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Ongoing Server Instability & Crashes


balistikas
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Message added by invincibleqc

Please report official server outages using this form: https://ark.gg/outage

If you lost in-game progress such as your character, etc. due to a rollback please submit a Support Ticket to get in-game assistance.

Thanks!

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this is STILL HAPPENING ON PC. Come on WILDCARD get your damn poop together, I havent been able to log into my char on Crystal isles 853 due to INSTANT CRASHING... EVERY TIME i try to join it crashes instantly , i can join any other server no issues even ones with the same Map. im about to lose a bunch of my stuff because of their literal "carelessness" cause it seems they pick and choose what they feel like fixing. I sure as hell wont be buying Ark 2 unless this game gets better developers. Theres no sense in wasting so much time on a time intensive game to have devs simply look the other way when poop hits the fan. IF this is fixed and i doubt it; id expect at the very least a roll back and a redo on the evo event since some of us HAVE LITERALLY NOT GOTTEN A SECOND ON for the event. Long story short, if you want people to continue to play your games HIRE BETTER DEVs... who actually know what theyre doing.

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NA-PVE-Official-CrystalIsles853 nowhere to be found.

Still waiting.  WildCard - would you please do the courteous and professional thing, and start up a status thread on this and let us know what you are doing about the problem?  What's the problem?  What's the ETA for a fix?  How many other server down reports are there?  Like were can we see the list?  Why are you just leaving us in the dark to get angry at you?  It's like reporting into a black hole with you guys, just give us something!

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I'm not sure why this is happening.  My guess is that it is happening to lots of people on quite a few servers judging from forum posts.  I cannot see my server when running the game through EPIC.

NA-PVE-Official-CrystalIsles853

I'm playing via EPIC, and this server does not appear in the server list, and many other servers are not showing up also, like most of the NA-PVE-Official-CrystalIsles85* servers are not there.  853 shows up in my Favorites list, but running it from there crashes the game to desktop, with an unhandled assertion:

Assertion failed: IsValid() [File:F:\build\SummerBash2021\Engine\Source\Runtime\Core\Public\Templates\SharedPointer.h] [Line: 658]

which is the shooter_game!opus_repacketizer_out_range unhandled exception.

 

This is obviously a significant issue affecting many people.  I'm surprised Wildcard has not really said anything about it and is just leaving us to stew in anger.  That's just a bit careless.

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I have had this problem before - with Crystal Isles 836 about a month ago, and Gen2 937 a few days ago, but they just fixed that one. Make sure to file the server outage reports.

One thing you can do while you wait for the fix is to manually connect to the server using console commands - open a single player game, hit tab for the console, then type open ipaddress:port number - battlemetrics will have the ip address and port number. This will let you get onto the server for a few minutes (before battleye kicks you off) but should be enough to cryopod up tames, and/or do quick food runs.

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I have had this happen to me before - I found that I could briefly get on the server (before getting kicked by battleeye) by opening a single player game, hitting tab for the console, and then open ipaddress:port (battlemetrics will have this) to manually connect - was enough time to cryopod animals and top off generator. 

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Hello, I play in 1004 and the server has been down since last night, I suppose there will be more servers in this state. I imagine that like me, the others will also want to know what happens.

 

I cannot give food to the babies dinos of Valguero because my character is in the fallen server.

 

Greetings, I wait for answers.

 

 

GEN2I1004I.jpg

Edited by Valle
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I'm not sure if something major happened like a big power outage but only Gen2 so far seem affected. People will lose their dinos but doubt we will get any help with that, as this is my experience in the past. Would be nice if their is a regular update if something big happens, without having to be on twitter to have any chance of info.


 
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In my opinion Gen2 should have never been released as it was not ready it has been a hot mess since day one

and not much has changed. How long is 2 long for a server to be down keeping in mind we have all paid for this game?

At the least we should have been notified from wildcard what the issue is and what they are trying to do to correct it.

  • Facepalm 1
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  • Vitinho changed the title to ARE ALL OFFICIAL GENESIS 2 SERVERS UNPLAYABLE?
  • Joebl0w13 locked and unlocked this topic
  • Joebl0w13 locked this topic
  • Joebl0w13 locked and unlocked this topic

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