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Linux Client Crash on Startup (Log Posted)

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Linux Client Crash on Startup (Log Posted)

It repeatedly crashes within 5 seconds of startup.  My client has no mods and has ran fine until last nights update:

 

Generating report for minidump

 

Application version 1.0.0.0

... built from changelist 0

 

OS version Linux 5.4.0-14-generic (network name: username-linux)

Running 8 x86_64 processors (16 logical cores)

Exception was "SIGSEGV: invalid attempt to access memory at address 0x00000003"

 

<SOURCE START>

<SOURCE END>

 

<CALLSTACK START>

Unknown!/home/username/.steam/steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1cc2f32] + some bytes

Unknown!/home/username/.steam/steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x9ae23f] + some bytes

Unknown!/home/username/.steam/steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1cc3c64] + some bytes

Unknown!/lib/x86_64-linux-gnu/libpthread.so.0(+0x15540) [0x7efbff483540] + some bytes

Unknown!/home/username/.steam/steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1cc407b] + some bytes

Unknown!/home/username/.steam/steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1d13f6c] + some bytes

Unknown!/home/username/.steam/steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1d06795] + some bytes

Unknown!/home/username/.steam/steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x2574799] + some bytes

Unknown!/home/username/.steam/steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x37387a9] + some bytes

Unknown!/home/username/.steam/steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x37369d2] + some bytes

Unknown!/home/username/.steam/steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x38a1e18] + some bytes

Unknown!/home/username/.steam/steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x38a8d36] + some bytes

Unknown!/home/username/.steam/steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1c9208d] + some bytes

Unknown!/home/username/.steam/steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1c918e6] + some bytes

Unknown!/home/username/.steam/steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x258ba8a] + some bytes

Unknown!/home/username/.steam/steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x259848d] + some bytes

Unknown!/home/username/.steam/steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1c8c84f] + some bytes

Unknown!/lib/x86_64-linux-gnu/libpthread.so.0(+0x9669) [0x7efbff477669] + some bytes

Unknown!/lib/x86_64-linux-gnu/libc.so.6(clone+0x43) [0x7efbfebd7333] + some bytes

 

Assertion failed: Assertion failed: GRHIVendorId != 0 [File:F:\build\trunk\Engine\Source\Runtime\RHI\Private\RHI.cpp] [Line: 539]

 

 

 

[Callstack] 02 0x0000000001cc2f32 /home/username/.steam/steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1cc2f32]

[Callstack] 03 0x00000000009ae23f /home/username/.steam/steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x9ae23f]

[Callstack] 04 0x0000000001cc3c64 /home/username/.steam/steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1cc3c64]

[Callstack] 05 0x00007efbff483540 /lib/x86_64-linux-gnu/libpthread.so.0(+0x15540) [0x7efbff483540]

[Callstack] 06 0x0000000001cc407b /home/username/.steam/steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1cc407b]

[Callstack] 07 0x0000000001d13f6c /home/username/.steam/steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1d13f6c]

[Callstack] 08 0x0000000001d06795 /home/username/.steam/steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1d06795]

[Callstack] 09 0x0000000002574799 /home/username/.steam/steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x2574799]

[Callstack] 10 0x00000000037387a9 /home/username/.steam/steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x37387a9]

[Callstack] 11 0x00000000037369d2 /home/username/.steam/steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x37369d2]

[Callstack] 12 0x00000000038a1e18 /home/username/.steam/steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x38a1e18]

[Callstack] 13 0x00000000038a8d36 /home/username/.steam/steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x38a8d36]

[Callstack] 14 0x0000000001c9208d /home/username/.steam/steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1c9208d]

[Callstack] 15 0x0000000001c918e6 /home/username/.steam/steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1c918e6]

[Callstack] 16 0x000000000258ba8a /home/username/.steam/steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x258ba8a]

[Callstack] 17 0x000000000259848d /home/username/.steam/steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x259848d]

[Callstack] 18 0x0000000001c8c84f /home/username/.steam/steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1c8c84f]

[Callstack] 19 0x00007efbff477669 /lib/x86_64-linux-gnu/libpthread.so.0(+0x9669) [0x7efbff477669]

[Callstack] 20 0x00007efbfebd7333 /lib/x86_64-linux-gnu/libc.so.6(clone+0x43) [0x7efbfebd7333]

 

<CALLSTACK END>

 

0 loaded modules

 

Report end!

