Zahlea Posted July 17, 2020 Share Posted July 17, 2020 Images won't load in the forum This forum seems dead so not sure this will go anywhere. Anyway, I haven't been able to see most pictures in the forum for several days. I've hard reloaded, tried to power off my router and turning it on again, etc. etc. all the usual. None of the computers in my home (3 of them) gets pictures, nor does my phone. I even had a friend in a different city try it and he doesn't get any pictures either. This has been going on for at least 1-2 weeks and nothing I can think of helps. Edit: I see the banner and background on the site, but I can't see my or other users' profile pictures and I could see none of the pictures included in the latest community crunch. This is what it looks like: Link to comment Share on other sites More sharing options...
Zahlea Posted July 17, 2020 Author Share Posted July 17, 2020 Lol, I think that image shows it... I can't see that either. Link to comment Share on other sites More sharing options...
Administrator Chris Posted July 20, 2020 Administrator Share Posted July 20, 2020 This was due to the global Cloud Flare outage. Link to comment Share on other sites More sharing options...
Zahlea Posted July 20, 2020 Author Share Posted July 20, 2020 Images won't load in the forum I wrote a post about images not showing and got a reply about it being the Cloud Flare outage. Thank you for replying @Chris. However, you'll have to excuse the new post as you also closed the topic so I couldn't reply that I still have an issue, even when trying incognito mode, even when trying on a phone not connected to wifi, even after flushing the DNS, even on my friend's computer or phone in a third city in the same (European) country - all using different ISPs. I showed the source of the page and I'm pasting the picture here (should be it, I still can't see images even when posting them myself): Your CDN returns a 504 Bad Gateway. This was mere minutes ago but has been exactly the same for almost two weeks at least. As I've been told, the Cloud Flare issue was a couple of days ago, i.e. more than a week after the problem began and it's not over as your reply seemed to suggest. Link to comment Share on other sites More sharing options...
xokolate Posted July 21, 2020 Share Posted July 21, 2020 forum images i cant see images in forum sevaral days ago, it is normal? Link to comment Share on other sites More sharing options...
slejo Posted July 21, 2020 Share Posted July 21, 2020 I cant see images too. CDN returns a 504 Bad Gateway. Link to comment Share on other sites More sharing options...
Administrator Chris Posted July 22, 2020 Administrator Share Posted July 22, 2020 Hmm, strange. I'll flush the cache on the site and at the CDN and see if you guys can see them. Link to comment Share on other sites More sharing options...
Administrator Chris Posted July 22, 2020 Administrator Share Posted July 22, 2020 Can you guys check now and see if you're all good? Thanks! Link to comment Share on other sites More sharing options...
Zahlea Posted July 22, 2020 Author Share Posted July 22, 2020 Thanks for looking into this. I tried to reload and hard reload several times just now and also opened the page in an incognito browser. I flushed the DNS (just in case because why not?) and tried both again. For me, the problem persists. Link to comment Share on other sites More sharing options...
Oieru Posted July 24, 2020 Share Posted July 24, 2020 Same here. Second week now. Besides the banner, no other pictures show. Not in threads, not in community crunches, nowhere. And everything loads so much slower. Doesn't matter what browser or device I use. Link to comment Share on other sites More sharing options...
slejo Posted July 25, 2020 Share Posted July 25, 2020 Still dont see any images. I have tried with different browsers and different internet providers. Link to comment Share on other sites More sharing options...
