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Please report official server outages using this form: https://ark.gg/outage

If you lost in-game progress such as your character, etc. due to a rollback please submit a Support Ticket to get in-game assistance.

Thanks!

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@Cedric  @Dollie @lilpanda

Guys there are real issues with your server network at the moment, this has been ongoing since before Christmas but is much worse whenever there is an event. The servers are constantly crashing at server save and rolling back anything up to an hour at a time. It really makes trying to achieve anything almost impossible. It's no fun waiting for eggs to hatch repeatedly or hand feeding of babies for an hour just to have to go back and do it all again because of another crash and rollback.

Would really be good if someone can try and work out what the issue is and try to help your player base while one still exists

EU PVE the Island 78, Crashes at server save

EU PVE the Centre 200,  Crashes at server save

EU PVE Exctinction 469 Crashes at server save

EU PVE Genesis 639 Crashes at server save

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EU-PVE-Official-Ragnarok72 down its te same like

Actually yes it is.

It is Very sad, all these year's later and the company still has month  2 issue's . 608, 596 , 380 , 71 ,371 , 455, 46,  503... Really shows us what wildcard thinks of us by allowing our servers to go

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190 island pvp still down after event launch. Thank you for starting rates early so we would throw out all the babies only to have them die when you find out how to launch your own event and then break the game so no one can log in to servers after update. 400 dead babies now. Keep up the good work. I wish I had a job I could fail at every day and still get a check. You guys are the best.

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Was on Ragnarok looking for wyvern milk and server crashed. I come back to nothing, had to create a new tribe. Lost high stat blood wyvern, thyla, giga, owl and argent. aside from all Ascendant crafted gear. Where is the support for the players that keep your game going Wildcard? After so many years you would think the game would be better. but its just been a downward spiral since i originally stopped playing in 2018. I pick it up again a few months ago and I've lost some many dinos to game bugs and glitches. Even to everyone's favorite glitch where your fliers walks off right when you dismount. Why is that even still a thing?

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3 hours ago, Zoom325 said:

All events seem to be trying to outrank each other in case of decreasing the playability of the game. Why is this not addressed after so many years?

'cause they're too busy padding themselves on the shoulder for what a great work they did patching this or that or how great the artwork was or because Vin Diesel said they're cool

 

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As said 8th time in last 24hrs (according to battlemetrics) officiial EU VAL 521, trying not to make any connections here BUT lots of new steam names and tribe names all square - russian / asian letters and the server is getting hammered with crashes .. reported the outage we get rollbacked as normal then it happens again in a few hours or hell less .... :( 

 

Is there ANYTHING else we can do to assist WC / admins to try and decrease this?

 

Please dont move this to the dead VAL chat mods - it could help every server if we get some good info :) also no silly coments like gtfo officials etc please :)

 

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  • ARH4NGEL changed the title to Gen2 official servers - status offline

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