RaynT Posted June 30, 2020 Share Posted June 30, 2020 lost characters What do we do when 2 of our tribe members with 500hrs playing time transfer servers and their characters gets lost in the transfer and is not uploaded or anything? only option was to recreate a new character, thus losing an intense amount of playing time and making me feel like giving up on the game entirely. I’ve sent in a request but haven’t heard anything back in 5 days. Why does the game have this many problems? Server upgrades? I’m so lost and disappointed Link to comment Share on other sites More sharing options...
vtallbloke Posted June 30, 2020 Share Posted June 30, 2020 Submit a ticket- but expect to kiss the char goodbye unless you get incredibly lucky- You might get another high level char back but no tech unlocks if you had any Link to comment Share on other sites More sharing options...
RaynT Posted June 30, 2020 Author Share Posted June 30, 2020 This was the first time I had ever transferred before and it basically ruined the experience for me, my friend had been playing for years and that’s how I know I didn’t mess anything up they were just lost as if i had deleted them Link to comment Share on other sites More sharing options...
Nick44 Posted July 4, 2020 Share Posted July 4, 2020 The same problem, the character went to another server and an error popped up when loading the spawn place, then an update followed, after which the character was not on the server where it went to the wrong direction, the data is also missing. Ark Epik Games Link to comment Share on other sites More sharing options...
nameless Posted July 5, 2020 Share Posted July 5, 2020 it is really sad but once again, i guess.......: its unlikely that this problem will be solved before all your belongings decay. (that is, assuming if it will be solved at all) as someone who faces similar problem, I suggest you two start from zero again Link to comment Share on other sites More sharing options...
Usuallyafk Posted July 5, 2020 Share Posted July 5, 2020 Had this happen to me in March on official pvp & had ascension. Took them 3 weeks to reply & they couldn't restore it anyways. Was a huge setback. Community lost faith in Wilcard long ago & they know it. People pretty much just use these forums to vent about all the bugs & connection problems. Link to comment Share on other sites More sharing options...
bobeeb Posted July 5, 2020 Share Posted July 5, 2020 wildcard needs nearly two month now to show up for an appointment. they will set your new char to level 105 if u dont have new ascension made yourself (you can be lv 105 in 3 hours if u grind) when u did your ascension again yourself they will set you to level 135 so u have 2 month to do rockwell and tek cave again its such a joke Link to comment Share on other sites More sharing options...
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