Volunteer Moderator Jerryn Posted July 18, 2020 Volunteer Moderator Share Posted July 18, 2020 5 minutes ago, XSilverHost said: my character was lv 103, i play ps4, i have all dlc, i will lose all my dino? If you have not done so, you need to create a support ticket: https://support.survivetheark.com/ Please note that the tickets are reviewed in the order they are received. Link to comment Share on other sites More sharing options...
XSilverHost Posted July 18, 2020 Share Posted July 18, 2020 already did that, but no answer ?? Link to comment Share on other sites More sharing options...
XSilverHost Posted July 18, 2020 Share Posted July 18, 2020 I love this game but the support is terrible Link to comment Share on other sites More sharing options...
XSilverHost Posted July 18, 2020 Share Posted July 18, 2020 if someone can help me start over I will be grateful - Dino farm My Psn :XSilverHostX Link to comment Share on other sites More sharing options...
Lucio Posted July 18, 2020 Share Posted July 18, 2020 Hi, try go again, and see if appear screen for you were you create another character, see down button were is say Download and press there , and wait few seconds if appears your character, if appear character name, press in him and download again. Link to comment Share on other sites More sharing options...
millwight Posted July 19, 2020 Share Posted July 19, 2020 I'm sorry buddy if you were on PC I could help you get to level 105 in few hours. If you're going to play solo I would recommend getting a second account and have the second account be the tribe owner. And they don't transfer servers. Link to comment Share on other sites More sharing options...
Shanej182 Posted July 19, 2020 Share Posted July 19, 2020 So you're saying that a deleted character cant be replaced? Like just a few minutes ago i transferred my alt to another server and it sent me back to the main menu. I decided to load into my main and as i spawned, the game deleted my 109/110 character loading my alt. Link to comment Share on other sites More sharing options...
Asmonteiro89 Posted July 19, 2020 Share Posted July 19, 2020 Happen with me yesterday traveing from Valguero to Extinction, i had 3 zombie wyverns on inventory and my character lvl was 134 =( I already open a ticket..but the event is finish for me.. Im so sad about this.. Link to comment Share on other sites More sharing options...
XSilverHost Posted July 20, 2020 Share Posted July 20, 2020 the game is good, but it has many bugs Link to comment Share on other sites More sharing options...
SananSSJDG Posted July 21, 2020 Share Posted July 21, 2020 My Character Disappeared I was transfering some stuff from SmallTribes114 to SmallTribes34 and my game crashed mid transfer and my character disappeared and I can't find it. My character was level 82 and had some silica pearls and some empty cryos, not much but I was playing non stop for over a week and I don't want to create a new character. I would really love some help. My PS4 Gamertag is SananSSJDG1. Link to comment Share on other sites More sharing options...
pedrodoco Posted July 21, 2020 Share Posted July 21, 2020 Lost Character, how to backup my new character? Hey guys, I recently lost my level 132 character in a rollback, I transferred from Official Aberration270 to Ragnarok408 and ragnarok server made a rollback just after transferring my character, when I reconnected, my character was no longer, neither in the cloud, nor in aberration, I have to wait a long time for a solution, so I better made another character, is there any way to do a backup in case the same happens? if so, they could share it? thx. Link to comment Share on other sites More sharing options...
reddotjellytot Posted July 21, 2020 Share Posted July 21, 2020 Nope Link to comment Share on other sites More sharing options...
Sasha228 Posted July 23, 2020 Share Posted July 23, 2020 I lost my character I lost my character on extenction, I pumped it up to 77, but it's still a pity and I want you to return my 100 lvl character Link to comment Share on other sites More sharing options...
Aqua1G Posted July 23, 2020 Share Posted July 23, 2020 Losing Your Character Due To New Updates So I’m being told I’m going to lose my character if I spawn in thank you so much poop wildcard just completed a alpha Rockwell last night ended up going to my server stopping me from spawning in seeing loads of updates and people has lost their character because of it you are so pathetic your game is so poop I have had many of problems since the day it came out and if I lose my bloody character I’m going to expect a character back I had the hard monkey, dragon, spider, manticore, modeor and the hard rockwell that’s it so I better not lose my character I’ll send a picture if I do lose my character to the support team Link to comment Share on other sites More sharing options...
