Jump to content

Message added by invincibleqc

Please report official server outages using this form: https://ark.gg/outage

If you lost in-game progress such as your character, etc. due to a rollback please submit a Support Ticket to get in-game assistance.

Thanks!

Recommended Posts

  • Replies 3.9k
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Popular Posts

EU-PVE-Official-Ragnarok72 down its te same like

Actually yes it is.

I’ve put in a ticket everyday for almost 5 months. Call me persistent. 

Posted Images

Spoiler

same here its been happening for a while now.. I play on a server ..any server then once I leave ..and try to join it again ..its not in the list ..you can literally log onto any server and leave and its gone from the list for a time.. even though my son or daughter are on it ..its not there for me to join, and they cant invite me to it game just dashboards if they try..

really frustrating to say the least 

i play on legacy 77 the island ..GOON SQUAD

 

 

Link to post
Share on other sites

Why are servers not showing up in our server list?

After the new Crystal Isles came out, my server list is always screwed up. One day I'll have the entire list of my favorites that I have played, and then the next day I'll only have 2 or 3 and I can't find any of the servers that I know I have bases on. Is there a fix coming out for this because I have wasted hours waiting and trying to figure out how to get to my servers to play. For example... server 1491 (a new CrystalIsles) randomly disappears and then will randomly come back. I appreciate any help you can give with this. 

 

Jeremy

Edited by Wal2WalCarnage
Link to post
Share on other sites

About 20 Genesis servers are now DOWN on Small Tribes

From 120-129, only 122 and 129 are up. From 140-149, only 140 and 141 are up. From 150-159, only 150, 151, 152, 153 are up. 

 

One of those down that were mine crashed and booted everyone, then the rest on the list started going down over the next 30 minutes. If this is happening to Gen, I wonder what's happening to the other maps. 

 

And no, I'm not submitting a ticket. They are $%^&ing worthless with the tickets and this is a mass outage, not just one server. 

Edited by Rhend
Link to post
Share on other sites

Server Down 853

I know admins probably don't care. Server has been down for 6 hours now. I transfer from a different server because this was happening in the previous server i played in. I figured since CI servers are new, downtime would not be so bad. I was very wrong. Please fix server issues. I am begging you! I will sacrifice a goat to the Devil if that will help fix things. This is ridiculous. I expect to get some game time in during my day off from work. Admins ban me i don't raptoring care. Least you will see this message and still NOT DO ANYTHING ABOUT FIXING THE SERVER.  Thank you. I bet i get banned before server issues get fixed.

Link to post
Share on other sites

RJ that was 4 hours ago :) guess what! The server is still down. Surely someone looks at these server logs and sees these down times and has to see that its a problem with the servers themselves not being able to handle the load. This server is going to be down to like 90% up-time when it comes back up for this week. This is the best way to run off new players. A lot of it started happening when the game was offered free by epic and this is across multiple servers though usually not this bad. So again I point back to server load with the amount of players, dinos and building. I am with you RJ  can we please just either move away from the crappiest server provider on the market or at least force them to provide service. Waiting 12 hours on a server to return to service is not a fun way to play a game. Especially one that requires you to be online to raise your dinos  and faults you if you are not by either killing off those dinos from starvation or causing you to miss imprints Even though you had no control over that due to server issues. You want to fix QOL, make it tribe based timers, if my try isn't on then timers are halted till one comes on. At least then its our fault and not yours. 

Edited by farfraumwerkn
Link to post
Share on other sites
  • Volunteer Moderator
1 hour ago, GrumpyBear said:

I've been waiting some time now, and now that the Network Status says Healthy, I'm assuming it forgot about this server.

If it is not back up already, report it using the Server Outage form and the server management team will look into it.

Link to post
Share on other sites

A friend of mine is having trouble logging into servers on our official cluster with servers missing or timing out as well as survivetheark timing out when they try to load it. Any other site or game works fine but he cant access either of these two.

Here's the issue he's having.

When he loads up ark it only shows some servers in the server view/search screen, 10/25 of his favorites show up.

His favs are all active, i can log onto the servers on our cluster just fine and they're all up and have active players.

Logging in by IP through battlemetrics and directly time out for them.

At one point he was able to get on one of the servers but when using a transmitter it only showed four of the clusters servers.

Later that day they were again no longer able to connect or see the servers.

They've restarted their computer and router multiple times, reinstalled the game, and even deleted the servers from their favorites through steam and nothing has helped.

The game is up to date as well

He submitted a report through survivetheark about another tribe glitching through a protected zone and a couple days before, which may be nothing but not being able to load the site in addition to some server is odd.

Any idea what the problem could be? It's just so inconsistent with what he can and cant view, i have no idea what the problem is.

 

 

Edited by Jerdoni
Link to post
Share on other sites
  • noxsemper changed the title to Update broke the map. Valguero PVE 562
  • Joebl0w13 locked and unlocked this topic

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×
×
  • Create New...