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Ongoing Server Instability & Crashes


Message added by invincibleqc

Please report official server outages using this form: https://ark.gg/outage

If you lost in-game progress such as your character, etc. due to a rollback please submit a Support Ticket to get in-game assistance.

Thanks!

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goodluck buddy. they erased my toon also and im solo everything will be lost again

I just come back and bought genesis after they eraised my char THE FIRST TIME

so I quit for 8 months and it was back when I came back so like I say I bought genesis played for 5 DAYS transferd to 408 and boom 

everything lost. never go on 408 rag ITS A COMPLETE TRASH SERVER IT CRASHES 5+ TIMES A DAY.

407 island is right behind it that's where I got clapped the first time

 

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EU-PVE-Official-Ragnarok72 down its te same like

If people aren't providing you with an answer, that's most likely because they don't have an answer.  This is a long thread with lots of people having issues,  don't get salty with the rest of th

Actually yes it is.

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Why is the ark support so bad?

I transferred onto a Ragnarok server to go tame some pterandons. The second I joined I was hit by 255 ping capped and extreme lag. You couldnt do anything on that server and it was unplayable . Anyways so I decided to contact support to report the server as it could have been people duping, ddosing etc. The second I create a ticket it was instantly solved which annoyed me as nothing was being done about the issue.  Anyone else feel like the support on this game dont give a crap about the players? 

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6 minutes ago, vilvan4123 said:

Why is the ark support so bad?

I transferred onto a Ragnarok server to go tame some pterandons. The second I joined I was hit by 255 ping capped and extreme lag. You couldnt do anything on that server and it was unplayable . Anyways so I decided to contact support to report the server as it could have been people duping, ddosing etc. The second I create a ticket it was instantly solved which annoyed me as nothing was being done about the issue.  Anyone else feel like the support on this game dont give a crap about the players? 

Support is not for server issues. You have to fill out an outage form, located in the platforms bug section, for server issues. 

Support is for in game things like griefing, cheating and other exploits, etc. 

Your point still stands though. Support just isn't up to snuff. They say because they lack the people but it's more than that.

The biggest problem with support is to many arbitrary decisions based on "internal policies" that change with no notice and no documentation for us to track. 

A friend could get one answer while you get another for the same type of issue a week apart.

That reeks of laziness at the least and corruption at the worse.

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7 hours ago, Joebl0w13 said:

Aint that the truth. It seems every game released these days is still in beta. The rush to market to beat the competition and/or bring in revenue at a certain time is making for crappy games.

its more along the lines of "quantity not quality", the more games the companies can shell out the more money they can make, I'm a old school gamer and i remember when you could walk into a store, buy a game, install it on your pc, and play, didn't need to download anything to do it, could play online with others, weren't forced to upgrade to a newer version if they did update games.

no, rather then 'rushing to be the competition' its more the latter, quantity over quality, and sad to say, the gaming community keeps shelling money out to the companies doing it, with the simple mindset 'im just one person, what can i do' or 'its just how things are',  Unwilling to take that chance they may be the only one that thinks "enough is enough"

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11 minutes ago, Joebl0w13 said:

Remember those days as well. 

Although, these days the games are much more complicated and ambitious than those of days past.

which should require more dedicated testing before releasing to the public.  but to be perfectly honest this whole 'must have the latest version to play' bit, even if playing single player didn't start taking full effect till just a few years ago.

now adays, reguardless if its a single player or multiplayer game it seems all games want you to have a online connection, cause, 'everyone has internet'.

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Ping 255

Why.. on gods green earth .. stuck at home to do nothing ... and the ping is 255 for 3 days on and off...  here is the map. I've sent tickets, emails. Everything I can think of. No fix to the problem.

 

NA-PVP-XBOXOFFICAL-THECENTER55 

 

 

HOPEFULLY THE RIGHT PERSON SEES THIS AND CAN SPREAD THE GOOD WORD. FIXX THE 255 PINGGGGGG

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PVE Rag Servers Going Offline Since Easter Event Started

I normally reside on PVE The Center 84, but I frequently travel to PVE Rag 81. I've never had issues until the start of the Easter event. I've noticed that the server every day so far has gone offline and disappeared off the server list for between 15-30 minutes, and when it comes back it has been rolled back.

 

I tried going to another PVE Rag server, this time 408, and the same thing happened there. I've only experienced this on Rag so far since the Easter event started. Never seen this issue before until now. First time it happened I was like w/e then it happened a second, a third, and now a 4th time all on Rag and it has only been 2 days since the Easter event began.

 

Anyone else seeing this happen?

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I've noticed this happening on Rag servers since the Easter event started. I transfer to Rag frequently and so far it has happened to me 4 times in the past 2 days, not all on the same server. Downtime is anywhere between 15 minutes to an hour usually and then when it finally comes online it was rolled back. 

 

I've never even seen this problem in the months I've been playing until now. Easter event starts and its happening every day all of a sudden. 

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18 hours ago, invincibleqc said:

The character you have on genesis must have been duped and is already uploaded. Go to any server where you don't have a character on, and it will most likely be in the download survivors tab. Otherwise there may be an issue with that server and it should be reported using the http://ark.gg/outage form so it can be investigated.

The character is not duped I have 0 uploads.

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  • invincibleqc changed the title to Ongoing Server Instability & Crashes
  • SquirrelPower changed the title to Server Not Responding or Showing Up At All!
  • Jerryn locked this topic

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