Ongoing Server Instability & Crashes

[Zaramek]

Agreed I am on 1479 gen 2 been rollback for a week now over and over again u log in kicks u rolleback again

Edited September 11, 2021 by Zaramek

[MateusCZorzenon]

Gen 2 Eu-pve-919 all time crash and go for offline and back big roll backs :(

 

alot players lose stuffs dinos etc very sad it 

 

please fix server 

[jbkny]

Gen 2 maps crashing every 5 minutes fix your raptoring game i cant even leave the map because it crashes right when i get to a console to transfer unbelievable 

[Aleriah]

After the patches this weekend, the crashes have become even worse!!!

The server has gone from 93% uptime to 81% over the past week.

Please stop trying to fix things - you're only making it worse as shown per screenshot!

 

[Omegadal888]

Since their last patch they made, apart from the fact that they made a 4-day roll back in which they do not give a reason why, the server has been very unstable, and the reality is that it is very exhausting to be sending reporter tickets every time The server crashes, what is happening and why is a reason not given why it is happening?

[Naturalone]

What in the actual frig is happening, I bought both genesis DLC’s and have not even been able to play them. The continuing roll backs, lag, timing out, sometimes the server is not even there!!!!  FFS, I’m fed up with this bs.  I want my money back.  Figure it out or give us our money back. You guys (wildcard) don’t even say jack about any of it like it’s normal.  Fix it!!!!!

Super pissed Naturalone!

[Hurebhsdyrgsg]

Same on every map

[Orange12]

服务器忘记了，而且我的生存者里面的服务器也消失了，收藏的也没了，历史记录也查不到，怎么才可以找到自己的角色在那个服务器，求大佬们支个招，十分感谢！

[wizard03]

your gonna like aberration.  

[Zapha]

8 hours ago, Naturalone said:

What in the actual frig is happening, I bought both genesis DLC’s and have not even been able to play them. The continuing roll backs, lag, timing out, sometimes the server is not even there!!!!

You will get used to it.

[MMaas]

First day on ARK?

I remember I was about to demand a refund when first playing ARK for all the issues I had with just a simple splitscreen game. And then I noticed on the forum that the bugs are just a feature with new surprises every day.

On a serious note: Your account is 3 years old, in all those years you could have seen how ARK is handled. Why on earth did you buy the DLC without first seeing the forum? Everyone playing ARK for an extended period knows by know how things are (not always) handled.
Don't get me wrong, I'm not defending it, but you could have known the mess you were about to enter.

[ARH4NGEL]

Guys, are you tired of being held for idiots for a long time?
There are already a very large number of us here, and all of us have the same problems with accessing GenTwo servers.
To our requests "explain what is happening with the servers and when will it be fixed?" management is not responding.
Therefore, if you want to influence the situation, you need to make them understand that if they do not find a solution to the problem, they will lose their audience. And so that they do not doubt this about our intentions, we must withdraw their funds that were paid for the GenTwo product, which is not ready for stable play, and we must do this all together in order to achieve a resonance.
I am not urging anyone to make this decision rashly.
If you are ready to endure further, stay the same forum fighters and endure further, no one will answer you anyway.
For those who want to influence the situation, I recommend in the near future to transfer all their valuable property from GenTwo servers to old servers that are stably online and withdraw payment for the GenTwo patch until they fix the servers and make a public statement that everything works stably. When they see that they have to return money for a patch that they have already pledged and released and are losing money, they will have to do something to get customers back to them. You can buy the patch itself again at any time, so you don't lose anything.


This is not a protest action, I'm just tired of tolerating their irresponsibility and indifference to the problem and the players.
Think for yourself, when you have already paid for a product that is not ready but everyone is playing and does not demand their money back, they will not particularly worry that the servers are crashing. And when they start to incur losses because the players demand their funds back, then they will have to act. We need resonance to get them to do their job! We will pay them for it and we want a quality product. Why is there no such problem in other online games? Let them then change the partner agreements who provide hosting to them or change the equipment for a more stable one, even if they do at least something and are counted in front of us, since we are their customers and we want to know why the hell we cannot use what we bought.

[Razen]

They never fixed their servers, they won't do it now for sure

[MrFroxx]

On 1/16/2019 at 8:28 PM, GP said:

 

Servers 125 and 126 Genesis SmallTribes on PS4 have been offline/down for over 15 hours. Can you pass the message. No one can play..

[ActionNeeded]

will we get the gen2 server under 50% uptime this week? we are on the best way. just unbelievable

 

hopefully people learned from this poopshow that wildcard is presenting us and wont buy ark2.

[Doomette]

It would be lovely to not have to deal with 5-6 failed logins before actually getting in the Gen2 server I play on (official PVE, XBox). And if rollbacks could stop wasting hours worth of progress that would also be great. I expected crappy performance at release so I waited, but it’s still embarrassingly bad.  

[ArminPlugin]

Server 920 are 11 times down Today. How many more that Wildcard fix that?

[Doomette]

Also, getting a login lock because you’re just trying to get back into your crappy server? Particularly lame. 

[Aleriah]

Another server crash/outage lasting for 9!!! Hours.

Genesis II is becoming completely unplayable.

Please fix these issues!!!!

 

Best,

 

Aleriah

Arkadia Tribe

Genesis II - 919

 

[AmericanWolfman]

I have not been able to log onto 1482 for around 5 days now can someone please look into this? I'm a solo player and can't get my character off to go refresh my other server.

[Mai]

gen2 971 down for almost 15 hrs https://prnt.sc/1s4m7lt

many people have already reported it thru the outage link since it started....

[wja.esterhuysen]

If Ark Genesis 2 is offline more that it is one - Then ARK 2 will fail even more?

Should the community consider a refund request if they can not play the game that they payed for?

[Aleriah]

And yet more outages of 919 - the 7 day server uptime was 93% on Thursday, today (Tuesday) it is down to 74%... That's A LOT.

Please fix this... We all keep posting numerous outage reports to no use.

 

[RGuimaraes]

SERVER OFF FOR 6 DAYS

IMPOSSIBLE TO PLAY

I WANT MY MONEY BACK

I didn't pay for it

[BibaBoba]

Guys, I'm interested here, and when the conquest server is wiped?

In addition, the Servers have been working for a long time, and there is no online.