TheReturnofHobgobblin247 Posted July 26, 2020 Share Posted July 26, 2020 On 7/25/2020 at 11:43 AM, Georgebruharkpvp said: I would start over but I had about 5-6 slot caps of imprinted tames that where imprinted to me You will not get those imprints back.. You will get to own them again if you raise a ticket but you'll have a new player and no imprints Link to comment Share on other sites More sharing options...
Georgebruharkpvp Posted July 26, 2020 Share Posted July 26, 2020 Ok well hopefully I get my 136 level play back Link to comment Share on other sites More sharing options...
millwight Posted July 26, 2020 Share Posted July 26, 2020 Sorry to hear that it'll take about a month for a GM to get to you. You need to file a ticket first here's the link below. I would go ahead and start leveling up a new character .I hope you have a tribemate with admin access that can let you back in. if you're a solo player you'll need to start another tribe. https://support.survivetheark.com/hc/en-us/categories/202563177-Report-Abuse Link to comment Share on other sites More sharing options...
reddotjellytot Posted July 27, 2020 Share Posted July 27, 2020 Don't travel to another server, its a free ticket to character deletion. WC will never be able to fix this issue, its a far too long standing issue for them to care anymore. Make a new character on destination server, we do this for transferring items or just grabbing tames. Yes multiple characters share the same account so u can move things about and collect on another character at the other end. No WC support in forums im afraid Sorry to hear about ur loss hope u have an alt in tribe u can log in to or a tribe mate, if u grabbed an epic account when ARK was free u could have reset ur building timers if that toon was in tribe too. The big problem is WC take way to long to restore characters, ur stuff will spoil by the time they get to u which really sucks. If WC do eventually fix this issue it would be a hefty load taken right off the GM's shoulders. I have a mind set that this will never ever get fixed, doesn't happen in any other online games ive played, why this one. (WC 20 years behind on server tech, or using the good old fashioned floppy disk to store character data when transferring??) Link to comment Share on other sites More sharing options...
millwight Posted July 27, 2020 Share Posted July 27, 2020 If they would just take the time to add a tab in an obelisk or transmitters so you can back up your characters. So if you don't backup your character it's your own fault. It would take a lot of weight off the GM's. Link to comment Share on other sites More sharing options...
Masurao Posted July 27, 2020 Share Posted July 27, 2020 A regrettable ordeal, but it'd likely be wise - if you simply just enjoy officials only - to just cease wasting your time on such a broken game. At least abandoning any sort of gratification whilst playing on officials. I only hop on once a week for a few minutes to make sure things don't despawn; waiting for the day when this company would actually gain 'any' semblance of permanence in their "bug fixes". Personally I feel it is no longer worth any more than 10 minutes of my time. Link to comment Share on other sites More sharing options...
HoboNation Posted July 27, 2020 Share Posted July 27, 2020 11 hours ago, reddotjellytot said: doesn't happen in any other online games ive played, why this one. (WC 20 years behind on server tech, or using the good old fashioned floppy disk to store character data when transferring??) To be fair what other online survival game allows you to transfer characters between servers the way that ARK does? Link to comment Share on other sites More sharing options...
reddotjellytot Posted July 27, 2020 Share Posted July 27, 2020 21 minutes ago, HoboNation said: To be fair what other online survival game allows you to transfer characters between servers the way that ARK does? Good point, I used to play FFXIV & Elite Dangerous and when visiting other worlds/servers characters were always intact, not a survival game but ur still transferring from one server to another, im sure theres plenty of other games out there that allow server travelling regardless of whether its survival, MMO etc Link to comment Share on other sites More sharing options...
HoboNation Posted July 27, 2020 Share Posted July 27, 2020 Yeah it's true there are other games with server transfer, reason though I specified survival is a game like Rust Ark conan etc, there is usually a lot more attached to each character than other types of games, things like tames/followers, structures ownership permissions, potentially resources, levels and stats along with engrams and stuff like that. If you think about it there is a whole bunch of in game assets and values linked to each character, guess kinda makes sense that there is so much room for something to go wrong with all that information and result in a potentially corrupted character. Link to comment Share on other sites More sharing options...
jivjuan Posted July 29, 2020 Share Posted July 29, 2020 My character is gone. My character is gone I transferred to scorched earth then I came back to my original server and the character is gone from the original server (the island) and when I went onto scorched earth I had to make a new character Link to comment Share on other sites More sharing options...
