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Ongoing Server Instability & Crashes


balistikas
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Message added by invincibleqc

Please report official server outages using this form: https://ark.gg/outage

If you lost in-game progress such as your character, etc. due to a rollback please submit a Support Ticket to get in-game assistance.

Thanks!

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2 hours ago, Pathologist said:

936 crashed again... look at this: https://www.battlemetrics.com/players/940660185

 

This is the possible duper. This guy has been on more than 250 servers the last days and, impossibly has 3k hours on 936 which is not even running 3k hours since release...

player names aren't unique -- there are several (a lot) players with the name 123. battlemetrics just lumps them together.

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9 hours ago, Cookieman2756 said:

It is down for my whole tribe, it doesn't pop up when it is searched and it isnt any of the favourites servers, im not quite sure what you mean by the server is changing but would that change its number and name?

No, it changes the IP, think of it like if a website changes web addresses but keeps the same layout, or like when people change phone numbers but not families, the number that was memorized is gone (or changed) and the new one has what you are looking for. 

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PVE-Official-GenTwo992 - https://www.battlemetrics.com/servers/ark/11747024

Its like you want to do stuff but cant because of the crashes, lag, and rubberbanding. I really hope people arent fooled with Ark 2 and willing to shell out hard earned cash for this type of nonsense.

Take note of all the WC devs staying silent, not even so much as acknowledging there is an obvious issue with the 2nd wave of Gen2 servers: the 900 ones. Same servers, same daily issues, same lack of response/acknowledgement. Imagine if this happened in the real work world..

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This server is taking down every 30 minutes. Rolllbacks every time. It's almost impossible to do any mission in the simulation, because you just don't have enough time to finish that. Even if you have done that, you will lose your stuff and progression because of a rollback. https://www.battlemetrics.com/servers/ark/11708264 Check the battlemetrics statistics, this is horrifying! Please, make something, we can't play on this server... And we can't move to another one, because no one can guarantee that another server won't be the same. 

image.png

Edited by StreetKing12
bad grammar
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Hi all!

I writing  for about 60 players names.We playing on legacy 946 Gen 2 server, wich always crashing .The sever  is most time  down.We asking you to check out what is the problem with this sever and please repair it. This problem exist on eu servers only 947 and 946,the other 2 legacy server wich is 948 and 949 is stable ,not crashing.We check battlemetrics and the sever rank -534.

Server failed to respond to query9 minutes ago
Server failed to respond to query11 minutes ago
Server failed to respond to query13 minutes ago
Server failed to respond to query15 minutes ago
Server failed to respond to query17 minutes ago
Freddy left the game19 minutes ago
Grumpy left the game19 minutes ago
[MKH] ♣Zétény♣ left the game19 minutes ago
[AdeL]3doosH left the game19 minutes ago
zehtan left the game19 minutes ago
313 left the game19 minutes ago
Buddy™ left the game19 minutes ago
Babylon left the game19 minutes ago
So this happening every 30 min,15 min restart the server and then we play 30 min then crashing again.
 
Thx for reading my post ,and we hopfully waitng you answer .
 
Sincerely:
 
Schuriken,Wictor,Pol68,Danibubu,Runnig Frag ,REDBULL  and the others players of legacy 946 GEN2.
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Gen 2 934, 935, 936, 937, 938 and Gen 2 Legacy 946, 947.

All this 7 (7!) servers are on the same physical machine. When one of this servers crash it often drags all the other servers with it.

Example of this morning:

At 07:33 server 938 crashes.

lw6sGnf.png
 

At 07:58 while 938 is not responding (crashed, crashing, generating dump, or even booting), all the other servers on the machine start crashing one after other

yL4gUL0.png

This is just a real example of this morning. This exact same behaviour is happening 10-15 times a day on this machine. When one server crashes it grabs all the other servers on the same machine with it.

I would speculate about this is some memory leakage on the crashing server that hog the resources of the machine until every server crashes, result of limited shared resources (RAM) of the physical machine. But this is just speculation.

What is clear is that until you take a look at it and move some server to another machine or increase the shared resources this situation is not gonna improve. Please do it soon so we can enjoy gen2 without being worried all the time about if we can do x thing because it may crash or not. @lilpanda @Cedric

Edited by arkark
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EU-PVE-Official-GenTwo935

Has been constantly crashing since the latest patch like 10+ times per day. I'd really like to enjoy Gen2 and the summer event, but unless something is done its just basically a massive waste of time to try and play like this. After having crafted the same items the 3rd time due to constant crashes & rollbacks it just gets dumb...

https://www.battlemetrics.com/servers/ark/11708323

I've submitted several reports on the http://ark.gg/outage -form and also reported this on twitter to the devs and to the survivetheark -twitter... :(

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