Human123Tribe123 Posted March 19, 2020 Share Posted March 19, 2020 [BUG] All cryopoded Dinos dead in cryofridge after under 7 Days Today I logged in and all of my Cryopod dinos INSIDE THE FRIDGE are dead. I logged in 12.3 the last time and had ~150 Gasoline in the generator left and everything was connected. Today on 19.3 ALL dinos are dead. Server Extinction 469. Please help. What can I do? This hurts so much. Hundreds of hundreds of hours, if not thousands. What can I do? Does anyone else have this Problem? I'm afraid Wildcard support will not care. Anyone else had success? Thanks Link to comment Share on other sites More sharing options...
shadowkyuubi Posted March 19, 2020 Share Posted March 19, 2020 Were the cryo pods full power on March 12? Link to comment Share on other sites More sharing options...
Human123Tribe123 Posted March 19, 2020 Author Share Posted March 19, 2020 Yes Everything was fine, constant gasoline until then in the gen and everything connected. Today was the day I wantet to get new oil and gasoline Link to comment Share on other sites More sharing options...
Dws Posted March 19, 2020 Share Posted March 19, 2020 When the power goes out on a cryo fridge, before looking in the inventory you must power it back on. That will keep them from dying Link to comment Share on other sites More sharing options...
Human123Tribe123 Posted March 19, 2020 Author Share Posted March 19, 2020 They can't die. The power was off for 1 day at most, as my other eggs in the fridges indicate. They where at full charge 30 days. The Fridges have been powered all the time. Just the last 1-2 days not because gasoline went out. This is a gamebreaking bug if you ask me. I lost everything and I'm really concerned support can't / doesn't do anything about it. I hope they can help. I'm asking myself how such a bug can even be in the game. I always loved and played this game. Overseeing it problems because it's a good one but this.. oh wow. I can't describe how I feel right now. 3 Cryofridges full of dinos and breeds. Everything archieved on my own @ Official PvE. Link to comment Share on other sites More sharing options...
Demerus Posted March 19, 2020 Share Posted March 19, 2020 1 hour ago, Human123Tribe123 said: They can't die. The power was off for 1 day at most, as my other eggs in the fridges indicate. They where at full charge 30 days. The Fridges have been powered all the time. Just the last 1-2 days not because gasoline went out. This is a gamebreaking bug if you ask me. I lost everything and I'm really concerned support can't / doesn't do anything about it. I hope they can help. I'm asking myself how such a bug can even be in the game. I always loved and played this game. Overseeing it problems because it's a good one but this.. oh wow. I can't describe how I feel right now. 3 Cryofridges full of dinos and breeds. Everything archieved on my own @ Official PvE. If those cryo fridges were not accessed for a long period and they lose power then the pods insta-die. Yes it is a horrible bug like many others still not fixed such as character xfer loss. Link to comment Share on other sites More sharing options...
HiImZech Posted March 19, 2020 Share Posted March 19, 2020 you have to render the fridge in every 7 days or the game marks them to die its also good to open them every time you render them. may not serve any purpose but do it anyway Link to comment Share on other sites More sharing options...
Human123Tribe123 Posted March 19, 2020 Author Share Posted March 19, 2020 No I had an offline time of over 8 days before and they didn't die. Some structure decays but that was it. I hope that support checks server logs and restores them. I've already submited a ticket. I just log in every 7 days and messed up one time then it was 8 or 9. That was months ago. But I never expected my dinos in a powered cryofridge to die. thats why I have them, right? The irony is if I had them in a fridge or my inventory they would be alive. Link to comment Share on other sites More sharing options...
DMTKenna Posted March 19, 2020 Share Posted March 19, 2020 I've had this happen from opening an unpowered cryofridge. Killed 47 tames. Fortunately all herbivores so minor utility loss. Do a support ticket they will restore only up to 10 apparently. Link to comment Share on other sites More sharing options...
bobeeb Posted March 19, 2020 Share Posted March 19, 2020 never open an unpowered cryofridge, its an very old bug and still not fixed i think your power cables decayed and u openend the fridge. to prevent death u need to power up the fridge before opening, and sorry for your loss Link to comment Share on other sites More sharing options...
Human123Tribe123 Posted March 20, 2020 Author Share Posted March 20, 2020 All cables where there. They decayed once before but I put new cables and power before I looked into the fridges that time I guess. I got a very, very disappointing answer from support. Just some copy pasted poop saying I need screenshots, they only restore lvl 150 and not to give my passwort away. I have 3000 hours but that was it. Link to comment Share on other sites More sharing options...
SnowboundGem Posted March 20, 2020 Share Posted March 20, 2020 Whilst I commiserate for your Dino loss and offer the same speculations and ideas of know issues as stated by others here. There is a known cryo fridge issue but I'm wondering if someone else logged in maybe a tribe member and opened the fridge without realising it had maybe become unpowered. If on servers there may have been a rollback after you last logged in therefore not saving your last reset of timers? Also your title is a bit confusing 'after under 7 days' Link to comment Share on other sites More sharing options...
Volunteer Moderator invincibleqc Posted March 20, 2020 Volunteer Moderator Share Posted March 20, 2020 10 hours ago, HiImZech said: its also good to open them every time you render them. may not serve any purpose but do it anyway Only if the fridges are powered, though. You can learn more there: Link to comment Share on other sites More sharing options...
Luewen Posted March 20, 2020 Share Posted March 20, 2020 43 minutes ago, invincibleqc said: Only if the fridges are powered, though. You can learn more there: What he said. Never open unpowered cryofridge. Link to comment Share on other sites More sharing options...
DMTKenna Posted March 20, 2020 Share Posted March 20, 2020 You may have misunderstood the support response. They won't only restore lvl 150s they will restore up to 10 Dino's at lvl 150. I lost 47 to the cryofridge bug they restored 10 of them at lvl 150 even tho some were lower than that and some were higher. Link to comment Share on other sites More sharing options...
HiImZech Posted March 21, 2020 Share Posted March 21, 2020 On 3/20/2020 at 12:15 AM, Human123Tribe123 said: No I had an offline time of over 8 days before and they didn't die. Some structure decays but that was it. I hope that support checks server logs and restores them. I've already submited a ticket. I just log in every 7 days and messed up one time then it was 8 or 9. That was months ago. But I never expected my dinos in a powered cryofridge to die. thats why I have them, right? The irony is if I had them in a fridge or my inventory they would be alive. that's because someone was in the area before 7 days so your fridge are not affected this time it didn't and there's no such thing as server log Link to comment Share on other sites More sharing options...
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