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Please report official server outages using this form: https://ark.gg/outage

If you lost in-game progress such as your character, etc. due to a rollback please submit a Support Ticket to get in-game assistance.

Thanks!

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EU-PVE-Official-Ragnarok72 down its te same like

I’ve put in a ticket everyday for almost 5 months. Call me persistent. 

If people aren't providing you with an answer, that's most likely because they don't have an answer.  This is a long thread with lots of people having issues,  don't get salty with the rest of th

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I get everyone is busy with Gen 2 and ark 2, but wow the servers are probably the worst i have ever seen them, to the point the game is pretty much unplayable, island 78, extinction 469, centre 200 crash and kick at almost every server save, the roll backs are so bad, you simply cant do anything, cant go near a boss fight without losing everything due to crash or roll back,anyone else noticed the server stability decrease since the christmas event? is so what servers?

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Same.

On my case, Genesis became completely unplayable. Almost guaranteed disconnects every 15 minutes on server saves, plus frequent crashes+rollbacks. Gave up on even trying anymore, not worth the stress and frustration.

Ragnarok, too risky, lost everything twice there due to crashes shortly after traveling ( known problem if the server crashes between arriving and saving ).

Extinction, historically the worst, seems a little better after event was over, but I suspect this is because people are moving their massive breed operations to Genesis.

Unpopular opinion, but I hope Genesis 2 is hostile and not suitable/profitable for home bases/breed ops. Maybe we could, you know,  just play the damn DLC.

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Hello, I play ark on the ps4pro in PvE, and have massive problems with the performance of the official Extinction servers!
I have already tried 3 servers and get kicked again and again ... now I have decided to stay on server 991 because there are always 
few players online, and still I get kicked all the time, mostly in the worst moments ... 
the server has permanently "lag" and is unplayable, not only in the center of the map also outside! 
But the other EXT servers were also unplayable for me. All other servers on which I have bases (Valguero, Crystal Island)run great! 
Just not extinction server ... and yes, as a European I also chose european servers. I would be grateful for any advice!
As written above, the problem is permanent lag and disconnection.

Greeting, Eule
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Another day, another crash+rollback after traveling, resulting on loosing everything I had on me *AGAIN*.

Traveling from Extinction 745 to Island 751. Server crashes shortly after arrival. Log back in, naked, everything on me gone, my tribe is not my tribe anymore.

Not even going to bother with tickets, already know they can't fix the problem, and can't help players get their stuff back.

I have no words for such incompetence. Ark 2? Yea, right, no thanks.

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CrystalIsle842 permacrash...2 hours -.-'

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so many servers are having issues, and nobody is doing anything about it, the game is so unplayable and all they care about is gen 2 and ark 2,which we all know will be late and broken anyway, (you know they in trouble when they have to take the community manager away from his job to help!) someone really needs to to take a look and see whats going on, all posts get moved into a 3 year old thread, maybe make the people who need to know aware of the situation instead? nobody is picking up server outage reports or just ignoring them either way the players get screwed.

This has been going on for so long, but since the christmas event has been 10x worse.

please can someone take a look?

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1 hour ago, davey316 said:

so many servers are having issues, and nobody is doing anything about it, the game is so unplayable and all they care about is gen 2 and ark 2

Well, I agree that the game is pretty broken - not unplayable for me, but really inconvenient and frustrating.  The main server that I am on will drop everyone once or twice an hour, but only leading to one unnecessary death for me.  

I will say many posts here make a common mistake: pretending to know things that you could only possibly know if you worked for WC.  We don't know if nobody is doing anything about it.  I would imagine that they are interested in keeping people playing - that keeps a fanbase that leads to revenue, so I would assume that they are trying to fix it.  I don't know either way, but it only makes sense that they are likely working on it.  We also don't know that they only care about gen 2 and ark 2.  It seems like at least a quarter of the posts in this forum consists of people pretending to be able to read the minds of developers that they don't likely know.

This happens quite often in software development: you fix one issue and it creates another.  I won't pretend to know what they are thinking and doing, but reason makes it more likely that they know about it, that they care and that they are working on it.  We have had many pervasive bugs in ark that were eventually fixed before.  While Ark is late in its life cycle, I don't imagine that they would willingly frustrate all of their player-base before new products come out.

How many times before has this happened: there is a lingering bug in the game.  It isn't fixed for several weeks and everyone screams either "they don't care" or "they don't have the skills to fix it".  Then it gets fixed and everyone moves on until it happens again.

Edited by maxplanck58
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a simple post to say we are aware of the situation and are working on it may help, but its the usual 0 communication that makes it so frustrating. servers im playing on are crashing at every server save and kicking people out, which obviously makes it impossible to do any osd's or ele drops, cant even breed dinos as they born your kicked time you get back in they are dead.

so for me its totally unplayable.

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1 hour ago, davey316 said:

but its the usual 0 communication

You're so wrong. There has been communication. There was even a dev who posted in this very thread. And there was a couple community crunches. But it is true they have a policy of minimal communication, and that has been hotly debated over the years. Some say it's good, creates a fire wall between us and them so they can focus on their work and also not antagonize us with promised fixes while not delivering on time etc... some say it's bad because with out even promised fixes or knowledge of their direction we feel like they do nothing. I say shut up and play the game as it is or go buy a new one. What ever. That is my two cents.

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2 hours ago, sjskdjkfa said:

You're so wrong. There has been communication. There was even a dev who posted in this very thread. 

Do you mean lilpanda's reply to me from way back in 2019? That was actually before this thread even existed.  I've always found lilpanda very helpful but clearly he has a big enough job to manage their servers and I don't think he has the time anymore to answer individual server issues personally. It shouldn't really be his job to do that.  Wildcard have people that they pay to communicate with their customers, but they are notably absent in this thread.

If people have issues with servers they are free to comment on them.

Telling other forum members to shut up is incredibly rude.  

Edited by Hemplethwaite
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2 hours ago, Hemplethwaite said:

Do you mean lilpanda's reply to me from way back in 2019? That was actually before this thread even existed.  I've always found lilpanda very helpful but clearly he has a big enough job to manage their servers and I don't think he has the time anymore to answer individual server issues personally. It shouldn't really be his job to do that.  Wildcard have people that they pay to communicate with their customers, but they are notably absent in this thread.

If people have issues with servers they are free to comment on them.

Telling other forum members to shut up is incredibly rude.  

I remember jat replying somewhere in this thread, but it's grown so big I'm not inclined to go looking for one comment. Also when I said shut up, I wasn't referring to anyone, rather the recurring discussion about wild cards decision not to engage us here. And feel free to discuss that regardless, I just did lol.

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  • Angelorums changed the title to Server out Crystal Isles 836

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