Ark crashing on startup

[craydon]

Ark crashing on startup

iv updated all drivers and windows updates and still getting this crash error    

i have a RTX 2080 SUPER,       INTEL I7 9700K    16Gs RAM 

---------------------------
The UE4-ShooterGame Game has crashed and will close
---------------------------
LowLevelFatalError [File:D:\ArkSVN-Live310\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp] [Line: 201] 
Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0020 - 'INTERNAL_ERROR')


VERSION: 310.19
KERNELBASE.dll!UnknownFunction (0x00007ffdc648a859) + 0 bytes [UnknownFile:0]
ShooterGame.exe!FError::LowLevelFatal() (0x00007ff7ab427da5) + 0 bytes [d:\arksvn-live310\engine\source\runtime\core\private\misc\outputdevice.cpp:354]
ShooterGame.exe!TerminateOnDeviceRemoved() (0x00007ff7ab7fb5a0) + 0 bytes [d:\arksvn-live310\engine\source\runtime\windows\d3d11rhi\private\d3d11util.cpp:214]
ShooterGame.exe!VerifyD3D11Result() (0x00007ff7ab7fb7ac) + 0 bytes [d:\arksvn-live310\engine\source\runtime\windows\d3d11rhi\private\d3d11util.cpp:250]
ShooterGame.exe!FD3D11EventQuery::WaitForCompletion() (0x00007ff7ab7eb249) + 313 bytes [d:\arksvn-live310\engine\source\runtime\windows\d3d11rhi\private\d3d11query.cpp:168]
ShooterGame.exe!FD3D11DynamicRHI::RHIEndDrawingViewport() (0x00007ff7ab7ff13e) + 0 bytes [d:\arksvn-live310\engine\source\runtime\windows\d3d11rhi\private\d3d11viewport.cpp:619]
ShooterGame.exe!FRHICommandListExecutor::ExecuteInner_DoExecute() (0x00007ff7ab85da18) + 0 bytes [d:\arksvn-live310\engine\source\runtime\rhi\private\rhicommandlist.cpp:249]
ShooterGame.exe!TGraphTask<FExecuteRHIThreadTask>::ExecuteTask() (0x00007ff7ab864194) + 32 bytes [d:\arksvn-live310\engine\source\runtime\core\public\async\taskgraphinterfaces.h:871]
ShooterGame.exe!FNamedTaskThread::ProcessTasksNamedThread() (0x00007ff7ab396a28) + 0 bytes [d:\arksvn-live310\engine\source\runtime\core\private\async\taskgraph.cpp:939]
ShooterGame.exe!FNamedTaskThread::ProcessTasksUntilQuit() (0x00007ff7ab395bdd) + 0 bytes [d:\arksvn-live310\engine\source\runtime\core\private\async\taskgraph.cpp:680]
ShooterGame.exe!FRHIThread::Run() (0x00007ff7ab868da2) + 0 bytes [d:\arksvn-live310\engine\source\runtime\rendercore\private\renderingthread.cpp:226]
ShooterGame.exe!FRunnableThreadWin::Run() (0x00007ff7ab478866) + 0 bytes [d:\arksvn-live310\engine\source\runtime\core\private\windows\windowsrunnablethread.cpp:73]
ShooterGame.exe!FRunnableThreadWin::GuardedRun() (0x00007ff7ab478728) + 8 bytes [d:\arksvn-live310\engine\source\runtime\core\private\windows\windowsrunnablethread.cpp:26]
KERNEL32.DLL!UnknownFunction (0x00007ffdc7e37bd4) + 0 bytes [UnknownFile:0]
ntdll.dll!UnknownFunction (0x00007ffdc918ced1) + 0 bytes [UnknownFile:0]
ntdll.dll!UnknownFunction (0x00007ffdc918ced1) + 0 bytes [UnknownFile:0]
 

[AxaLd]

having the exact same issue straight after the update

[qsohzmani]

I have same issue .. I reinstalled 2 times and also validated the game .. I tried  even to installed it in other SSD and HDD .. and doesn't work .

I tried most solution I found in the internet or the people who had same issue .. nothing work with me.

Noted: the GPU last update RTX 2070 S and also window last update.

I9 9900k

16 GB RAM

 

All games work perfect except this one

I just bought it from steam for nothing if we cant play it!!

[ReturnOfTheMaQ]

just out of curiosity are you guys on official or one an unofficial server, we host through Gportal and I've just experienced the same issue...... FFS

[qsohzmani]

3 hours ago, ReturnOfTheMaQ said:

just out of curiosity are you guys on official or one an unofficial server, we host through Gportal and I've just experienced the same issue...... FFS

Can we choice the servers if official or unofficial before I launch the game from steam??

 

Because with me this issue when I launch the game.