Ongoing Server Instability & Crashes

[invincibleqc]

6 minutes ago, f4k3 said:

Why are no exact reasons given?

Your server is most likely part of the announcement they did on Discord few days ago:

Quote

Hey @Verified,  we just wanted to give you an update on the situation with the server crashes.

We've been able to identify a possible fix, and our team has been working on it over the past few days. It is currently in the process of being put through its paces by our QA team. So far, their tests have shown that this build is stable, and we've resolved the crash, so we're ready to move onto the next stage.

The next stage of this process will involve a slow-roll out of this build where we will update a few servers on PC that are experiencing a high volume of this crash. The reason for this cautious approach is because this crash is related to saved data, and to fix it, we've had to make some changes to how we store specific data on large save files. Due to the technical complexity, we want to make sure we're cautious, especially as it involves saved data.

Once the update has rolled out to a few servers, we'll let it sit for a while and monitor the effects and results. We'll better understand whether this has resolved the issue entirely and whether it has introduced any unforeseen side effects. Assuming all goes well and we confident with the patch, we'll plan for a network-wide rollout.

We appreciate the patience and understanding everyone has shown while we're dealing with this frustrating issue. Our goal is to have a fix out as soon as possible on all platforms. We'll keep you posted when we have more updates.

Cheers!

 

[f4k3]

18 minutes ago, invincibleqc said:

Your server is most likely part of the announcement they did on Discord few days ago:

 

I already thought that this would be quoted to me. And that is precisely where the intransparency lies!

I could not detect any severe failures after 15 minutes on 220. The server was laggy but by far not like the miserable Ragnarok server I also played on, which has 8 crashes including rollback in a row on some days. And it still runs and is not taken offline. Nobody knows what will happen when 220 goes online. What happens to our recently captured Event Reapers? What happens to the people who transferred fresh before the crash? What happens to the days during the event when our mains are stuck on a dead server?

Should I get useless tames from support and raise them after the event? What's the point of that? Why do you do this at a time when the number of players is so high? My God, the game is so many years old and the same problems and the same stupid solutions all the time ...

[Axirpy]

2 hours ago, f4k3 said:

I already thought that this would be quoted to me. And that is precisely where the intransparency lies!

I could not detect any severe failures after 15 minutes on 220. The server was laggy but by far not like the miserable Ragnarok server I also played on, which has 8 crashes including rollback in a row on some days. And it still runs and is not taken offline. Nobody knows what will happen when 220 goes online. What happens to our recently captured Event Reapers? What happens to the people who transferred fresh before the crash? What happens to the days during the event when our mains are stuck on a dead server?

Should I get useless tames from support and raise them after the event? What's the point of that? Why do you do this at a time when the number of players is so high? My God, the game is so many years old and the same problems and the same stupid solutions all the time ...

 

Yup this server is crashed for 110+ hours now.

To be honest, I hope this will make a few bad players stop playing there. If so, maybe this server will become peaceful and stable again, like how it was years ago. Players keeps building useless extra large bases with thousands of structures, a lot of them are completely empty. Players keeps ruining spaws when they claim 1/4 of a biome with ceilings or square foundations instead of pillars (players at tek tier apparently still don't know that those foundations are blocking spawns). Players keeps wanting to block pathways everywhere with useless bases. Players keeps wanting to take queen reapers inside their box bases at blue biome or even green biome to abuse of the glitch where reaper queens never disappear if on structures (is this a problem? yeah it is, because now everyone wants to exploit this, and everyone builds a massive and ugly "safe" base outside rad zone just to store wild reapers inside). I could also tell that now players keeps building ridiculously large metal farming platforms with hundreds of forges, seriously who would really need 300k metal a day.

All this lowers servers stability for sure, and ruins the experience of nice players. If I wouldn't had protected each charge nodes of the server in the green and blue biomes since the beginning of this server, they would all be completely blocked actually by selfish players (I could still report that, but i'm now tired of sending a report everyday against these bad players, really.)

[f4k3]

2 hours ago, Axirpy said:

 

Yup this server is crashed for 110+ hours now.

To be honest, I hope this will make a few bad players stop playing there. If so, maybe this server will become peaceful and stable again, like how it was years ago. Players keeps building useless extra large bases with thousands of structures, a lot of them are completely empty. Players keeps ruining spaws when they claim 1/4 of a biome with ceilings or square foundations instead of pillars (players at tek tier apparently still don't know that those foundations are blocking spawns). Players keeps wanting to block pathways everywhere with useless bases. Players keeps wanting to take queen reapers inside their box bases at blue biome or even green biome to abuse of the glitch where reaper queens never disappear if on structures (is this a problem? yeah it is, because now everyone wants to exploit this, and everyone builds a massive and ugly "safe" base outside rad zone just to store wild reapers inside). I could also tell that now players keeps building ridiculously large metal farming platforms with hundreds of forges, seriously who would really need 300k metal a day.