arkark Posted July 25, 2020 Share Posted July 25, 2020 Hey @Chris There seems to be some geographical dns resolution problem at your cdn cdn.survivetheark.com. I am in Spain, and since some week ago Im not able to see any image on survivetheark.com that is linked from cdn.survivetheark.com. Thinking it could be a problem on my computer I've done some checks and Im pretty sure that if I resolve the cdn address using an spanish dns server it resolves to a bad ip that gives a 504 http error. This is the log from one of my computers at my local area network: alex@nas:~$ nslookup cdn.survivetheark.com 8.8.8.8 ## Trying with google DNS Server: 8.8.8.8 Address: 8.8.8.8#53 Non-authoritative answer: cdn.survivetheark.com canonical name = ace1e05c.l11cdn.net. Name: ace1e05c.l11cdn.net Address: 185.31.158.96 Name: ace1e05c.l11cdn.net Address: 185.183.106.10 alex@nas:~$ nslookup cdn.survivetheark.com 195.235.113.3 ## Trying with Movistar Spain DNS Server: 195.235.113.3 Address: 195.235.113.3#53 Non-authoritative answer: cdn.survivetheark.com canonical name = ace1e05c.l11cdn.net. Name: ace1e05c.l11cdn.net Address: 185.31.158.96 Name: ace1e05c.l11cdn.net Address: 185.183.106.10 alex@nas:~$ nslookup cdn.survivetheark.com 212.166.210.80 ## Trying with Vodafone Spain DNS Server: 212.166.210.80 Address: 212.166.210.80#53 Non-authoritative answer: cdn.survivetheark.com canonical name = ace1e05c.l11cdn.net. Name: ace1e05c.l11cdn.net Address: 185.183.106.10 Name: ace1e05c.l11cdn.net Address: 185.31.158.96 As you can see all the DNS servers that are marked as spanish via ripe records in case of Movistar/Vodafone, and probably Google doing some unicast routing to a server they have in Spain, they all resolve to the same two ip's. If I try to fetch an image from the cdn I get this results: alex@nas:~$ wget --no-check-certificate -4 https://cdn.survivetheark.com/uploads/monthly_2020_07/Chibi.jpg.e5e5c4c93cc9e343b7590f9832ec2419.jpg --2020-07-25 18:41:40-- https://cdn.survivetheark.com/uploads/monthly_2020_07/Chibi.jpg.e5e5c4c93cc9e343b7590f9832ec2419.jpg Resolving cdn.survivetheark.com (cdn.survivetheark.com)... 185.183.106.10, 185.31.158.96 Connecting to cdn.survivetheark.com (cdn.survivetheark.com)|185.183.106.10|:443... connected. WARNING: cannot verify cdn.survivetheark.com's certificate, issued by ‘/C=GB/ST=Greater Manchester/L=Salford/O=Sectigo Limited/CN=Sectigo RSA Domain Validation Secure Server CA’: Issued certificate has expired. HTTP request sent, awaiting response... 504 Gateway Time-out 2020-07-25 18:41:50 ERROR 504: Gateway Time-out. As you can see Im getting error 504, its the same Im getting in chrome in my Windows 10. Notice also the TLS certificate error, I have to force --no-check-certificate because there seem to be some problem with an expired certificate in the CA. Note that if I use some dns server that is not in my country, it resolves to different ip's that work: alex@nas:~$ ping -c 2 64.6.65.6 ## Verisign server, its in USA acording to IANA and latency shows im connecting pretty far PING 64.6.65.6 (64.6.65.6) 56(84) bytes of data. 64 bytes from 64.6.65.6: icmp_seq=1 ttl=53 time=97.2 ms 64 bytes from 64.6.65.6: icmp_seq=2 ttl=53 time=96.5 ms alex@nas:~$ nslookup cdn.survivetheark.com 64.6.65.6 Server: 64.6.65.6 Address: 64.6.65.6#53 Non-authoritative answer: cdn.survivetheark.com canonical name = ace1e05c.l11cdn.net. Name: ace1e05c.l11cdn.net Address: 85.131.129.131 Now, if I connect to a server I have in OVH France, I am able to resolve the cdn ip correctly and the image loads: alex@vpns:~$ nslookup cdn.survivetheark.com 8.8.8.8 Server: 8.8.8.8 Address: 8.8.8.8#53 Non-authoritative answer: cdn.survivetheark.com canonical name = ace1e05c.l11cdn.net. Name: ace1e05c.l11cdn.net Address: 85.131.129.93 Name: ace1e05c.l11cdn.net Address: 85.131.129.91 Name: ace1e05c.l11cdn.net Address: 85.131.129.90 Name: ace1e05c.l11cdn.net Address: 85.131.129.92 alex@vpns:~$ wget --no-check-certificate -4 https://cdn.survivetheark.com/uploads/monthly_2020_07/Chibi.jpg.e5e5c4c93cc9e343b7590f9832ec2419.jpg --2020-07-25 19:06:20-- https://cdn.survivetheark.com/uploads/monthly_2020_07/Chibi.jpg.e5e5c4c93cc9e343b7590f9832ec2419.jpg Resolving cdn.survivetheark.com (cdn.survivetheark.com)... 85.131.129.93, 85.131.129.91, 85.131.129.90, ... Connecting to cdn.survivetheark.com (cdn.survivetheark.com)|85.131.129.93|:443... connected. WARNING: The certificate of `cdn.survivetheark.com' is not trusted. HTTP request sent, awaiting response... 200 OK Length: 70362 (69K) [image/jpeg] Saving to: `Chibi.jpg.e5e5c4c93cc9e343b7590f9832ec2419.jpg' Also, about the certificate, here is some info about why its failing to be accepted to wget and imo chrome shouldn't be accepting it:https://www.sslshopper.com/ssl-checker.html#hostname=cdn.survivetheark.com As you can see some intermediate certificate expired 54 days ago. Hope you can fix this soon. Apparently it is not a Cloud Flare problem but a Level11 which I think its your cdn provider as cdn.survivetheark.com resolves to IPs that also resolve to ssl.l11cdn.net. For any user that is having this same problem and want a temporary workaround check my next post. Link to comment Share on other sites More sharing options...
