More sharing options...
GrumpyBear Posted August 22, 2020 Share Posted August 22, 2020 (edited) the implant has an id# on it that they can make sure it's lost on the network. Lots of people name their characters the exact same name across their account. Only way to show which character it is for reals is by the # on the implant. sadly most players only show up on the forums after problems occur. Most of the best practices arise in conversations here. Unfortunately it's a game that requires too much research to figure out how to play w/ minimum losses to the bugs. Edited August 22, 2020 by GrumpyBear Link to comment Share on other sites More sharing options...
Hamoct Posted August 22, 2020 Share Posted August 22, 2020 is there a way to get this number through some local file on my PC? I am looking through PlayerLocalData and other files but not really sure if that's possible. Who screenshots their implant without knowing that there is no backups of chars done and that this is their only means of helping you!? I wish I know that this was something important before i started changing servers and char vanished to laggy server!! Link to comment Share on other sites More sharing options...
arkark Posted August 22, 2020 Share Posted August 22, 2020 (edited) Your implant ID appears on each dino you imprint inside the inventory menu (SAMPLE #:). Edited August 22, 2020 by arkark Link to comment Share on other sites More sharing options...
Hemplethwaite Posted August 22, 2020 Share Posted August 22, 2020 Knowing the potential for character loss, who doesn't screenshot their implants? I've been doing so for a while now, most of the other players I know do too. Link to comment Share on other sites More sharing options...
Baklap Posted August 22, 2020 Share Posted August 22, 2020 4 hours ago, Hamoct said: is there a way to get this number through some local file on my PC? I am looking through PlayerLocalData and other files but not really sure if that's possible. Who screenshots their implant without knowing that there is no backups of chars done and that this is their only means of helping you!? I wish I know that this was something important before i started changing servers and char vanished to laggy server!! If you ever feel like starting over, join an unofficial with decent admins. I have lost my character 2 times and the admin will just give me back my character from an older save. Link to comment Share on other sites More sharing options...
Sakutera Posted August 22, 2020 Share Posted August 22, 2020 1 hour ago, Baklap said: If you ever feel like starting over, join an unofficial with decent admins. I have lost my character 2 times and the admin will just give me back my character from an older save. admins can do that in ark? why can't GM's on officials? we always end up with, make new char, make appointment, wait 2-4 weeks, uncryo alllll your dino's, they restore some bosses, move over imprints to new character, lvl up to 105 unless you unlocked ascensions in preparation and have proof you had higher lvl all these hours of work by both player and gm and weeks of waiting can be avoided by feature like that, punch in command that would restore latest (naked) version of player with specific implant id ... but you're telling me this already exists? Link to comment Share on other sites More sharing options...
Hamoct Posted August 22, 2020 Share Posted August 22, 2020 5 hours ago, arkark said: Your implant ID appears on each dino you imprint inside the inventory menu (SAMPLE #:). so if my tribemate pulls out one of my imprinted dinos he can get me the number I need? Link to comment Share on other sites More sharing options...
arkark Posted August 22, 2020 Share Posted August 22, 2020 9 minutes ago, Hamoct said: so if my tribemate pulls out one of my imprinted dinos he can get me the number I need? yes Link to comment Share on other sites More sharing options...
Sakutera Posted August 22, 2020 Share Posted August 22, 2020 Your tribe mates wouldn't happen to have one of your old implants in some dump vault by any chance? If you die and take-all the stuff on dead body you get a copy of the implant; maybe you stashed all on some dino or box earlier? Link to comment Share on other sites More sharing options...
Gixerlee Posted August 22, 2020 Share Posted August 22, 2020 Character loss My character has disappeared whilst transmitting from 1 server to another and I can't get help from ark to get it back Link to comment Share on other sites More sharing options...
Ramigoss Posted August 23, 2020 Share Posted August 23, 2020 lost my Character Я перешел со своего сервера на другой, и при переключении на сервер моя игра замерла и разбилась. Я захожу на свой сервер, там нет персонажа, я захожу на сервер, на который я зашел, его там нет. Пожалуйста, скажите мне, что делать? Link to comment Share on other sites More sharing options...
Sajuucore Posted August 24, 2020 Share Posted August 24, 2020 So this just happened to me, what do i do to fix it? Official OfflineRaidProtection Link to comment Share on other sites More sharing options...
Zapha Posted August 24, 2020 Share Posted August 24, 2020 On 10/21/2019 at 4:37 PM, caleb68 said: Character data, as well as items transferred from Ark data, should be saved the second its done, rather then waiting for a server save. This would literally cut back the loss of characters and items lost due to server crashes well over 80%. It's not so easy because the dupers would abuse any instant saving. Link to comment Share on other sites More sharing options...
sjskdjkfa Posted August 24, 2020 Share Posted August 24, 2020 Where is your character saved when you upload only? Is there an extra server that saves stuff that isn't on any server? Because if so perhaps that server could be given some extra hard disk space, and any time someone transfers just write some extra data to that which documents what when where etc. so when someones like DILO my stuff isn't on any server a admin can just query the extra file and be like oh yes it looks like you had full tek, three poded what evers and your character was level 105 with such and such engrams, here ya go... Link to comment Share on other sites More sharing options...
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