MIKE94 Posted July 29, 2020 Share Posted July 29, 2020 (edited) Same here!!!!!!! Edited July 29, 2020 by MIKE94 Link to comment Share on other sites More sharing options...
jivjuan Posted July 29, 2020 Share Posted July 29, 2020 (edited) Wildcard plz fix this bug it’s so fkn annoying all that time gone bc of a bug that should be patched Edited July 29, 2020 by jivjuan Link to comment Share on other sites More sharing options...
Kevoyo Posted August 5, 2020 Share Posted August 5, 2020 Can't access my character? Anyone else lost their character after the downtime of server a couple of days ago. Heard they did a rollback. After that i cant access it. I made another account just to see, and i could find my character standing in front of my vault.(but i cant find it uploaded or cant get to it) Also does this mean i lost the bossfights i did before the rollback ? Frustrating! Link to comment Share on other sites More sharing options...
Kevoyo Posted August 5, 2020 Share Posted August 5, 2020 Have this been fixed ? Im missing mine as well. But i just logged off, when i came on again it just said: create a new account Link to comment Share on other sites More sharing options...
TheReturnofHobgobblin247 Posted August 5, 2020 Share Posted August 5, 2020 Have you filled in the lost character support request form? Link to comment Share on other sites More sharing options...
TheReturnofHobgobblin247 Posted August 5, 2020 Share Posted August 5, 2020 Have you done this? https://support.survivetheark.com/hc/en-us/articles/217178337-My-character-was-erased-? Link to comment Share on other sites More sharing options...
Rtw32 Posted August 5, 2020 Share Posted August 5, 2020 Yes I have put in a ticket with screen shots it's been 4 days still no reply from any one that's alot of time iv put in ark raising stuff plus boss fights to log off an wake up an get on an my character just be gone Link to comment Share on other sites More sharing options...
Rtw32 Posted August 5, 2020 Share Posted August 5, 2020 Same thing happen to me an alot of ppl on my server so annoying Link to comment Share on other sites More sharing options...
TheReturnofHobgobblin247 Posted August 5, 2020 Share Posted August 5, 2020 Sorry dude, most of the time their customer support is poor at best.. Let's hope you don't get a bad gm who just closes your ticket because you weren't around when they wanted to serve you.. I.e.in the middle of the night when you're asleep Link to comment Share on other sites More sharing options...
Kevoyo Posted August 5, 2020 Share Posted August 5, 2020 How do i fill that? Link to comment Share on other sites More sharing options...
millwight Posted August 5, 2020 Share Posted August 5, 2020 https://support.survivetheark.com/hc/en-us/articles/115000784588-How-to-Submit-a-Ticket?mobile_site=true Link to comment Share on other sites More sharing options...
millwight Posted August 5, 2020 Share Posted August 5, 2020 On PC it usually takes a month. I hope someone in you tribe has admin access that can let you back in. I would recommend leveling up a new character and let them give you the old character. Explorer note run on extinction is pretty quick. A friend of mine used 8 Grinders and Explorer notes to Max's he character out. Within an hour Because he wanted to change his name. Oh and when you get to level 32 use a toilet.When defecating on a Toilet, you will also get a +33% experience buff that lasts 120 seconds Link to comment Share on other sites More sharing options...
Somerandomperson Posted August 5, 2020 Share Posted August 5, 2020 (edited) Go on scorched earth and go to the character menu and go to downloaded characters it should be there if no than idk Edited August 5, 2020 by Somerandomperson Link to comment Share on other sites More sharing options...
OxlxO Posted August 6, 2020 Share Posted August 6, 2020 my character is gone can someone help me? I went to another server, with my character level 101, and when I came back I asked to create another character ... Help me, please... my main character is gone... where do I talk to the support? Link to comment Share on other sites More sharing options...
xMaDx Posted August 6, 2020 Share Posted August 6, 2020 Click on Support in the Bar and Choose Help, follow steps there to submit a ticket. Other things that may Help. -Take a look if ur Main Char is on the old server, where started Transfer. -Did u created a new Char, leave the Server with him and try to Respawn with ur Main Char (look if u found him by Download Char)on New Server. ,but at least, more info for better Help. Cya Link to comment Share on other sites More sharing options...
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