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Ongoing Server Instability & Crashes


balistikas
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Message added by invincibleqc

Please report official server outages using this form: https://ark.gg/outage

If you lost in-game progress such as your character, etc. due to a rollback please submit a Support Ticket to get in-game assistance.

Thanks!

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Genesis 2 performance its horrible. We are playing all the time in 938 with 200-255 ping. Dinos just teleport and dissapear all the time. Even taming a bee becomes a challenge.

I think each bare metal server was hosting 3 servers before (27015, 27017 and 27019), but with genesis you seem to be running 5 servers or more in the same hardware (27015, 17, 19, 21 and 23) ? Whatever you are trying to do, probably with more powerful machines is not working at all, rendering to a very poor latency.

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I am not sure if this is like a NORMAL thing... but in the last few days nothing has been said, or seemingly done to address this issue and it is getting worse. I downed a 150 Rex today at 1330 EST and because of the crashes and rollbacks I stopped even attempting anything for it today at 1800 EST... When I logged in today at 2200 EST the REX WAS STILL DOWN AND AT HALF TORP.... I hope reading that lets it sink in. We in the community of GenTwo995 would very much like for some kind of assistance or knowledge on even just if the issue is being looked at. I mean, this is more than a little ridiculous. Most of us have put quite a bit of work into the server through more tolerable crashes but for almost 3 days it has been 1 hour or 30min of UP TIME... Anything that you would provide in information would be great.

 

Also, we are aware that we are probably not the only server experiencing this, but I am pretty confident even those servers would like some kind of statement or post either telling us to just suck it up and transfer out or that someone is actually DOING something about it.

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Server NA-PVE-Official-GenTwo 993 is crashing every 10 minutes or less. Please help us take our characters out. https://www.battlemetrics.com/servers/ark/11747015/downtime

Beginning End Duration
06/15/2021 3:09 AM Ongoing 00:12
06/15/2021 2:55 AM 06/15/2021 2:59 AM 00:04
06/15/2021 2:35 AM 06/15/2021 2:46 AM 00:10
06/15/2021 1:54 AM 06/15/2021 2:00 AM 00:06
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06/14/2021 6:11 PM 06/14/2021 6:25 PM 00:14
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06/14/2021 1:58 AM 06/14/2021 2:10 AM 00:12
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06/06/2021 11:10 AM 06/06/2021 11:14 AM 00:04
06/06/2021 2:53 AM 06/06/2021 2:57 AM 00:04
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The center 77 is experiencing problems too, I made the mistake of transferring from scorched 134 this morning, transferred fine at my center base. Then lost connection and rollback occurred, now I can't find my player, there is not an option to download it!! I've lost alot of tames this past couple of weeks to all the issues, now I can't download my survivor! Frustrating is an understatement 

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Owing to the fact the Wildcard has made the decision to provide TWO OC servers, Im forced to play on an NA server.

Now, I dont care about the ping, the lag poops me no end, but the raptoring server will not stay up for more than 30 mins at a time. Now, this is unacceptable. I paid for this trash, with the purchase of Genesis 1. This, from a game at release? What a quokka poop. EA, and DICE on BF, have dropped turds. But Genesis Two? This is the biggest, steaming pile of Giga poop that I have ever seen.  The new Cyberpunk stunk like a rotting Turtle. But still, Genesis Two, stinks like a huge load of sweaty Giga testicles.

The raptorING game is UNPLAYABLE.

Every release, poop goes wrong. And we, the idiot players, lap it up, and tell ourselves, they'll fix it. But, THEY NEVER DO. Every map has issues. Every map has lag. 

WILDCARD FIX THIS raptorING ABORTION.

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  • Noehlepoehle changed the title to Official EU Server do not appear in server list (XBox/PC)

The server crashes at least once every 30 min to a hour roll backs are common with the crashes and the game is pretty much unplayable. The server is just a chat room you cant go out of your base because you know the server will crash. It has been reported by many players yet there has been no noticable difference in the server and WC has not said anything about it. Would be nice to hear at least something from WC saying they are looking into it are they are working on it. 

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  • Volunteer Moderator
1 hour ago, Reaper1922 said:

We shouldn't have to pay for the game play test it for them and then pay for a server because its still broke 

The players have been play testers for Ark for 6 years now.

Also, you don't pay for the servers. They are not included in the price or the license of the game. You paid for the single player version. That's why they change, add and remove servers at will. Since you didn't pay for them, and WildCard pays to run them. They could shut them all down if they wanted to. Not that that would be good PR.

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I run my own private Unofficial server and have a population of about 5 folks. We're trying to finish up Genesis part 1 and keep getting server crashes in the middle of the escort mission with the turtle. This happened 3 times last night and earlier in the morning only one person was logged in and the server died while he was swimming and he logged in dead because of the instability. Prior to Genesis II launch, my server was very stable, but post Gen2 launch I fear even attempting a mission.

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The void wyrm breath causes players on both of my Nitrado PC Steam/ Epic Servers running Genesis 2 and Ragnarok both on server version 329.45.

In singleplayer there seems to be no issue with the void wyrm at all though.

Is this just an issue when playing on a dedicated server?

Edited by DoofusDoofington
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57 minutes ago, XaralDoBruxo said:

Hello.

 

To whom it may concern: PC server 926 (Genesis 2) is down for over 4 hours at this point. Outage report has been filed

Our gen 2 919 server has been down the same amount of time (5 hours) filled out server outage form,and many others have done the same,and still no server XD Gotta love wildcard.

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2 hours ago, Jokov said:

Hello Guys ,

Just a little post  (after a ticket for server Outage ) to said ,after 3 days of usual fail save in game ,(causing 15 min roll back,like 7/15 per days),

the EU-PVE-Official-GenTwo924  is down since 4H.

Can we have some news? a planified maintenance? else?

Thanks

And 7h down ,still no information ...

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  • bootstraptv changed the title to 899 gen two down 13+ hours
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