arkark Posted July 25, 2020 Share Posted July 25, 2020 On 7/25/2020 at 12:15 PM, slejo said: Still dont see any images. I have tried with different browsers and different internet providers. Meanwhile it is fixed you can either: Manually edit your c:\windows\system32\drivers\etc\hosts and add a line like that: 85.131.129.131 cdn.survivetheark.com * You need to do this as Administrator, and close/open your browser after. Or use a DNS provider that does not have servers in your country, for example in my case, in spain, if I use 8.8.8.8, 9.9.9.9, 1.1.1.1 none of this works, opendns from cisco 208.67.222.222 doesnt work too but 64.6.65.6 which is from Verisign does work (its also bit slow compaired to the others... almost 100ms latency because of connecting to USA vs 2ms in the case of google and 20 ms of the other servers). I think that editing etc\hosts its better temporary solution than changing the dns, as it will slighly make the initial connections to any site slower. Link to comment Share on other sites More sharing options...
slejo Posted July 25, 2020 Share Posted July 25, 2020 Ty @arkark for trying help. I have fiber connected internet in Poland. All other websites, services works well, except survivetheark cdn based images. So i dont need to do anything in my system. I will just wait for @Chris to fix it. Link to comment Share on other sites More sharing options...
Administrator Chris Posted July 27, 2020 Administrator Share Posted July 27, 2020 On 7/25/2020 at 1:04 PM, arkark said: Hey @Chris There seems to be some geographical dns resolution problem at your cdn cdn.survivetheark.com. I am in Spain, and since some week ago Im not able to see any image on survivetheark.com that is linked from cdn.survivetheark.com. Thinking it could be a problem on my computer I've done some checks and Im pretty sure that if I resolve the cdn address using an spanish dns server it resolves to a bad ip that gives a 504 http error. This is the log from one of my computers at my local area network: alex@nas:~$ nslookup cdn.survivetheark.com 8.8.8.8 ## Trying with google DNS Server: 8.8.8.8 Address: 8.8.8.8#53 Non-authoritative answer: cdn.survivetheark.com canonical name = ace1e05c.l11cdn.net. Name: ace1e05c.l11cdn.net Address: 185.31.158.96 Name: ace1e05c.l11cdn.net Address: 185.183.106.10 alex@nas:~$ nslookup cdn.survivetheark.com 195.235.113.3 ## Trying with Movistar Spain DNS Server: 195.235.113.3 Address: 195.235.113.3#53 Non-authoritative answer: cdn.survivetheark.com canonical name = ace1e05c.l11cdn.net. Name: ace1e05c.l11cdn.net Address: 185.31.158.96 Name: ace1e05c.l11cdn.net Address: 185.183.106.10 alex@nas:~$ nslookup cdn.survivetheark.com 212.166.210.80 ## Trying with Vodafone Spain DNS Server: 212.166.210.80 Address: 212.166.210.80#53 Non-authoritative answer: cdn.survivetheark.com canonical name = ace1e05c.l11cdn.net. Name: ace1e05c.l11cdn.net Address: 185.183.106.10 Name: ace1e05c.l11cdn.net Address: 185.31.158.96 As you can see all the DNS servers that are marked as spanish via ripe records in case of Movistar/Vodafone, and probably Google doing some unicast routing to a server they have in Spain, they all resolve to the same two ip's. If I try to fetch an image from the cdn I get this results: alex@nas:~$ wget --no-check-certificate -4 https://cdn.survivetheark.com/uploads/monthly_2020_07/Chibi.jpg.e5e5c4c93cc9e343b7590f9832ec2419.jpg --2020-07-25 18:41:40-- https://cdn.survivetheark.com/uploads/monthly_2020_07/Chibi.jpg.e5e5c4c93cc9e343b7590f9832ec2419.jpg Resolving cdn.survivetheark.com (cdn.survivetheark.com)... 185.183.106.10, 185.31.158.96 Connecting to cdn.survivetheark.com (cdn.survivetheark.com)|185.183.106.10|:443... connected. WARNING: cannot verify cdn.survivetheark.com's certificate, issued by ‘/C=GB/ST=Greater Manchester/L=Salford/O=Sectigo Limited/CN=Sectigo RSA Domain Validation Secure Server CA’: Issued certificate has expired. HTTP request sent, awaiting response... 