Deathdefire87 Posted July 21, 2020 Share Posted July 21, 2020 I need an admin ok, so apperently my account has been suspended due to having an "alt" account in the support forum. However i had a support ticket i opened on my laptop. The gm never showed after a 2 month wait. I was signed in the forum support on my sons account on accident on my phone and they suspended both accounts from submitting support tickets............. my issue was never resolved and i can not submit new tickets...... this leaves me vulnerable to orp abusers and meshers. Not to mention it auto closed my original ticket. Link to comment Share on other sites More sharing options...
Deathdefire87 Posted July 21, 2020 Author Share Posted July 21, 2020 All i did was respond to people saying they cant see the images i posted so i responded with "that is weird, cause they where screenshots saved using paint and uploaded." That comment wouldn't change anything, all it did was explain how i saved and uploaded the images. Now i can bot recieve support for my account and neither can my 9 year old son if anything happens to his account or character. Link to comment Share on other sites More sharing options...
reddotjellytot Posted July 21, 2020 Share Posted July 21, 2020 Well, I didn't know you weren't allowed a second account, also how do WC even know that u have another account which is not urs lol. Its strange because my sis and myself are on the same router network and we both have separate accounts for the forums, never been an issue. Link to comment Share on other sites More sharing options...
reddotjellytot Posted July 21, 2020 Share Posted July 21, 2020 4 minutes ago, Deathdefire87 said: All i did was respond to people saying they cant see the images i posted so i responded with "that is weird, cause they where screenshots saved using paint and uploaded." That comment wouldn't change anything, all it did was explain how i saved and uploaded the images. Now i can bot recieve support for my account and neither can my 9 year old son if anything happens to his account or character. I saw that post I think, was it regarding A GM? Probably WC blocked the images to safeguard their staff from abuse and because u figured out how to see those pics, they got angry at u. Link to comment Share on other sites More sharing options...
Deathdefire87 Posted July 21, 2020 Author Share Posted July 21, 2020 Admin 7 Started conversation: June 6 Dear Deathdefire87, We have detected a duplicate account login from you. Account Name: Please be advised that Alt Accounts are against our TOS, and could lead to a suspension of all duplicate accounts and the Main account. Consider this your final warning! Regards, The Staff Quote Link to comment Share on other sites More sharing options...
Deathdefire87 Posted July 21, 2020 Author Share Posted July 21, 2020 so much for a warning..... it isnt against tod to submit screenshots Link to comment Share on other sites More sharing options...
reddotjellytot Posted July 21, 2020 Share Posted July 21, 2020 1 minute ago, Deathdefire87 said: Admin 7 Started conversation: June 6 Dear Deathdefire87, We have detected a duplicate account login from you. Account Name: Please be advised that Alt Accounts are against our TOS, and could lead to a suspension of all duplicate accounts and the Main account. Consider this your final warning! Regards, The Staff Quote But how did they know, this sounds like they saw dupe login from the same user, ur sons account shouldn't be affected. WC is wrong to assume that ur account and ur sons account are the same person. If my account gets banned because my sis logged her account using the same IP as we are living in the same house id be pretty angry. Link to comment Share on other sites More sharing options...
Deathdefire87 Posted July 21, 2020 Author Share Posted July 21, 2020 It is rediculous, i was logged in the support forum on my phone on my sons account cause he is 9 years old... they are 2 completely seperate steam accounts. Now neither account can sumbit a support ticket. Link to comment Share on other sites More sharing options...
Deathdefire87 Posted July 21, 2020 Author Share Posted July 21, 2020 seriously considering going to buy a plane ticket to go talk to them in person to gey my dinos fixed. I have over 150 dinos that need their imprints fixed Link to comment Share on other sites More sharing options...
Deathdefire87 Posted July 21, 2020 Author Share Posted July 21, 2020 If they would fix their game where transfering servers didnt make characters disappear this wouldnt be an issue. Link to comment Share on other sites More sharing options...
reddotjellytot Posted July 21, 2020 Share Posted July 21, 2020 5 minutes ago, Deathdefire87 said: It is rediculous, i was logged in the support forum on my phone on my sons account cause he is 9 years old... they are 2 completely seperate steam accounts. Now neither account can sumbit a support ticket. Yep WC are in the wrong for doing that, how can they make assumptions that u have 2 accounts but u don't lol 1 minute ago, Deathdefire87 said: If they would fix their game where transfering servers didnt make characters disappear this wouldnt be an issue. Agree, I just make alt toon on the destination server to do transfers that way, no way I trust endless hours of work go down the drain in one server jump. Will they ever fix it?? I dont think so Link to comment Share on other sites More sharing options...
Deathdefire87 Posted July 21, 2020 Author Share Posted July 21, 2020 i play on a cluster though.... Link to comment Share on other sites More sharing options...
Deathdefire87 Posted July 22, 2020 Author Share Posted July 22, 2020 Well i guess if they don't want to fix your account then they just suspend your account Link to comment Share on other sites More sharing options...
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