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I was using 440.xx drivers.  I rolled back to 435 just to test and still no luck.

I'm curious, what is your log showing?  Look in:

/home/.steam/steam/steamappas/common/ark

Once there, you should see a bunch of "crashinfo" folders.  Go in one and look at:

diagnostics.txt

Is it the same error?

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Looks to be the same as the others

--

Generating report for minidump

Application version 1.0.0.0
 ... built from changelist 0

OS version Linux 5.3.0-40-generic (network name: nameless-5550)
Running 4 x86_64 processors (8 logical cores)
Exception was "SIGSEGV: invalid attempt to access memory at address 0x00000003"

<SOURCE START>
<SOURCE END>

<CALLSTACK START>
Unknown!/home/removed/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1cc2f32] + some bytes
Unknown!/home/removed/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x9ae23f] + some bytes
Unknown!/home/removed/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1cc3c64] + some bytes
Unknown!/lib/x86_64-linux-gnu/libpthread.so.0(+0x12890) [0x7f97e303a890] + some bytes
Unknown!/home/removed/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1cc407b] + some bytes
Unknown!/home/removed/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1d13f6c] + some bytes
Unknown!/home/removed/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1d06795] + some bytes
Unknown!/home/removed/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x2574799] + some bytes
Unknown!/home/removed/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x37387a9] + some bytes
Unknown!/home/removed/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x37369d2] + some bytes
Unknown!/home/removed/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x38a1e18] + some bytes
Unknown!/home/removed/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x38a8d36] + some bytes
Unknown!/home/removed/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1c9208d] + some bytes
Unknown!/home/removed/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1c918e6] + some bytes
Unknown!/home/removed/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x258ba8a] + some bytes
Unknown!/home/removed/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x259848d] + some bytes
Unknown!/home/removed/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1c8c84f] + some bytes
Unknown!/lib/x86_64-linux-gnu/libpthread.so.0(+0x76db) [0x7f97e302f6db] + some bytes
Unknown!/lib/x86_64-linux-gnu/libc.so.6(clone+0x3f) [0x7f97e1ba388f] + some bytes

Assertion failed: Assertion failed: GRHIVendorId != 0 [File:F:\build\trunk\Engine\Source\Runtime\RHI\Private\RHI.cpp] [Line: 539]

 

[Callstack]  02  0x0000000001cc2f32  /home/removed/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1cc2f32]
[Callstack]  03  0x00000000009ae23f  /home/removed/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x9ae23f]
[Callstack]  04  0x0000000001cc3c64  /home/removed/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1cc3c64]
[Callstack]  05  0x00007f97e303a890  /lib/x86_64-linux-gnu/libpthread.so.0(+0x12890) [0x7f97e303a890]
[Callstack]  06  0x0000000001cc407b  /home/removed/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1cc407b]
[Callstack]  07  0x0000000001d13f6c  /home/removed/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1d13f6c]
[Callstack]  08  0x0000000001d06795  /home/removed/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1d06795]
[Callstack]  09  0x0000000002574799  /home/removed/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x2574799]
[Callstack]  10  0x00000000037387a9  /home/removed/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x37387a9]
[Callstack]  11  0x00000000037369d2  /home/removed/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x37369d2]
[Callstack]  12  0x00000000038a1e18  /home/removed/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x38a1e18]
[Callstack]  13  0x00000000038a8d36  /home/removed/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x38a8d36]
[Callstack]  14  0x0000000001c9208d  /home/removed/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1c9208d]
[Callstack]  15  0x0000000001c918e6  /home/removed/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1c918e6]
[Callstack]  16  0x000000000258ba8a  /home/removed/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x258ba8a]
[Callstack]  17  0x000000000259848d  /home/removed/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x259848d]
[Callstack]  18  0x0000000001c8c84f  /home/removed/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1c8c84f]
[Callstack]  19  0x00007f97e302f6db  /lib/x86_64-linux-gnu/libpthread.so.0(+0x76db) [0x7f97e302f6db]
[Callstack]  20  0x00007f97e1ba388f  /lib/x86_64-linux-gnu/libc.so.6(clone+0x3f) [0x7f97e1ba388f]

