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Ongoing Server Instability & Crashes


balistikas
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Message added by invincibleqc

Please report official server outages using this form: https://ark.gg/outage

If you lost in-game progress such as your character, etc. due to a rollback please submit a Support Ticket to get in-game assistance.

Thanks!

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Hi to whom is taking this in, the game had an server update today, so i came of the game, for the 15 mins it said and im hiding in a bush to keep safe while im literly 5 steps from my base, for when i come back online, i am at the highest point in the bog (genesis) on a branch where i cant get off or get down safely, but thats not just the cherry, it then glitches me of the ledge and i fall to my death losing everything on my person from a shot gun, crossbow and 100 tranq arrows,  sarco tame and 2 empty cryogens it took the mick tbh so where can i go to sort this out bassically 2 days wasted for a glitch on the games behalf?

Edited by Ktglass
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So today at 1 pm EST, you take the servers offline for 15 mins to fix backwards problems from this event.  Really nice that I transfer off server and lose all of my characters items and tames.  I figure all right it is just another Ark moment that the development team is incapable of fixing something they say they fixed last night.  Can you honestly do what you say you are going to do or is that too difficult? 

Edited by infantryman006
My character was still able to download after resetting my Xbox Series One 4 times.
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This has happened to me twice now. I was unlucky enough to lose my Griffin yesterday... I thought I’d go get some wyvern eggs today and to my surprise.... it’s happened again... now my 350+ blood crystal top stat wyvern has disappeared into thin are due to a transfer bug!!! Woooo! I want him back. I lost my Griffin and I lost my Wyvern.... luckily I’m on ps5 and can record this stuff so I have full video proof.

a 30 min clip you can watch of me losing my wyvern uploading to YouTube as we speak. In the video you can see its level and everything... Help me please... 

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Hey just lost all my gear again when trying to transfer from Ragnorak to Crystal Isles, this is the second time this has happened and I am losing tames and gear each time. Very frustrating and causing serious problems despite being 'fixed'. The game crashed and would not record the clip before I could save it. Don't transfer until event is over unless you want to risk losing your valuables.

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WC better figure out how to streamline the transfer process in ark 2.

It's been well documented how broken this current system is and even when it works as intended it's soul crushing to have to wait FIFTEEN MINUTES if you miss the transfer window, which is in the game for no reason btw because duping is still rampant. 

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I had a problem on the 15th February with uploading and downloading causing me to lose a managmar. I wasn’t too bothered with it as it was one of the near 7 other dinos I had in data. However. When logging on today I found all my dinos had gone. I didn’t lose them to a timer or anything. I logged on and it was all gone. Could someone help me out 

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