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Ongoing Server Instability & Crashes


balistikas
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Please report official server outages using this form: https://ark.gg/outage

If you lost in-game progress such as your character, etc. due to a rollback please submit a Support Ticket to get in-game assistance.

Thanks!

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Friday night server update cost us 3 hours, Saturday night, 8 hours, and it has been 4 hours tonight.  During this event some servers were robbed of so far 15 hours of a rare 72 hour event.  Please fix the server to auto start after an update or CEASE UPDATING thru events!  You are giving everyone that is on your MAIN server cluster an advantage over those not on it.

our server [Official CrystalIsle812] has had 30% downtime the past 7 days!  This is reasons for firing people.

 

Edited by Norsha
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23 hours ago, LEDminer said:

Over 2 thousand posts, yet Wild Card still works at the same pace they've been going for since the game came out. I'm sure that 2 thousand posts later they still won't be doing things any faster.

I'm sure they already acknowledge the issue and are working on it (one of the recent CCs mentioned some server side work.) It's just a matter of people being patient enough and waiting for it to come.

But don't get me wrong, complaining and reminding certain issues is helpful in many cases, but with this company it isn't.

You are Captain Obvious are you not.  I knew you were hiding somewhere :P

 

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Its not first time

LEGACY-OC-PVE-Ragnarok39 has been down again for 3 hours already.

https://www.battlemetrics.com/servers/ark/6858642/downtime

 

Can you guys check the incident server and fix the problem.

I was happy that the evo event can be extended for 24 hours, but now I rather the event never come !

Edited by GhostFKY
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After update v313.33 - 09/18/2020 
The servers in general seem to be running way worse, Resulting a greater amount of input lag, General lag hiccups. And unusually high ping for servers when half of the usual population of a given server logs in. And battlemetrics is often times having trouble getting a query from said servers. which is resulting in battlemetrics listing them as offline or invaild.  

https://www.battlemetrics.com/servers/ark/4760361/downtime
https://www.battlemetrics.com/servers/ark/4760388/downtime
https://www.battlemetrics.com/servers/ark/4760353/downtime

 I am unsure how many total servers are affected. But its clear there has been a sharp decline in general performance. 

 

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GenOne-584 has become unplayable.  It is being held hostage by 3-4 players.  As soon as they come online the ping jumps to 255 and crashes within 2 server queries.  You are not able to raise dinos.  You are not able to run missions.  You are not able to farm.  My tickets have gone unanswered.  My outage reports have been ignored.  And I am being ignored on the official discord as well.

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What is going on with the lack of transfers and servers disappearing constantly, 1011, 889, I have no problem transfering to na servers but as soon as I hit an oc (nzl based) there are major problems

it would be nice to get an answer like: “we are aware of the issue and are currently working to resolve it, thank you for your support and keep surviving!”

Go on devs I dare you to answer either to this post or the other that sakes the same question

 

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This will get bumped into the long thread of people complaining about this with NO ANSWER WHATSOEVER so I will try and assist!

For me the ext oc 1011 won’t allow transfers out for days now with no help at all from support, thankfully I have another char but after trying to transfer to oc rag 889 this just seemed to delete the char, after trying 4 other servers without the character showing in download tab it finally appeared in a more stable map that is not oc

avoid 889 and 1011 until who knows when because wildcard suck at fixing a game and seem to just be a bunch of cowboys ‘playing it by ear’

dont bother posting or sending a ticket it won’t help at all, the devs seem to be just avoiding eye contact or hiding under the bed while we knock at the door

 

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