504 Gateway Time-out 2020-07-25 18:41:50 ERROR 504: Gateway Time-out. As you can see Im getting error 504, its the same Im getting in chrome in my Windows 10. Notice also the TLS certificate error, I have to force --no-check-certificate because there seem to be some problem with an expired certificate in the CA. Note that if I use some dns server that is not in my country, it resolves to different ip's that work: alex@nas:~$ ping -c 2 64.6.65.6 ## Verisign server, its in USA acording to IANA and latency shows im connecting pretty far PING 64.6.65.6 (64.6.65.6) 56(84) bytes of data. 64 bytes from 64.6.65.6: icmp_seq=1 ttl=53 time=97.2 ms 64 bytes from 64.6.65.6: icmp_seq=2 ttl=53 time=96.5 ms alex@nas:~$ nslookup cdn.survivetheark.com 64.6.65.6 Server: 64.6.65.6 Address: 64.6.65.6#53 Non-authoritative answer: cdn.survivetheark.com canonical name = ace1e05c.l11cdn.net. Name: ace1e05c.l11cdn.net Address: 85.131.129.131 Now, if I connect to a server I have in OVH France, I am able to resolve the cdn ip correctly and the image loads: alex@vpns:~$ nslookup cdn.survivetheark.com 8.8.8.8 Server: 8.8.8.8 Address: 8.8.8.8#53 Non-authoritative answer: cdn.survivetheark.com canonical name = ace1e05c.l11cdn.net. Name: ace1e05c.l11cdn.net Address: 85.131.129.93 Name: ace1e05c.l11cdn.net Address: 85.131.129.91 Name: ace1e05c.l11cdn.net Address: 85.131.129.90 Name: ace1e05c.l11cdn.net Address: 85.131.129.92 alex@vpns:~$ wget --no-check-certificate -4 https://cdn.survivetheark.com/uploads/monthly_2020_07/Chibi.jpg.e5e5c4c93cc9e343b7590f9832ec2419.jpg --2020-07-25 19:06:20-- https://cdn.survivetheark.com/uploads/monthly_2020_07/Chibi.jpg.e5e5c4c93cc9e343b7590f9832ec2419.jpg Resolving cdn.survivetheark.com (cdn.survivetheark.com)... 85.131.129.93, 85.131.129.91, 85.131.129.90, ... Connecting to cdn.survivetheark.com (cdn.survivetheark.com)|85.131.129.93|:443... connected. WARNING: The certificate of `cdn.survivetheark.com' is not trusted. HTTP request sent, awaiting response... 200 OK Length: 70362 (69K) [image/jpeg] Saving to: `Chibi.jpg.e5e5c4c93cc9e343b7590f9832ec2419.jpg' Also, about the certificate, here is some info about why its failing to be accepted to wget and imo chrome shouldn't be accepting it:https://www.sslshopper.com/ssl-checker.html#hostname=cdn.survivetheark.com As you can see some intermediate certificate expired 54 days ago. Hope you can fix this soon. Apparently it is not a Cloud Flare problem but a Level11 which I think its your cdn provider as cdn.survivetheark.com resolves to IPs that also resolve to ssl.l11cdn.net. For any user that is having this same problem and want a temporary workaround check my next post. Thanks for the detailed data. When our CDN company opens back up tomorrow i'll be in touch with them to figure out the issue. Thanks again everyone for your feedback. Link to comment Share on other sites More sharing options...
Administrator Chris Posted July 27, 2020 Administrator Share Posted July 27, 2020 Hey guys, we found some European CDN nodes being blocked. Can you try now? Link to comment Share on other sites More sharing options...
Oieru Posted July 27, 2020 Share Posted July 27, 2020 5 hours ago, Chris said: Hey guys, we found some European CDN nodes being blocked. Can you try now? Everything works again fine on my end (I am located in Romania). Thanks! Link to comment Share on other sites More sharing options...
slejo Posted July 27, 2020 Share Posted July 27, 2020 All good now @Chris Link to comment Share on other sites More sharing options...
arkark Posted July 27, 2020 Share Posted July 27, 2020 Yeah everything loading fine here Link to comment Share on other sites More sharing options...
Zahlea Posted July 27, 2020 Author Share Posted July 27, 2020 Works here as well, thanks! Link to comment Share on other sites More sharing options...
Administrator Chris Posted July 27, 2020 Administrator Share Posted July 27, 2020 Awesome, thanks guys! I'll go ahead and close this thread. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.