Luxyfufu Posted July 1, 2020 Share Posted July 1, 2020 (edited) Joining failed - Connection Timeout Hi! I haven't been able to play on any official servers since I came back. A month ago it worked but as of 6/13/2020, I haven't been able to get on. It's been over 2 weeks now. I have tried it at three different houses with different internet providers. I was wondering if I could get some assistance. This is the steam version of the game. EDIT: Figured it out. Solution here - Edited July 10, 2020 by Luxyfufu Link to comment Share on other sites More sharing options...
Riot88 Posted July 1, 2020 Share Posted July 1, 2020 ive got the exact same issue...sent tickets to wildcard for help buy no reply or help ....even on twitter...ive had this issue since the release of crystal isles dlc and still im waiting for an answer...i even reinstalled all of ark...twice...but same issue! Link to comment Share on other sites More sharing options...
DRAGONSX89 Posted July 2, 2020 Share Posted July 2, 2020 7 hours ago, Riot88 said: ive got the exact same issue...sent tickets to wildcard for help buy no reply or help ....even on twitter...ive had this issue since the release of crystal isles dlc and still im waiting for an answer...i even reinstalled all of ark...twice...but same issue! same.......................... it's almost like they don't give a poop waste of money Link to comment Share on other sites More sharing options...
brandon0335 Posted July 2, 2020 Share Posted July 2, 2020 have you verified on steam? sometimes this helps the issue... Link to comment Share on other sites More sharing options...
Luxyfufu Posted July 2, 2020 Author Share Posted July 2, 2020 12 hours ago, brandon0335 said: have you verified on steam? sometimes this helps the issue... Yes. I verified and always get a "3 files missing, they will be reacquired", but it never actually downloads them. I have reinstalled the game twice as well. I have also switched to time capsule servers. I can play the time capsule servers and other private servers, just not official. 1 Link to comment Share on other sites More sharing options...
Luxyfufu Posted July 6, 2020 Author Share Posted July 6, 2020 Instead of making a new topic, I'll just ask: Has anyone found a fix yet? Link to comment Share on other sites More sharing options...
Luxyfufu Posted July 9, 2020 Author Share Posted July 9, 2020 (edited) Joining failed - Connection Timeout - SOLUTION Hello everyone, I made a post earlier about having this "Connection Timeout" on every single official server since the crystal isles update. Basically, Battleye is bugged. This is what worked for me. Step 1: Make sure to open steam as administrator. On windows 10, this can be done by clicking the windows icon, typing steam, then clicking "open file location". Right click the shortcut and click "properties". It should be on the shortcut tab. Click the "advanced" button and check "Run as Administrator". Step 2: Open ark, battle eye version as administrator. The filename is called "ShooterGame_BE". YOU MUST OPEN THIS ONE BECAUSE "ShooterGame" will leave you in a battleye installation loop. My location is C:\Program Files (x86)\Steam\steamapps\common\ARK\ShooterGame\Binaries\Win64. Right click, run as administrator. SOLUTION EDIT PLEASE READ: You must run the non-battle eye one, ShooterGame, first. After that, "install" battleye again, then you can run ShooterGame_BE. Then it works. This is what worked for me. Nothing else did. FAILURES: 1. Only verifying 2. Uninstalling and Reinstalling 3. Adding mods, removing mods, etc. 4. Opening various ports 5. Removing rawsockets. I understand 4 and 5 are for servers but I tried everything. I really hope this helps someone else. Sincerely, Luxyfufu P.S. if this works for you, please post it here. EDIT: For servers without battle eye, you must run "ShooterGame" with admin. Edited July 12, 2020 by Luxyfufu Link to comment Share on other sites More sharing options...
KasS Posted July 10, 2020 Share Posted July 10, 2020 Didn't work for me =/ Still getting the same error and still needing a vpn just to play official servers. Link to comment Share on other sites More sharing options...
Shirados Posted July 10, 2020 Share Posted July 10, 2020 Didn't work for me as well =/ Link to comment Share on other sites More sharing options...
Shirados Posted July 10, 2020 Share Posted July 10, 2020 On 7/1/2020 at 2:05 AM, Luxyfufu said: This solution didn't work for me. Still have the same problem - can't connect to ANY server Link to comment Share on other sites More sharing options...
Shirados Posted July 10, 2020 Share Posted July 10, 2020 It seems to be a BattleEye problem. Running the game without BattleEye made me able to connect unofficial servers. Link to comment Share on other sites More sharing options...
zero064 Posted July 10, 2020 Share Posted July 10, 2020 Bah, I don't even have BattleEye enabled on my server and I get constant errors. I can connect, but I can't play for long before it throws me out with a network error. Basically unplayable right now. Link to comment Share on other sites More sharing options...
Luxyfufu Posted July 10, 2020 Author Share Posted July 10, 2020 11 hours ago, zero064 said: Bah, I don't even have BattleEye enabled on my server and I get constant errors. I can connect, but I can't play for long before it throws me out with a network error. Basically unplayable right now. From what I read about servers, you need to remove the rawsockets option and you need to enable every other port. aka 7777 7779 7781. Leave one open every time. There is also a very specific port ark uses but I'm not a server host so not sure. Link to comment Share on other sites More sharing options...
zero064 Posted July 10, 2020 Share Posted July 10, 2020 7 minutes ago, Luxyfufu said: From what I read about servers, you need to remove the rawsockets option and you need to enable every other port. aka 7777 7779 7781. Leave one open every time. There is also a very specific port ark uses but I'm not a server host so not sure. Turns out there was another update this morning that seems to have fixed my problem. I'm not sure what changed (no patch notes from today), but it works fine now. Link to comment Share on other sites More sharing options...