<CALLSTACK END>

0 loaded modules

Report end!

Edited by glassman2u
Updated log file

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Another one, using Manjaro 19 with kernel 5.5.2-1 on Ryzen 5 2500U with Radeon RX 560x (kernel driver).
 

Generating report for minidump

Application version 1.0.0.0
 ... built from changelist 0

OS version Linux 5.5.2-1-MANJARO (network name: acernitro5tona)
Running 4 x86_64 processors (8 logical cores)
Exception was "SIGSEGV: invalid attempt to access memory at address 0x00000003"

<SOURCE START>
<SOURCE END>

<CALLSTACK START>
Unknown!/home/tonatiuh/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1cc2f32] + some bytes
Unknown!/home/tonatiuh/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x9ae23f] + some bytes
Unknown!/home/tonatiuh/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1cc3c64] + some bytes
Unknown!/usr/lib/libpthread.so.0(+0x14930) [0x7fabdb00e930] + some bytes
Unknown!/home/tonatiuh/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1cc407b] + some bytes
Unknown!/home/tonatiuh/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1d13f6c] + some bytes
Unknown!/home/tonatiuh/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1d06795] + some bytes
Unknown!/home/tonatiuh/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x2574799] + some bytes
Unknown!/home/tonatiuh/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x37387a9] + some bytes
Unknown!/home/tonatiuh/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x37369d2] + some bytes
Unknown!/home/tonatiuh/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x38a1e18] + some bytes
Unknown!/home/tonatiuh/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x38a8d36] + some bytes
Unknown!/home/tonatiuh/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1c9208d] + some bytes
Unknown!/home/tonatiuh/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1c918e6] + some bytes
Unknown!/home/tonatiuh/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x258ba8a] + some bytes
Unknown!/home/tonatiuh/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x259848d] + some bytes
Unknown!/home/tonatiuh/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1c8c84f] + some bytes
Unknown!/usr/lib/libpthread.so.0(+0x94cf) [0x7fabdb0034cf] + some bytes
Unknown!/usr/lib/libc.so.6(clone+0x43) [0x7fabda31b2d3] + some bytes

Assertion failed: Assertion failed: GRHIVendorId != 0 [File:F:\build\trunk\Engine\Source\Runtime\RHI\Private\RHI.cpp] [Line: 539]


