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Ongoing Server Instability & Crashes


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Please report official server outages using this form: https://ark.gg/outage

If you lost in-game progress such as your character, etc. due to a rollback please submit a Support Ticket to get in-game assistance.

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GenTwo 971 has been down for 2 weeks. Some folks are saying it is an issue with a corrupted save, and a rollback didn't solve it.

I've reported the server outage like WC wants, but have a question for the community: Can a server is deemed irrevivable and just never come back? If so, will Wild Card let the people that were on that server know, or will it just be radio silcence?

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12 minutes ago, khanthe said:

GenTwo 971 has been down for 2 weeks. Some folks are saying it is an issue with a corrupted save, and a rollback didn't solve it.

I've reported the server outage like WC wants, but have a question for the community: Can a server is deemed irrevivable and just never come back? If so, will Wild Card let the people that were on that server know, or will it just be radio silcence?

In the past, it has been announced and/or handled.  I was on a server that corrupted and we got 4-5 days offline and then when it came up, there was about a 3 day rollback, but they communicated what was happening at least.  Nowadays, with the way things work, there is no telling.

Still was hard to bear, because for the three days of the rollback, I had been in a building mood and built out an enormous addition to my base.  Logged in and a bred creature, all this kibble I made, and about 2/3 of my base all gone as if I never did it.

Edited by TheDonn
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24 minutes ago, khanthe said:

Can a server is deemed irrevivable and just never come back? If so, will Wild Card let the people that were on that server know, or will it just be radio silcence?

 

GenTwo 971 has been down for more than 2 weeks now. Nothing from WC on what's going on.

They are aware of the issue. Not sure if there is any news since that post.

 

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2 minutes ago, Mai said:

@Joebl0w13 yip we're still waiting for some kind of confirmation if server is ever coming back, over 40 people in our discord from the server are left in the dark wondering. And if does stay down permanently how are we even suppose to report lost character if we cant get screenshot

image.png.d13ba294b39030febede45b70fb5ed4f.png

Ya I'm sorry things have worked out this way for you guys. I did chat with WildCard about it. They have been working on it and are still working on it. That's really all I can say. Hopefully, some communications about it will come out soon.

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12 hours ago, Razen said:

The freaking [][][][] players are ruining the servers and WC doesn't do anything about it. 3 days ago server started to lag alot (lost island 951) and now started to crash. Its been like this on every EU and NA server they shouldnt be playing. 

Totally agree. On my server we only see [] in the chat. 
These players have filled multiple areas of the map with pillars while they are 
not building anything there.
It seems to me that this is not allowed in pve.
Apart from that the gen2 pve 937 server still crashes so much. 
Several reports are made but nothing changes ...

Capturenj.JPG

Edited by Nejal
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Lost Island servers are lagging, disconnecting, freezing, etc. 250+ ping since Saturday or Sunday. And not a word from anyone about it. Many on my server have submitted tickets, no responses. It has been unplayable for days. No one wants to even leave their base for fear of disconnecting.

 

I keep checking forums and twitter and have seen nothing about this issue. Are you aware of it? Are you working on a fix? Is a fix even possible? 

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Lost island 1041, disconnecting on almost every server save for the last two days. I have sent in several reports through the proper channel and have seen no  progress to address the issue. I know of several people from my server who have done the same. We are not sure if anyone has even seen the reports. This is suppose to be a fun time in Ark but it is very stressful. I know this is not the proper channel for this issue but I don't know what else to do. Please help. 

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For the last 4 days the server has had regular massive lag spikes and rebounds for all players on the server. Note played since launch when the server was full lag was never this bad. Players are claiming its due to duplicating glitches... I'm unsure myself as to why the server are lagging but would like them fixed.

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I've been playing on SmallTribes Gen2 150, 151, 153, 155 the last few days.  These servers will crash and rollback every hour without fail. Been up all night and 150 crashed + rolled back 7 times in 8 hours. It has to be duping, being how consistant it is. The game is virtually unplayable and the server is a piece of poop. This is blatant cheating. Fix your game. 

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Still nothing about 971. It's been down for a month. Would be great if WC would actually say something about it. I tried to see if I could do a character recovery with support, but they won't give back any ascenions (with are the hardest thing and something to be proud of accomplishing). They offered a level 105 character and a small handful of techgrams...even with screenshot proof.

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Hola, queria saber si alguien mas tiene problemas con los servidores de ARK de pc? soy jugadora de ps4 y recientemente me cambie a pc, pero el servidor desde que estoy jugando se ha caídos dos veces, la primera fue de un par de horas, pero esta ultima ha sido ya de mas de 15 hrs. y contando, nose si alguien del soporte de ark puede dar información al respecto, es algo habitual que pasa en esta plataforma? ya que nunca tuve problemas en los servidores de ps4 y he jugado ya por muchos años.

Edited by CoNy
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Since before Christmas the Lost Island server 1696 that I'm on has been crashing so badly that its literally impossible to play. Some people are using a glitch called a Food Glitch they found on YouTube and believe that's causing the server ping to go way up and crash the server. We love the new map and don't want to leave but it's becoming more hassle than its worth. Many players on that server feel the same way. Is there anything we can do or you can do please help us fix it as we have been playing Ark forever and do'nt want to quit.

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Hi Ark

 

Please can something be done about the lag fest on LI server 1725 Xbox? 

I had high hopes for this map after the hellish experience with lag and roll backs I’ve had on Gen2 since it’s release.

It started off ok on 1725 but then 4 days in it all started to go wrong. The server I play on is heavily bugged especially the new creatures. It crashes, the Dino performance and AI is atrocious, the Wyven trenches have few or no Wyvens in them, you can’t go across the map without the lag taking you back about 10 seconds due to lag.

Got a lot of people in chat saying it’s dupers… maybe. The server is never at full capacity with most I’ve seen on it at any one time being 40-50 people.

 

I just want to play the game. This is a new map. Hopefully these issues can be looked into after the festive holidays.

Kind Regards

Edited by FourInchFox
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Well done guys at Wildcard…

 

You’ve actually released a map that’s more unplayable that Genesis part 2.

I take my hat off to you sirs as that’s a feat I never thought could be beat.

Over the past few days the server performance has got worse and worse! I have lost countless creatures to DC! 
 

Fix you goddamn game! DayZ runs better than this and I don’t say that lightly.

As a consumer I feel incredibly let down.

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  • XxRainyCloudsxX changed the title to Only 5 NA aberration servers showing up (repost last topic was deleted?)
  • Joebl0w13 locked this topic

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