SuranapparWottan Posted July 28, 2020 Share Posted July 28, 2020 Ticket system Someone needs to look into the ticket system. My ticked was marked solved the same second I hit submit. Link to comment Share on other sites More sharing options...
Volunteer Moderator invincibleqc Posted July 28, 2020 Volunteer Moderator Share Posted July 28, 2020 16 minutes ago, SuranapparWottan said: Ticket system Someone needs to look into the ticket system. My ticked was marked solved the same second I hit submit. What are you trying to report? Link to comment Share on other sites More sharing options...
SuranapparWottan Posted July 28, 2020 Author Share Posted July 28, 2020 Hi Invinc Well it seems to be ok, I got a mail with further instructions some time after. I had to submit ticket in another place. Link to comment Share on other sites More sharing options...
Maxlime Posted July 28, 2020 Share Posted July 28, 2020 3 hours ago, invincibleqc said: What are you trying to report? I put ticket in inactive owner and they couldn't help me for one other tribe member? Link to comment Share on other sites More sharing options...
Keek2010 Posted July 29, 2020 Share Posted July 29, 2020 hi sorry to hop onto this , but am trying to place a ticket myself and having problems finding the page to put one in. Any chance you could tell me how lol Link to comment Share on other sites More sharing options...
SuranapparWottan Posted July 29, 2020 Author Share Posted July 29, 2020 4 hours ago, Keek2010 said: hi sorry to hop onto this , but am trying to place a ticket myself and having problems finding the page to put one in. Any chance you could tell me how lol https://support.survivetheark.com/hc/en-us Also under support / help in the menu. This is for regular Customer Support. For server Support see, https://support.survivetheark.com/hc/en-us/articles/221703808-My-server-is-down-What-do-I-do- For private servers failing due to update in, no clue. Link to comment Share on other sites More sharing options...
Keek2010 Posted July 29, 2020 Share Posted July 29, 2020 Thanks appreciate it Link to comment Share on other sites More sharing options...
crossmr Posted July 30, 2020 Share Posted July 30, 2020 At least someone pretended to solve it. 2 tickets a year later no one has looked at them or replied. put in a new one a week ago, I'm expecting it'll be sometime in 2030 before I see an answer on any of them. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.