All this lowers servers stability for sure, and ruins the experience of nice players. If I wouldn't had protected each charge nodes of the server in the green and blue biomes since the beginning of this server, they would all be completely blocked actually by selfish players (I could still report that, but i'm now tired of sending a report everyday against these bad players, really.)

This should not really be our problem but we are constantly struggling with it. We get tools at hand, with which one makes such constructions possible. But WC has known for a long time what's going on there and what should have been fixed. But nothing is done. In any case, the necessary things do not come to light, or this results in such blatant downtimes. Okay here and there came already cool changes but the actual cause remains simply after how many months/years. It's just ridiculous... You are not even compensated for it although the game and the DLC's cost a lot of money.

220 still fking offline!!!

[Cfalk65]

Hi

I’m trying to log on to NA valg and EU extinction servers for 3 hours now without success. Getting address or room error messages. Anybody else having same problem? On the other hand I can log on to OC servers without any issues.

tried Xbox reboot, net svc reboot, nothing helped.

thx for a light

[Alessio89]

[Migol]

Possibly longer, I've been trying to log on to refresh+feed and haven't been able to find it in the server list...

[Atlantis]

@Cedric @lilpanda @Dollie

Patch just now. Every other server is up but 430 the island. I got rexes out.

[Wolfman1]

na-pve-theisland 83, crashes since dec 14th with rollbacks

na-pve-ragnarok 383, crashes daily with rollbacks since expansion released

na-pve-GenOne 584, disconnects from host 4 times an hour for a year

na-pve-scorched earth 55, 255 ping

na- Bah i give up nevermind

[Atlantis]

@Cedric @lilpanda

 

Server 430 isn't getting back up after patch.

[mmintz90]

@Cedric @lilpanda can we get 430 up please there are a lot of babies down that need care

[Arcterian]

Same with OfficialServer265, was taken down for a 2nd patch and havent come back online since and its been over an hour since the "small patch, will take 15 minutes" took it down.

[xXAnnihilatorX]

I am sooooo tired of the constant crashes for HOURS  and constant roll backs. Recently cryoed my three top giggas I just had got and went to get my kids and take them to dinner. To come back and jump in to see it had crashed for the third time today while I was gone to a rollback and my 3 giggas starving to death that I had cryoed before I signed off!!!! Have put in a ticket for it and haven’t heard any response yet. Wish they could get this laggy crashing crap fixed plus return everyone’s lost time/dinos because of this mess. 

[HenryManson]

i didnt wanted to post in this (formally mine/now stolen) thread, since no1 of consequence reads this or cares anyways....... obvious by the fact, that this thread is the biggest in the forum -.-
since most servers die & roll back multiple times a day since December'19 & no1 cares its obvious they dont dive a damn 🥴

but 525 is offline for over 5h now ... kinda suxx!


 

[Migol]

According to Battlemetrics (Never heard of them till I tried a google search, legit?), the Aberration 270 server has been offline for 6 days now...

[Bafkukin007]

Server isnt showing up I need help genesis 1207

[Bafkukin007]

I cannot log into genesis server for some reason its not showing up and I have main character there stuck with dinos and armor.

[Jsq]

1207 genesis missing since like 24h can u do something....this event suck the game always crached ....

[remc00tje]

Xbox server 1491 Crystal Isles is down for more then 4 hrs. Last day and the day I finally can do something... 😞

Edited April 14, 2021 by remc00tje

[EdoRulez]

Official 198 down from 3 hours, after a week in wich it was unplayable with crash every 15 min. Event ruined  80% of the time.

[remc00tje]

This is not good, server was not in list but now it is but says ‘day 0’ 🥺 Nobody is online guess they are scared too:

[shineof69]

Cant login to EU-PVE-PS4Offic-Crystal1408 ?

 

Edited April 14, 2021 by shineof69

[shineof69]

and again

 

[Bafkukin007]

First 2 days server wasn't showing up and today that it showed on the server list I tried logging back in and I cant find my main character I need help asap plz I had dinos on me and other stuff so far it looks like they did a rollback and now my character is gone I had all boss battles completed.

[Krovotechenie]

Servers not coming up