[Callstack]  02  0x0000000001cc2f32  /home/tonatiuh/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1cc2f32]
[Callstack]  03  0x00000000009ae23f  /home/tonatiuh/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x9ae23f]
[Callstack]  04  0x0000000001cc3c64  /home/tonatiuh/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1cc3c64]
[Callstack]  05  0x00007fabdb00e930  /usr/lib/libpthread.so.0(+0x14930) [0x7fabdb00e930]
[Callstack]  06  0x0000000001cc407b  /home/tonatiuh/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1cc407b]
[Callstack]  07  0x0000000001d13f6c  /home/tonatiuh/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1d13f6c]
[Callstack]  08  0x0000000001d06795  /home/tonatiuh/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1d06795]
[Callstack]  09  0x0000000002574799  /home/tonatiuh/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x2574799]
[Callstack]  10  0x00000000037387a9  /home/tonatiuh/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x37387a9]
[Callstack]  11  0x00000000037369d2  /home/tonatiuh/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x37369d2]
[Callstack]  12  0x00000000038a1e18  /home/tonatiuh/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x38a1e18]
[Callstack]  13  0x00000000038a8d36  /home/tonatiuh/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x38a8d36]
[Callstack]  14  0x0000000001c9208d  /home/tonatiuh/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1c9208d]
[Callstack]  15  0x0000000001c918e6  /home/tonatiuh/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1c918e6]
[Callstack]  16  0x000000000258ba8a  /home/tonatiuh/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x258ba8a]
[Callstack]  17  0x000000000259848d  /home/tonatiuh/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x259848d]
[Callstack]  18  0x0000000001c8c84f  /home/tonatiuh/.local/share/Steam/steamapps/common/ARK/ShooterGame/Binaries/Linux/ShooterGame() [0x1c8c84f]
[Callstack]  19  0x00007fabdb0034cf  /usr/lib/libpthread.so.0(+0x94cf) [0x7fabdb0034cf]
[Callstack]  20  0x00007fabda31b2d3  /usr/lib/libc.so.6(clone+0x43) [0x7fabda31b2d3]

<CALLSTACK END>

0 loaded modules

Report end!

 

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I had the same problems.  Ubuntu 18.04.3 that had been working for quite some time, until the Genesis update.  I tried uninstalling, wiping the contents of the Ark directory and installing the beta.  Unfortunately, it didn't work.  It's as though Ark is running behind a title/splash screen but won't respond.  After the "initial" loading, I can see the Ark background with the version number and that's all. Watching the processes confirms that Shootergame is running and consuming the usual resources, but nothing displays.     Just tried the qolbeta_public option.  That's broken as well.  Will try the non-beta version shortly.

 

Edited by JeffMings
Tried other

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17 hours ago, Strange1712 said:

Assertion failed: Assertion failed: GRHIVendorId != 0 [File:F:\build\trunk\Engine\Source\Runtime\RHI\Private\RHI.cpp] [Line: 539]

I get this very same error. I'm happy to post the actual XML logs, if it helps anyone, but I feel like they're probably already on top of it.

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Googling came across this launch flag:

-norhithread

I'm leaning more towards a graphics card detection bug, or something along those lines as the thread I found that launch flag in was related to D3D on Windows.

This could mean the engine can't load if it thinks there's no/wrong graphics card, or something along those lines.

I might try with -opengl in the launch options and see if anything happens and -norhithread (can't hurt at this point).

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I have the same issue on Ubuntu 18.04 since the 26.02.2020 update. Have reported a bug, didn't know about yours at that point.

I have also tried several things and many people are suffering from this on Steam forums: https://steamcommunity.com/app/346110/discussions/9/1751275687421808997/ and https://steamcommunity.com/app/346110/discussions/9/523890681402178082/?ctp=141

For me, qolbeta_public and experimental both work, only the default non-beta Steam branch crashes before main menu.

Edited by Vermind

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It's mind boggling that a game maker would break the game with an expansion and not scramble to fix this type of bug.  This is a complete client crash for all Linux clients with no work-around.  This should have been resolved in 24 hours with a hot fix.  They are lucky that so many people are already addicted to this game and continue to tolerate such low quality programming, but I will be watching for the WC name before I get stuck on another title.  Fool me once.......

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14 hours ago, haxored said:

I bought this game. I have never played this game. Today still, I have never played this game. You're breaking my heart, Ark devs. You really want me to reboot my PC, don't you?

As others have also mentioned, I was also able to load up the game in Proton with no tweaking. Granted, that doesn't allow you to play on BattleEye enabled servers (i.e. Official), so my experience is limited to unofficial and single player.

Not without bugs mind you, but I was able to play for a bit.

This isn't a viable solution however if you've played on and/or are currently trying to connect to secured servers and manage your tames/base on those instances, as BattleEye does not work on Proton currently, so we're still hosed until the missing libraries or whatever get's packaged correctly.

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