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Please report official server outages using this form: https://ark.gg/outage

If you lost in-game progress such as your character, etc. due to a rollback please submit a Support Ticket to get in-game assistance.

Thanks!

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EU-PVE-Official-Ragnarok72 down its te same like

You must mean gaining.

If people aren't providing you with an answer, that's most likely because they don't have an answer.  This is a long thread with lots of people having issues,  don't get salty with the rest of th

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WildCard, what's going on? NA, EU and other servers are in total decline. I was reading the forums, are there servers that were shut down almost 1 month ago and nothing was done? I believe everyone here bought the game as well as the expansions to get nothing or almost nothing in return? Moderators, developers, where are you? What I and many realize is total neglect. Are you focusing on ARK 2 and leaving us here? don't forget that we are the ones who will migrate to ARK 2 but it's getting harder and harder to defend you. I come here to kindly ask you to pay more attention to us, without us players, you are nothing. Servers crashing all the time, endless rollbacks, runaway Chinese trolling everyone on every server and selling dinos for real money on ebay. Is there no precaution about this? We expect more from you because we consider ourselves part of this team that doesn't care about us. We want effective answers, we want better servers that can handle all customers. Enough of this clowning!

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Posted (edited)

I have been playing this crystal isles na pve official 832 server and it keeps failing to save almost every time for like 3 days and now it went for big time and not online for hours. I am looking to other servers and they are just fine and only 832 is closed. We have event going on and doing some things in the game and imagine getting rolled back for 20 times in 3 days... Who will answer lost items, tames and even eggs we were hatching? we cannot be online for all day we have work we need to sleep too and this what happens. How am i suppose to take the egg back from my hatch room now if i have to leave for long time?

Edited by machinecat
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Hi guys

 

So we have a issue on our Dedi Box.

Genesis 2 keeps crashing when players do missions especially SURVIVE THE ARK.

There is no crash report 

If we disable the terminals then the server is fine and no crashing.

We use Ark Server Manger to run our ark servers

 

HERE IS OUR SPECS:
 

  • INTEL XEON E5-2680 V3 - 2.5GHZ BASE - 3.2GHZ BOOST CLOCK
  • 128GB RAM 2666MHZ
  • 1TB NVME STORAGE
  • 1000MB/S FIBER LINE
  • Windows server 2019

 

MODS:

  • HG ELEMENT FIX
  • HG STACK 10000/90% 
  • Structures Plus
  • Lethals Reusables
  • TributTransfer
  • Dino Storage v3
  • Awesome Spyglass
  • Awesome Teleports
  • Bitou2k's Kibble Craft
  • Eco's RP Decor
  • TC Auto Reward
  • Crafting Skill Potions
  • Dino Colourizer

 

Server Settings:

 

  • XP Multiplier - 5
  • Harvest Multiplier - 10
  • Dino Tame Multiplier - 5
  • Mating Interval Multiplier - 0.1
  • Egg Hatch Speed Multiplier - 10
  • Baby Mature Speed Multiplier - 10
  • Baby Food Consumption Speed Multiplier - 1
  • Baby Imprinting StatScale Multiplier - 1
  • Baby Cuddle Interval Multiplier - 0.25
  • Baby Cuddle Grace Period Multiplier - 1
  • Baby Cuddle Lose Imprint Quality Multiplier - 1
  • Lay Egg Interval Multiplier - 1
  • Tamed Dino Character Food Drain Multiplier - 1
  • Wild Dino Character Food Drain Multiplier - 2.5
  • Player Harvesting Damage Multiplier - 1
  • Craft XP Multiplier - 5
  • Kill XP Multiplier - 5
  • Max Alliances Per Tribe - 10
  • Max Tribes Per Alliance - 10
  •  Max Personal Tamed Dinos - 200

 

PLEASE LET ME KNOW IF YOU NEED ANY MORE INFO

 

 

 

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4 hours ago, DoughBoy93 said:

Should we start a go fund me for wildcard so they can upgrade the potato servers they currently got.

Loads have addressed the issue and no one from wildcard has responded...

I bet they plan on using the same ones for ark 2 😳

That depends, do you want to start a crowd funding campaign for a company that's grossed over 1 billion dollars (yes, billion with a "b"), or do you want to understand why this is how they work?

The Official servers are always going to be weak, because this is not a subscription game. The only reason Official servers exist is to help sell copies of the game (remember that only a small portion of their player base actually plays on Official servers). The Official server don't exist to give players a great experience, they're really more like an advertising expense. Servers cost money every month, but players don't pay every month, so the Official servers are never going to be better than they are (including ARK2 servers).

The servers are not weak because WC can't afford them, the servers are weak because that's the minimum amount of money WC can spend on servers and still advertise that Official servers exist, they're basically just a marketing gimmick.

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Ark uses Nitrado for servers so it's not like they just have some potatoes in their offices that could be better. The reason for poor performance is the mechanic and rules of the game. Essentially, the only things that lag the servers are people have wayyyy too much spam, there needs to be a much more strict structure limit, and people have way too many dinos out, especially now during the event. One tribe alone on small tribes is going to have out 100+ gigas alone which is going to cause crazy lag. There's no magic servers that could fix these issues. Wildcard needs to change the rules of the game but they won't because people will cry. Hopefully in Ark 2 they think about how the mechanics affect server performance more.

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11 hours ago, Pipinghot said:

That depends, do you want to start a crowd funding campaign for a company that's grossed over 1 billion dollars (yes, billion with a "b"), or do you want to understand why this is how they work?

The Official servers are always going to be weak, because this is not a subscription game. The only reason Official servers exist is to help sell copies of the game (remember that only a small portion of their player base actually plays on Official servers). The Official server don't exist to give players a great experience, they're really more like an advertising expense. Servers cost money every month, but players don't pay every month, so the Official servers are never going to be better than they are (including ARK2 servers).

The servers are not weak because WC can't afford them, the servers are weak because that's the minimum amount of money WC can spend on servers and still advertise that Official servers exist, they're basically just a marketing gimmick.

So we can't expect better server performance in Ark 2?

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  • ARH4NGEL changed the title to Gen2 official servers - status offline

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