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Ongoing Server Instability & Crashes


Please report official server outages using this form: https://ark.gg/outage

If you lost in-game progress such as your character, etc. due to a rollback please submit a Support Ticket to get in-game assistance.


Message added by invincibleqc

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I was wondering the same.. i guess its so raptored that people stopped complaining.. i dont understand how are people still paying money for dlcs and stuff when you cant even properly play the game of constant superlag and bugs. whenever i ask about lag in chat people reply with " get used to it its Ark it has always been like this" . This might be the worst support in online game i have seen so far. Also filling out a ticket for broken servers sounds stupid to me.. Im pretty sure they know they have poopty servers they just dont care.. why would they ? money keeps flowing ..

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Ark is unplayable at this very moment

Ark is really unplayable atm...

255 ping almost constantly, especially genesis and ragnarok are just too bad to be true.. there is an event on but timers are almost as long as x1..
With easter event coming i really hope we can get the servers on decent hardware... i want to be able to enjoy and tame during this event, since this event is the only one with cyan in it...

Please do something about our current servers state @Cedric  @lilpanda  @Jatheish 

I see ip's running 4 servers... how and why? put it on decent hardware.......


With friendly greetings,


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Just now, Jaydageezer said:


3.5x ??

Even without it is not really as it should be... a server should have 30 ping , but in stead it is always 100 on GenOne643.
i hear a lot of ppl say the same on their server. only a handful are good.

this is not how this should be.

Kicking ppl every freaking hour ... 255 ping... event or not, this is not how ark official is supposed to be played... 
some lag i can endure, but this is just stupid.

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Island servers crashing not being fixxed thru events

alot of people on island servers crashing i am reading on forums why is this not being fixxed should not have servers goin down for hours during events last event my server was robbed for over 40 hours of event hopefully this is not round two 

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Posted (edited)

651 genesis PVE - constant crashes/kicking of players

UPDATE! The server now shows as being PVP in "mode" on serverlist. And we all keep getting kicked by Battle eye....

Battlemetrix says the server is unoffical also....

Please FIX this soon - we have had this for days/weeks.


Edited by Grawlish

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A game so exciting but so unplayable and frustrating at the same time, 255 ping.


You could have noticed that since the release of the new GENESIS DLC, it becomes like a habit at WILDCARD.

They sell a season pass which should have been released at the end of 2019.

Everyone thought that WILDCARD understood its errors with the EXTINCTION release.

I understand that with this global coronavirus crisis, we are all impacted and all confined. this leads to a drop in staff.

They are nice, they put us in unusual events (x2 x3 x3.5).

Why ignore your reports and requests on https://docs.google.com/forms/d/e/1FAIpQLSd8Xn6z_RP7fxGgH_86VZAKDzqmbDboanrC51GSpr_1v9_PLA/viewform?fbzx=-1886985110369480946

You patched modifications, to modify them uselessly (example, cryopod in HLNA market, Cryosickness ...)

Without taking into consideration the remarks on our reports.

You have deleted all LEGACY servers, without really thinking that your machines are obsolete and that they should be reduced to less virtual machine.

In my post I dont want to detail the other problems that have encountered in the community ...

We all love this game, we all paid to be satisfied.

Everyone thinks it is a dupping problem, caused by Chinese or Russians, I really think it comes from the performance of your servers, and that you prefer to save for your own sake.

You will cause frustration and hatred unintentionally.

Please listen to me, and react to its constant problems on your servers.






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I definitely agree with @Mushrock89 . Huge issues in



Constant 255 ping, I have no idea if it's duping or because of the chinese community on the EU server (why you allow that is still a secret).

The only thing I know is that I've never seen any admin doing anything on the server....


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