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Ongoing Server Instability & Crashes


balistikas
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Message added by invincibleqc

Please report official server outages using this form: https://ark.gg/outage

If you lost in-game progress such as your character, etc. due to a rollback please submit a Support Ticket to get in-game assistance.

Thanks!

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27 minutes ago, Jenlyn26 said:

Have been playing Ark for years but I am new to having a server and wondering how you can get info when it is down and any updates? We source ours through Nitrado and can even find it today after it forced an update. Sorry for the newbie question

Good question. once upon a time they would make announcements and keep the community informed about udates and their progress, not anymore though.. Sorry I can't answer better, I think they have a twitter feed but I don't subscribe to that.

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I just playing and the server take me out. i Try everithing

Also, i download the game on another pc and i take the same Crash. 

  1. Update Windows 10 with only necessary updates not suggestions.
  2. Update Nvidia Geforce Experience.
  3. Unsub from ALL ark mods {Steam > Community > Workshop > Your Workshop Files Your Files > Subscribed Items}
  4. Log completely out Steam
  5. Delete file manager folder \steamapps\common\ARK\ShooterGame\Content\Mods
  6. Delete file manager folder \steamapps\workshop\content\346110
  7. Restart computer
  8. Log back into Steam
  9. Untick and retick the DLCs planning on playing {Steam > Library > right-click Ark > Properties > DLC}
  10. Verify Integrity Of Game Files {Steam > Library > right-click Ark > Properties > Local Files}


     


1661255460_Screenshots11_6_202211_22_25PM.thumb.png.0e17167b2cd53ed3a8ba5924a0e35c03.png

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@IXIcalibur and @ChaosZero I had similar crash(and my tribemates)

It was because I took cryopoded zomdodo in my inventory.
It was crashing everyone coming in the render range.

We tried to set the event as active but it didn't helped, then they rolled back to the save before I took that cryopod in my inventory and now all good.

Basically solution is, you will need to somehow remove zomdodo cryopod from your (/whomever has it) inventory.

I am playing on unofficial servers so I reported this to our admins and they were helpful in my case.
Good luck as I am not sure how you will get yours solved as you are facing that issue on official I think.

Attaching my crashlogs crashlogs.log which are similar to yours.

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  • 2 weeks later...

Server 992 came back up after 40 minutes and was crashed again in 4 minutes. I'm done with your game WC. Look at this downtime. They are crashing the server less than every hour, sometimes within 5 minutes.

Beginning End Duration
11/29/2022 4:09 AM Ongoing 00:06
11/29/2022 3:09 AM 11/29/2022 3:54 AM 00:45
11/29/2022 1:28 AM 11/29/2022 2:19 AM 00:51
11/28/2022 11:52 PM 11/29/2022 12:43 AM 00:51
11/28/2022 10:32 PM 11/28/2022 11:22 PM 00:51
11/28/2022 8:41 PM 11/28/2022 9:31 PM 00:51
11/28/2022 5:25 PM 11/28/2022 6:10 PM 00:45
11/28/2022 3:04 PM 11/28/2022 3:50 PM 00:45
11/28/2022 1:38 PM 11/28/2022 2:34 PM 00:56
11/28/2022 11:33 AM 11/28/2022 12:18 PM 00:45
11/28/2022 10:12 AM 11/28/2022 10:57 AM 00:46
11/28/2022 8:06 AM 11/28/2022 8:52 AM 00:45
11/28/2022 5:20 AM 11/28/2022 6:16 AM 00:56

 

Edited by mudplayerx
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