HROBOYS Posted August 9, 2020 Share Posted August 9, 2020 Well it was worth a shot but no luck. I have been locked out of ark since the 5th anniversary update. I have done everything to get back on but just can't. I took my PC into the office to see if that would make a difference and it did. I was able to log on without any problems at all. So stupid that I can change location and it works. I have been working with the internet provider and they can not find any reason that I am blocked. I have over 8,000 hours in this game between the two accounts and just love it but my time has come to move on. I am so sad because I have made some really amazing friends that I used to play with and I miss them. Link to comment Share on other sites More sharing options...
LightSmith Posted September 20, 2020 Share Posted September 20, 2020 today, i keep getting kicked out of official server PVE. because of the battleeye query timeout. it only happens to me after the patch yesterday. Link to comment Share on other sites More sharing options...
dalextm Posted September 28, 2020 Share Posted September 28, 2020 (edited) The same thing happens to me, I have 100 Mbps fiber and I only have problems with the official Ark servers, I am having to use a vpn, I suppose that if I change my public IP the problem will be fixed, but the process to change the ip in my provider takes a long time, wildcard should do something with this I need to mention that the solution that the one who created the post put did not work, it only worked for me to use a VPN or another internet network. Edited September 28, 2020 by dalextm Link to comment Share on other sites More sharing options...
Atomictraveler Posted October 2, 2020 Share Posted October 2, 2020 (edited) Running as admin didn't work for me either, going to see if I can make something else work. Edited October 2, 2020 by Atomictraveler Link to comment Share on other sites More sharing options...
TR-8R Posted October 3, 2020 Share Posted October 3, 2020 I am having this problem right now , all server , currently i am not using my house internet but my iphone android hotspot / USB cable . Can surf web easily but can't even connect to any ark server . Link to comment Share on other sites More sharing options...
Elgar Posted October 3, 2020 Share Posted October 3, 2020 (edited) I am the admin of a dedicated server hosted by LogicServers. I opened my server on December 28, 2019. Until Crystal Isles release, no issue at all. That means, no issue from January to June. Since Crystal Isles release, here is what happens : for best performance and stability, and to keep it up-to-date, each day I stop, backup and restart the server. After I restart it, 2 times out of 3 I can't join the server, neither my fellow players. We get the dreadful "Joining failed - Connection Timeout" issue, although Battlemetrics and my server control panel say that everything is ok. And now the strange part : when I get this connection timeout issue, I JUST have to stop the server again and to restart it : after this second restart, 100% of the time, yes 100% of the time we can join the server. What is that black magic raptorery ?? If that matters, server is vanilla (no mods at all, not even in the past). And it runs with the -NoBattlEye setting. Windows server, not a Linux one. PC Steam version of the game. This issue drives me nuts because now I can't restart the server remotely or automatically at a fixed hour : even if I don't intend to play, I have to enter the game to be sure that the server will let the players join. Edited October 3, 2020 by Elgar Link to comment Share on other sites More sharing options...
HeavenlyXInglex Posted October 3, 2020 Share Posted October 3, 2020 I get this when I play through the cloud on the game pass app. Full signal on my 5ghz wifi as recommended and not other apps running in the background, phone is on high performance mode too. I have to quit the game and quit the app several times before it loads me in. Link to comment Share on other sites More sharing options...
dalextm Posted October 16, 2020 Share Posted October 16, 2020 Said and done as I said in my previous comment, the only definitive solution is to change your public IP, once my operator changed it I was able to access all servers as before, I can recommend Touch VPN that is free in the windows store as a solution temporary, open it before starting ark and can enter the servers. I don't know why this happens, Ark is getting worse every day which now turns out to be randomly blocking ips 1 Link to comment Share on other sites More sharing options...
wizard03 Posted October 16, 2020 Share Posted October 16, 2020 Any ideas on the "Can not retrieve address" issue for a new modem? Iv tried everything posted on the forums, still no online play for me even though I can play world of tanks, pubg, every other online game. =/ Link to comment Share on other sites More sharing options...
xLipFix Posted January 7, 2021 Share Posted January 7, 2021 Did you guys found solution for this issue i have it for a month now i cant fix game.. Link to comment Share on other sites More sharing options...
xLipFix Posted January 7, 2021 Share Posted January 7, 2021 Joining failed - Connection Timeout CPU: Ryzen 3700X GPU: RTX 2080 Super RAM: 16 GB DDR4 WIN 10 x64bit Every time i tried to log in into one on official server (atm im playing Crossark1 so mostly those) im in loading screen for 5-10 sec loading PrimalGameData_BP few times then it quit loading and show Joining to server and 5-10 sec after i get Joining failed - Connection Timeout.. And i cant get rid of it. Sometimes im getting lucky shots and thats it. Each time i log in to server and if i move to another im getting same problem. I tried already all that ark support suggested and more by browsing. Reinstall game twice, delete all mods, delete all maps and redownload again twice, reinstall windows, change SSD. Delete everything manually including steam and dowload again still no help. Flush DNS, disable firewall, reset router (factory and hard). Need tehnician who can help me via discord/teamviewer. Link to comment Share on other sites More sharing options...
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