R3dHawk Posted July 23, 2020 Share Posted July 23, 2020 Ull get it back in a month or 2 simmer down there big man. 1 Link to comment Share on other sites More sharing options...
zenrou Posted July 23, 2020 Share Posted July 23, 2020 Transferred my ark character and disconnected during the transfer I cannot access my Ark character. I've tried joining the server he was transferred to and the game told me to create a new character. I've also tried joining the server my character transferred from and it also tells me to create a new character. Is there a possibility that my character is floating around in another server or is it gone forever? I put a lot of effort in leveling my character and I hope he isn't gone. If there's any other information you need, please comment. :( 1 Link to comment Share on other sites More sharing options...
MostSpy Posted July 23, 2020 Share Posted July 23, 2020 (edited) Wild Card doesn't do character backups. Their incompetent product manager refuses to have it implemented, despite it being requested hundreds and possibly thousands of times now. It's unacceptable that people lose their characters, genesis mission completion, ascensions and all boss implant changes. The product manager needs to step down or be replaced. We have suffered 5+ years of his incompetence, enough is enough. Edited July 23, 2020 by MostSpy 1 1 Link to comment Share on other sites More sharing options...
gogz Posted July 23, 2020 Share Posted July 23, 2020 Are you getting an option to download character? If not then it doesn't look good. YOu will have to submit a ticket and most likely wait at least a month on getting someone to meet you in game. if your character is gone, then they wont give it back. If you're a solo player then you're pretty much going to have to start again, unless you are in PVP and can convince someone to hep you raid your old base. Link to comment Share on other sites More sharing options...
gogz Posted July 23, 2020 Share Posted July 23, 2020 2 hours ago, R3dHawk said: Ull get it back in a month or 2 simmer down there big man. 2 hours ago, LEDminer said: Send in evidence, if it's viable they will restore your character after a wait. He won't get his character back. If he has a copy of his implant he may be ale to get his tek engrams back. If he doesn't have an implant copy then the best they can do is give his new character a level restoration and give imprint back on any tames he has saved ( if any) I have just been through all this with WC, it took me two months to get an in game meeting but I got my level back, and got my impints on tames back. Link to comment Share on other sites More sharing options...
Georgebruharkpvp Posted July 24, 2020 Share Posted July 24, 2020 I have lost my character due to a error in the game I don’t know if this is how u report a ticket but if it is please help me get my player back if I can get it back I have lost 2 years worth of stuff. Link to comment Share on other sites More sharing options...
slayerofzombs87 Posted July 25, 2020 Share Posted July 25, 2020 (edited) 8 hours ago, Georgebruharkpvp said: I have lost my character due to a error in the game I don’t know if this is how u report a ticket but if it is please help me get my player back if I can get it back I have lost 2 years worth of stuff. https://support.survivetheark.com/hc/en-us/categories/202563177-Report-Abuse submit a request but i wouldnt hold my breath. good luck Edited July 25, 2020 by slayerofzombs87 Link to comment Share on other sites More sharing options...
nameless Posted July 25, 2020 Share Posted July 25, 2020 it is really sad but once again, i guess.......: its unlikely that this problem will be solved before all your belongings decay. (that is, assuming if it will be solved at all) as someone who faces similar problem, I suggest you start from zero again Link to comment Share on other sites More sharing options...
Georgebruharkpvp Posted July 25, 2020 Share Posted July 25, 2020 I would start over but I had about 5-6 slot caps of imprinted tames that where imprinted to me Link to comment Share on other sites More sharing options...
Harmful2521 Posted July 25, 2020 Share Posted July 25, 2020 I lost my character in official PvE Xbox one and I don't know how to get it back Please study wild card I need your help I am desperate I have lost my character traveling to another server. Link to comment Share on other sites More sharing options...
Nicobullygang Posted July 25, 2020 Share Posted July 25, 2020 Je viens de perdre aussi mon perso de 3 ans de jeux Link to comment Share on other sites More sharing options...
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