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Please report official server outages using this form: https://ark.gg/outage

If you lost in-game progress such as your character, etc. due to a rollback please submit a Support Ticket to get in-game assistance.

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So I have a small outpost on CI 836 (for wyvern taming) and while I haven't been playing on it much since Gen2 came out, I still log every few days to render in the base & top off the cryofridge generator. Last night, I went to do just that, and that server wasn't on the list, so I figured it was down and headed over to my Gen2 character, and play that for several hours just fine. This morning, it still wasn't on the server list (though a bunch of other CI servers are visible) so I went to check battlemetrics  to see how long it was down, and well battlemetrics said it had been up and running the whole time.

Still not on the list, I used the console to manually connect to that server's IP address, and was able to get on to the server - for a few minutes.  Then I got kicked off with a "Battleye client not responding" error message. I tried again with the same results.  Now, the weird thing is that the other official servers I have characters on do not have this issue, and let me log in and play just fine.  

And to make it extra weird, my wife's account on her computer is having the same exact issue with CI 836.  Anyone know what could be going on?

 

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EU-PVE-Official-Ragnarok72 down its te same like

You must mean gaining.

If people aren't providing you with an answer, that's most likely because they don't have an answer.  This is a long thread with lots of people having issues,  don't get salty with the rest of th

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I have a BIG problem with this, since the last Patch we can't find the server in the Main Lobby, even if battlemetrics says its online (server 836 Crystal Isles NA PVE), I tried to Log in starting a single player session and Log via direct IP. (Console TAB > OPEN "IP") and it worked, but only for a few minutes (3 -5 min), after that ther server kicks me with the message " Kicked by BattleEye: Reason Client Not Responding

836 its MY MAIN server to play, I've been playing for months. What can I do?

I don't want to get banned by doing that kind of conection but those 5 minutes aren't enough to maintain my base.
I need help with this, every day will be problematic to sustain the base.

 

kicked Battleeye-min.png

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29 minutes ago, Dreadcthulhu said:

Well, I think I am going to file a ticket over it; maybe you can do the same Morgen.  I hope you are able to stay on long enough to at least do the minimal base maintenance.

I made a ticket too, but it was cloed instantly after submit it.  If you got a solution or info about the problem let me know. Ill do the same.

 

Edited by Morgen401
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I have a BIG problem with this, since the last Patch we can't find the server in the Main Lobby, even if battlemetrics says its online (server 836 Crystal Isles NA PVE), I tried to Log in starting a single player session and Log via direct IP. (Console TAB > OPEN "IP") and it worked, but only for a few minutes (3 -5 min), after that ther server kicks me with the message " Kicked by BattleEye: Reason Client Not Responding

836 CI PVE NA -  its MY MAIN server to play, I've been playing for months. What can I do?

I don't want to get banned by doing that kind of conection but those 5 minutes aren't enough to maintain my base.
I need help with this, every day will be problematic to sustain the base.

kicked Battleeye-min.png

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@lilpanda
legacy server pve Ragnarok 4 has been missing for a week now. A bunch of us have been reaching out for answers. We’ve submitted outage reports but we can’t see that anything has been done. I saw that you; lilpanda, was the creator of the “known server outages forum”. Do you know anything about this? Or can you put us in contact with someone that can help us? A lot of us have all of our stuff on that server and we all would be taking a huge loss if it’s just gone. Please help!!! We would be so grateful!

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  • ARH4NGEL changed the title to Gen2 official servers - status offline

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