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What happened to the paid Bionic Skins?

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What happened to the paid Bionic Skins?

So I’ve recently got into ark and decided to buy the Bionic Skins for Ark since there was a discount for 10% off. But the game doesn’t have it in my character in solo or multiplayer. Why don’t I have it? I have it installed but the game says I don’t have them. What’s going on? I was really hoping to have the skins. Please can someone help?

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