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Ongoing Server Instability & Crashes


balistikas
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Message added by invincibleqc

Please report official server outages using this form: https://ark.gg/outage

If you lost in-game progress such as your character, etc. due to a rollback please submit a Support Ticket to get in-game assistance.

Thanks!

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Hello, I've went to log on this morning and my server is completely missing from the server list, same on my partners ps4 and on a friend from the servers account, I'm just wondering what will have happened with all of my progress and how soon it's likely to be fixed/if its a problem on my end, I play on a ps5 and the server i think, was eu valguero 1138, but I'm not certain of my exact server number 

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Dear Wildcard, please atleast respond to your community. People are fed up with these constantly ongoing crashes for literally months! On Genesis2 it's probably the worst right now still but these are not the only servers with bad performance. People cant enjoy this else awesome game. Please tell us if you're planning to do anything about it or atleast let us know if not. At the moment i dont even dare to play there (gen2 922) besides of rendering my base. All that effort and work that people put into this game and constantly losing their progress over and over and over shouldnt be ignored by you. If it's the money holding you back from providing proper hardware for your servers, offer us some subscription based clusters with reserved slots. I think the people would be willing to pay a small fee to have a more stable and overall better server performance. Hoping to hear from you soon.

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Posted (edited)

Our main Gen2 server has been stuttering and crashing daily, 8+ times a day for a long time. Now it says it's DEAD.

There isn't a replacement server listed and nothing in the way of a notice when or why etc.. ( nothing new there with WC But COME ON! missed the event pretty much completely because of this. And now no idea when the server will even be back!

 

*edit* new 959 has been populated finally.

959-1.png

gen2_2.png

Edited by Sativa420
add new server info
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NA-PVP-Official-GenTwo958 - (v345.39)

Connect   
 
Rank
#173
Player count
0/70
Address
109.230.214.77:7779 (Game Port)
109.230.214.77:27017 (Query Port)
Status
offline
Distance
807 km
Country
United States
Uptime
7 Days: 95%, 30 Days: 96%
Downtime History
Map
Gen2
In-game Day
8578
Official Server
True, Official
PVE
False
Mods
None
Server failed to respond to query24 minutes ago
Server failed to respond to query24 minutes ago
Server failed to respond to queryan hour ago
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Server failed to respond to query5 hours ago
Server failed to respond to query6 hours ago
Server failed to respond to query6 hours ago
Server failed to respond to query6 hours ago
Server failed to respond to query6 hours ago
Server failed to respond to query6 hours ago
Server failed to respond to query6 hours ago
Server failed to respond to query6 hours ago
Server failed to respond to query6 hours ago
Server failed to respond to query6 hours ago
Server failed to respond to query6 hours ago
Server failed to respond to query6 hours ago
Server failed to respond to query6 hours ago
Server failed to respond to query6 hours ago
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Every now and then the official servers will crash; sometimes they will come back in like 15 minutes after a reboot, and sometimes they need to have a previous save loaded up, or a hardware failure occured, and it takes a while to get it back online. If you look at the support section on this website there will be a server outage report form, that may or may not speed things up.

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1 hour ago, Dreadcthulhu said:

Ogni tanto i server ufficiali andranno in crash; a volte torneranno in circa 15 minuti dopo un riavvio, ea volte hanno bisogno di avere un salvataggio precedente caricato, o si è verificato un errore hardware, e ci vuole un po' per riportarlo online. Se guardi la sezione di supporto su questo sito Web, ci sarà un modulo di segnalazione dell'interruzione del server, che potrebbe velocizzare o meno le cose.

done
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here we go AGAIN! Gen2 959 was dead. new server came up after a bit. and what? it's doing the same exact crappy performance it was. stuttering, and crashing every few minutes so what was the point?

We literally can't even stay in long enough to fill the troughs or anything this is so stupid. 

(report the server, report the server, does NO good at all, at this point they KNOW it sucks. 💩

Just fire the techs and get more rodents to power the wheels even a dead one at this point can't be worse.

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  • Vitinho changed the title to ARE ALL OFFICIAL GENESIS 2 SERVERS UNPLAYABLE?
  • Joebl0w13 locked and unlocked this topic

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